Review History for anonymous

The Capitol

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anonymous

Resident 2016 - 2018

8/3/2018

The building used to be great 2 years ago. Now they're updating EVERYTHING - which ends up BREAKING everything. Elevators never work, there is constant noise from construction (don't move here if you ever work from home bc I can't get 1 call in during 9-5 hours right now), we have had cockroaches and the building has been non-responsive at sending pest control (they either won't respond for wks or they say pest control is on their way and they never show). To top everything off the water completely shut off this morning and everyone had to go to work unshowered. DO NOT MOVE HERE UNTIL THEY FINISH ALL THE UPDATES. The prices may be lower then other buildings but there is a reason for it.
Manager

8/18/2018

The Capitol
Thank you for taking the time to write your review of The Capitol. We appreciate your frustrations with the renovation work and realize that the work presents some challenges for our residents. The good news is that we are nearing completion on several projects. Our goal is make the building better than it was two years ago and we hope you will love the new spaces as much as we do. We would be happy to review the timelines with you in more detail. In addition, we take pest control very seriously so I am sorry to read that you haven't received the responses you need from the team. Please reach out to me directly at [email protected] so I can address your issues and discuss the remaining renovation plans. -Kelly Imbert, General Manager, The Capitol

Review 6 out of 58

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