Review History for anonymous

The Capitol

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anonymous

Resident 2013 - 2017

5/24/2017

The amount of construction going on with the roof/ elevator/ lobby has really made living there stressful. Not only are they renovating elevators which adds 10 minutes to waiting time during rush hours, the ones running are broken and many people, including myself, have gotten stuck in them for long periods of time. Also, the washers and dryers NEVER work and no one on site can help you because they are run by an offsite company. We have wasted so much money and time with all of the issues in the laundry room. We have been in the apartment for 4 years because of the convenience of the location to work but plan to leave as soon as our lease is up in August because it has become way too troublesome. One would think these factors would be reflected in the rent, but nope. We are still paying sky high prices.
Manager

8/16/2017

The Capitol
Thank you for your honest feedback. We regret that you had a negative experience, and will use this as an opportunity to improve. If you'd like to schedule an in-person meeting to discuss your concerns, I would be happy to arrange a date/time. Please feel free to contact me in our Management Office at 212-447-4477. Thank you! - Kelly Imbert, General Manager

Review 16 out of 58

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