Brook Hill Village

18A Brook Hill Lane, Rochester, NY 14625

Floor Plans

Resident of this community?
Tell us what you think!

Contact Property

Brook Hill Village

18A Brook Hill Lane

Rochester, NY 14625

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 80 
Reviews
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
95%RECOMMENDED
THIS PROPERTY
VS
69%CITY AVERAGE

Ratings & Reviews

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
Brook Hill Village Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2015 - 2020 Recommended
Reviewed 01/24/2020
Moved into Brook hill right out of college with my girlfriend, married a few years later, and have been living here for 5 years now. Lots to love about this place: having the view of nature from our back balcony, very dog friendly (met lots of… See More
(Resident Photo) Image of Brook Hill Village in Rochester, NY
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2016 - 2018 Recommended
Reviewed 11/18/2018
I lived in Brookhill Village in a one bedroom and a two bedroom. I especially enjoyed my two bedroom apartment because it was spacious and had its own washer and dryer. During my time at Brookhill Village I had a great experience with the maintenance and… See More
Brook Hill Village Manager11/20/2018

This is so wonderful to hear! Thank you very much for taking the time to share your experience at Brook Hill Village. We greatly appreciated your residency and are wishing you well in your future endeavors. If you are ever looking to move back into this area, please let us know!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2018 Recommended
Reviewed 09/07/2018
I just moved in and have nothing but great things to say about both the apartment and the overall experience. Kim in the main office was very easy to work with and responded to all of my questions quickly and with endless patience. I know that… See More
Brook Hill Village Manager09/12/2018

The satisfaction of our residents is a top priority for our team, so it's fantastic to hear you've been enjoying your experience here at Brook Hill Village Apartments. We look forward to having you as a resident for many years to come. Thank you and welcome home!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2018 Recommended
Reviewed 09/06/2018
I have been at Brook Hill since June 2018. We absolutely love it here! The layouts of the apartments are unique and meets our needs, especially having the option of having a dining room area. Additionally, the lighter hardwoods bring brightness to the apartments. Maintenance is… See More
Brook Hill Village Manager09/07/2018

It's so wonderful to hear you've been enjoying a five-star experience here at Brook Hill Village Apartments! Your satisfaction is important to us, so we're thrilled you're happy with your home and the service you've received from our team. Thank you so much for your feedback and we'll be sure to keep up the great work!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2016 - 2018 Recommended
Reviewed 06/18/2018
My husband and I love living in Brook Hill Village. The management is helpful and friendly. The neighbors are friendly and courteous. We have plenty of privacy. We love that it is animal friendly and although it is a dog friendly complex the neighborhood is quiet… See More
Brook Hill Village Manager07/02/2018

We are so pleased to see that you and your husband are loving our community! Thank you for calling Brook Hill Village home! We will be sure to keep in mind your feedback moving forward and work to keep up this stellar level of service.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2017 - 2018 Recommended
Reviewed 06/10/2018
I lived at Brook Hill Village 5 years previously and absolutely loved living here but we were on the third floor , which was a wonderful apartment ( had the washer and dryer in our apartment). Had to move out due to health problems could not… See More
Brook Hill Village Manager06/14/2018

Thank you so much for providing us with such wonderful feedback! We are so pleased that we have been able to serve you well, and we are even more pleased to see you return. We will continue to strive towards excellence in our community and customer service for all our residents!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Jessica Minicucci • Resident 2016 - 2018 Recommended
Reviewed 01/22/2018
My husband and I have lived at Brook Hill Village since June 2016 and we love the community and apartment that we live in! We are so happy we are able to have our cat and dog here and are so thankful for the convenience of… See More
Brook Hill Village Manager01/23/2018

Hello Jessica! It's wonderful to hear that you, your husband, and your furry family members have found a home here! Thank you so much for the 5-star rating and review! We pride ourselves on creating a convenient and welcoming community for all our residents. We appreciate how your recommendations have helped our Brook Hill community grow and will continue to serve all our community members with stellar customer service!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Carter_Family • Resident 2015 - 2018 Recommended
Reviewed 01/19/2018
I have lived at Brook Hill for 2.5 years now and absolutely love it! It is a great location tucked away in our own little valley and is PET FRIENDLY! The staff is very kind and always working to provide the best service possible for the… See More
Brook Hill Village Manager01/22/2018

