Review History for anonymous

Sparta Green


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anonymous

Resident 2008 - 2010

10/5/2010

There are 3 positives to this complex: The apartments themselves are pretty decent, the Super is awesome, and they allow dogs of any size (but with some ridiculous breed restrictions) . Now for the countless negatives: The staff is terrible. The property manager really doesn't understand the business, so he is very unhelpful. If you ask him a question and he can't answer it he will do everything he can to avoid you. He can't even answer the most basic questions. Sometimes, they send letters to the apartment telling you that you owe money. It doesn't say what you owe money for, so if you don't want to just give them money you have to call. When you do actually get someone on the phone they can't tell you the answer. I had a money discrepancy with them recently. No one called me back so I decided to call the regional property manager. I left a message for her in early June. She called me back in September. I explained my problem, she told me she would look into it and get back to me, and no surprisingly, she still hasn't called back. The apartment is a rip-off. $1900 for an apartment in Ossining. The foundation of the building is cracking, the sidewalks have cracks in them that I have tripped over numerous times, the roof leaks, and there is garbage everywhere. Unless the Super does work for you nothing gets fixed correctly. Parking is ridiculous. There is an apartment complex next door and for some reason people park in the Sparta Green lot all the time. Management's answer to that was to give out stickers. I'm not really sure what they expected that to do, but people still park in my spot. We called and put in a work order because our ceiling was leaking. I spoke to the property manager about it and he put in a work order. I called 2 days later to find out why no one had come and he told me I hadn't put a work order in. When I called him on it and told him he was the one that took it, all of a sudden he was looking at the wrong system. We had also put in a few work orders for our top lock because it was getting hard to get the key in. No one ever came. When we finally were locked out of our apartment, I called the emergency number. They told me it wasn't an emergency and to call the office in the morning. When I told them I was going to have my own locksmith come over and open the door, and then bill the complex they finally agreed to have someone come out. Overall, this has been a very bad experience. We broke our lease early because we just couldn't stand the constant ridiculousness anymore. I never knew renting an apartment could be so stressful.

    Review 7 out of 7

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    Sparta Green

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