I first contacted Avalon Ossining via phone. I did not expect much, as many of us don't from apartment office management. I received a phone call two days later from an office manager following up with me and my needs. He reminded me the easy ways for me to continue to explore Avalon's options via online or in person. Within two weeks, we had visited and put a deposit on our beautiful loft. We are so happy with our decision and happy to know Avalon Ossining has followed through with their promises. We highly recommend to those looking for an amazing quality of life!