Hi there! Thank you so much for the wonderful 5-star rating, review, and recommendations! We're always happy to hear that the efforts of our management and maintenance teams have been noticed - and that you were able to make it to work despite the snow! We're honored to have earned the recommendation of a valued long-time resident such as yourself and will continue to work hard for all our Brook Hill Village community members, both two and four-legged alike!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Lori1151 • Resident 2013 - 2017 Recommended
Reviewed 10/15/2017
I have lived here for 4 years. The layout feels three dimensional with the split level design. The bedrooms are huge. The cathedral ceiling makes it feel very open and spacious. I love the fact that it has a washer/dryer IN the apartment (especially being on… See More
Brook Hill Village Manager10/16/2017

Wow, we are sincerely touched by your thoughtful review and cannot thank you enough for the recognition. It was such a pleasure having you as a member of Brook Hill Village and although we do our best to set the bar high, we hope you'll feel just as comfortable in your new home as you were at our community. If your path ever brings you back to the Rochester area, please do not hesitate to look us up. Thank you and best of luck on your next adventure!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2009 - 2011 Recommended
Reviewed 08/31/2017
Great place to live in Penfield. The location is very convenient to so much of the city. Nice open floorplan, the vaulted ceilings in the two bedroom upper is especially nice. Very nice, clean work out room (not usually too crowded). The staff is exceptional. In… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
dw14625 • Resident 2016 - 2017 Recommended
Reviewed 02/27/2017
I love Brook Hill Village. The apartments and the grounds are well maintained. Lots of storage, and it is a quiet pleasant place to call home. The staff is professional and personable. Kim is awesome! We are very happy living here!
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2015 - 2016 Not Recommended
Reviewed 02/21/2017
I've lived in other apartment buildings, including in the South, and Brook Hill was by far the worst in terms of bugs, bad management, poor screening of neighbors, noise, and other issues. Here are some of the "highlights" from when I lived there: - Huge stink… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2010 - 2017 Recommended
Reviewed 02/17/2017
My wife and I moved to Brook Hill in 2010 after we sold our house. It was to be a short stay while we looked for a condo. We have been so pleased with the apartment and what we get for what we pay that we… See More
Brook Hill Village Manager02/20/2017

Thank you so much for your review and recommendation. Here at Brook Hill we continually strive to provide the superior customer service that all our residents deserve. We are glad that you are enjoying the community and all of what Brook Hill has to offer. Thank you again and we look forward to having you as residents for years to come!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2012 - 2017 Recommended
Reviewed 02/13/2017
We've been living at Brook Hill Village for over four years now. We planned on spending one year here (in a single bedroom apartment) while finding our footing in Rochester (here for grad school!), but we fell in love with the place and stayed until now.… See More
Brook Hill Village Manager02/15/2017

Thank you for taking the time to review your community. Receiving compliments like yours truly make our day! Here at Brook Hill Village, delivering unexpected customer service is our goal for all our residents. We are so happy to hear you enjoy calling Brook Hill "home" and we look forward to having you as a resident for many years to come. As always, please let us know if there is anything that we can help you with.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
mpburden16 • Resident 2009 - 2017 Recommended
Reviewed 02/06/2017
I have lived here almost 10 years and I feel spoiled. The grounds are maintained beautifully and each year there is Flower Day where residents pick flowers for their patio"s, free of charge. In winter, my sidewalk is shoveled and salted and the parking lot plowed,… See More
Brook Hill Village Manager02/06/2017

