Resident • 2017 - 2018
I have lived in 5 buildings in New York city and this is by far the worst. Since moving on a year ago they have torn up the lobby, gym, rooftop, individual floors, and elevators. There are 300 apartments and I have never experienced having all 4 elevators working at the same time. I have also experienced 20+ times where I have waited between 10 and 20 minutes for an elevator to get to my floor. This would be bearable if the management company didn't also decide to gut renovate the ENTIRE building while they also update the elevators. They moved the package room and have workers using the elevators causing more elevator congestion and creating a frustrating environment. I would recommend anyone who is looking at this apartment to look elsewhere. While the renovations are going on we continuously get updates about dust disrupting the elevators (something a smart management company would have thought of). I have also overheard multiple current residents complain about all of these issues and are just as unhappy as I am. The Capitol at Chelsea and Bozzuto management seemingly decided to renovate every aspect of an 18 year old building with absolutely no plan or foresight into issues that could arise and the pain and anger they would cause their residents. If there was some way for me to take legal action against them I would.