Resident • 2009 - 2010
I was one of the first to move into Silver Towers, lived there 11 months and had nothing but a horrible experience there. I too was promised a lot of bells and whistles, amenities that were never delivered. The floors scratch very easily, the dryer would never fully dry clothes, the heat didn't work in the halls of the building during the winter...it was just miserable living. My bathroom had a lot of construction stain that I asked at least 6 times to be fixed/cleaned and it never was. I did fork out the $75 for an extra key in case I got locked out, but they wouldn't let me leave it with the front desk, so what good did that do? The rooftop deck was finally open 2 months before I left and is hardly like the pictures they have plastered everywhere. Uncomfortable seating, blasting hip hop music, and because of it's location, on the 8th floor between the 2 towers, forget trying to lay up there for any length of time to get a tan...no quality sunshine time! and the hours you CAN go up there are unreasonable, not convenient AND they wouldn't permit you to take a guest up there with you! One of the amenities I was looking forward to having was a steam room. It wasn't available until 3 months after I moved in, then it broke down and leaked into the apartment below it and was shut down for at least another month! Car rental services were not ever available to me, although promised. There was never an intercom service as promised. If you had a food delivery, the desk had to call your cell phone. And don't EVEN get me started about the management staff. AWFUL!!!! They avoid and shirk their responsibilities...won't return calls or answer questions..much less address problems. I found the doormen and desk staff very helpful...as helpful as they could be. They were kept in the dark about so much stuff that they honestly just didn't know the answer to questions asked of them. And the location....I felt like I was in No Man's Land over there. I thought I wouldn't mind walking to the Times Square subway, but turns out it is quite a haul to get there and not to mention it's the most touristy spot in NYC, so it's packed with tourists. A real pain in the A. And it's a long walk to the nearest grocery store. And I'm no engineer, but I feel because of the design of the entrance between the 2 towers and it being so close to the river, there was a constant wind tunnel when you rounded the corner to enter your building. Maybe it's nice in the summertime, but trust me it's HORRENDOUS in the winter. I'm certain there are many other problems, complaints I could list here, but these should be ample for anyone thinking of moving there. I have just one word-DON'T!