Thank you so much for your review. Here at Brook Hill Village Apartments we continually strive to provide the superior customer service that all our residents deserve. We are happy to hear that you are enjoying your home and community and we look forward to having you as a resident for many years to come. Thanks again for your recommendation.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2014 - 2015 Not Recommended
Reviewed 01/12/2017
The apartment below me was painted and they apparently used waayyy too much thinner for whatever job they were doing. The smell elevated to my apartment and was so strong I couldn't stay in my apt. It was January and 20 degrees out but the offices… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Terry O • Resident 2015 - 2016 Recommended
Reviewed 09/30/2016
Brook Hill Village is a wonderful place. I stayed there for a year between houses and really enjoyed it. The grounds are well maintained in a park like setting and the staff are very personable to speak with. The management ran several community events while I… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 1999 - 2019 Recommended
Reviewed 06/13/2016
I love this community for many reasons: the friendly, caring office staff and excellent maintenance service. The landscaping is beautiful and kept up meticulously and in June they generously have a plant give-away to help the residents decorate their own outside area. In winter, there isn't… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2014 - 2016 Recommended
Reviewed 03/10/2016
I have lived at BrookHill for a couple of years, and thoroughly enjoyed my time there. I had an upper 2 bedroom apt, which had beautiful vaulted ceilings. It felt more like a town house than an apartment, and I was proud to call it my… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
boatlovers • Resident 2004 - 2016 Recommended
Reviewed 01/28/2016
As I sign my 12 year lease I would say I am happy to live at Brook Hill Village.
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2014 - 2016 Not Recommended
Reviewed 01/24/2016
I've lived here for a year and am basing this review on my own experiences, and after living in a few other apartments throughout the years, I can honestly say that my apartment here is the worst that I've ever been in due to the following… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
NDriscoll1 • Resident 2013 - 2015 Recommended
Reviewed 10/26/2015
My Fiance' and I lived in Brook Hill Village for the better part of two years before buying our first home together. The apartment was great. Had great location and easy access to the city or suberbs as well as convenient to get to restaurants, Wegmans… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Chromefuego • Resident 2012 - 2015 Recommended
Reviewed 07/24/2015
My name is Kenny. I lived in Brook Hill Village 3 years before buying my first home this summer. This is the place to be. The maintenance crew is awesome and courteous. The office staff are always respectful and quick to address any issues. You barely… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 1990 - 2015 Recommended
Reviewed 07/23/2015
My name is Rose and I have lived here for 32 years. I love the complex very much. It is very quiet and well run. The maintenance crew is excellent and the buildings/apartments are spotless. Both Kim and John are very helpful to me when needed… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2009 - 2017 Recommended
Reviewed 06/15/2015
I have lived at Brook Hill for 7 1/2 years and consider it home. The staff are conscientious and friendly and promptly meet all of my needs. The grounds and interiors are exceptionally well-maintained, including snow removal in the winter. Extra touches include a resident picnic… See More
How was this review?
Useful
Thanks for voting!
Report

Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Uncovered Parking

General

  • Fitness Center

Pets

  • Cats Allowed
    Comments: Call for Details (585) 381-0860
  • Dogs Allowed
    Restrictions: Breed restrictions apply.
    Comments: Call for Details (585) 381-0860

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,001 - $1,110

  • SQ. FT.

    537 - 765

  • Available
    Avail.

    N/A

  • Model

    1B/1BA

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,230 - $1,300

  • SQ. FT.

    1,115

  • Available
    Avail.

    N/A

  • Model

    2B/1.5BA

  • Price

    $1,315 - $1,365

  • SQ. FT.

    1,145

  • Available
    Avail.

    N/A

  • Model

    2B/1.5BA

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Just minutes from everywhere. Conveniently located close to shopping, I-490 and downtown Rochester, yet secluded in lush surroundings, Brook Hill Village truly has the best of both worlds. With oversized apartments in Penfield, N.Y., beautiful scenery and elegant interiors, Brook Hill Village is your best choice!

Management Company: Tri City Rentals

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

Brook Hill Village Gallery

Manager Uploaded Photos
Resident Uploaded Photos

Similar Properties

Image of Tower280 at Midtown in Rochester, NY

Tower280 at Midtown

Rochester, NY

Brook Hill Village is a 537 - 1,145 sqft apartment in Rochester in zip code 14625. This community has a 1 - 2 bedroom, 1 - 1.5 bathroom, and is for rent for $1,001 - $1,365. Nearby cities include Irondequoit, Gates, Pittsford, Greece, and East Rochester. 14445, 14526, 14610, 14534, and 14618 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Brook Hill Village

Provided by Property Management

Management Photos (25)

  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY
  • (Manager photo uploaded on 04/19/2019) Image of Brook Hill Village in Rochester, NY

Provided by Other Residents

Resident Photos (4)

  • (Resident photo uploaded on 05/25/2010) Image of Brook Hill Village in Rochester, NY
  • (Resident photo uploaded on 12/15/2009) Image of Brook Hill Village in Rochester, NY
  • (Resident photo uploaded on 12/15/2009) Image of Brook Hill Village in Rochester, NY
  • (Resident photo uploaded on 01/24/2020) Image of Brook Hill Village in Rochester, NY
  Back To Top
Contact Property