The office staff is rude and inappropriate when you call. Lindsay and Dorinda specifically are both awful. Talking down and in circles not answering your actual question is very common. The maintenance staff is awful as well. You never know if they fixe things or even responded to the request because they never leave the recipt they are supposed to (and I am talking major problems like no heat in the winter). With that being said, it is one of the cheapest properties I could find on the east side.. I wouldn't recommend it if you have other options unfortunately. As a last resort, as long as you do not communicate with office staff it's fine.