Charlotte Harbortown Homes

Charlotte Harbortown Homes

(11 Reviews)
4575 Lake Avenue, Rochester, NY 14612
$406 - $834/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 1 Bath

Not Available

3 Bedrooms

3 Beds, 1.5 Baths

Not Available

4 Bedrooms

4 Beds, 1.5 Baths

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

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Community epIQ Grade

Renter Ratings

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Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

N/A

Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(11)

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anonymous

Resident 2019 - 2020

3/20/2020

I like it a lot, never had a problem with no one in here. Had help from neighbors, maintenance comes when I need help. And the staff is nice. I guess when you respect ppl. You would be respected. About cleaning if you do itSee More >
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anonymous

Resident 2018 - 2019

4/13/2019

Would not recommend this dump at all. Office staff treat people with disrespect. Shannon use to be nice and a set up above the rest. Dina seems to be the only one who will be willing to help. You can put in complaints about staffSee More >
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anonymous

Resident 2014

12/30/2014

I recently moved into a studio apartment. The apartment itself is nice ,small and cute. The screens and windows do not fit well and the outside bugs come in. From what all the residents say, the bedbug problem is epic. ISee More >
Manager

12/30/2014

Charlotte Harbortown Homes
Dear Resident, Thank you for taking time to share your experience at Charlotte Harbortown Homes. We welcome you to our community and are sorry to hear that your experience has been less than stellar. We truly value your feedback and strive to make sure every experience is a good one. Understanding that many of your concerns are second hand and not personally experienced, I would like to take a minute to express our ongoing commitment to our community. The Charlotte Team (maintenance, management and leasing ) do whatever necessary to prevent problems but when issues do arise the Team works expeditiously to correct it. It is our Mission Statement to ensure the best possible living for our residents and their guests, with the goal of making Charlotte the best product in Rochester. As I mentioned, while we try to prevent all future issues, if one should arise, we encourage you to call or stop by the office to let us know what we can do to better your experience. As for the issues you are currently having with your windows. The screens should fit your windows. Have you tried pushing the screen all the way to the end of the track? If not, please try that. If that doesn't work, please let the management office know and they will correct the issue right away. A high-rise resident is allowed to have visitors regardless of age. That said, all residents and their guest are expected to be considerate of all other residents and compliant with our Visitor policy - which we enforce. We are thrilled to hear of your positive experience with the office and maintenance staff and we hope that you will enjoy the full activity schedule, movie room, computer room with classes, fitness center all the other good things that Charlotte has to offer. Thank you again for your feedback. Management
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anonymous

Resident 2012 - 2014

9/5/2014

I have lived here for 2 years and really like it. I just renewed my lease. Winter can be a little rough but boy it's great to be so close to the beach in the summer. I'm on a fixed income butSee More >
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anonymous

Resident 2009 - 2012

10/1/2012

Re: location at 60 River St.....Could be a fabulous place. However I have had many horrible experiences here. RAMPANT DRUG ACTIVITY. Squatters. Drunken rowdy behavior. Prostitution. Elevators frequently out of order. Filth. Past repeated infestations of cockroaches and bedbugs not dealt with well. Now thereSee More >
Avatar

kellysthings

Resident 2006 - 2009

1/30/2009

I have lived here a little over 2 years. I moved here because I am closer to relatives. I am in an upstairs apartment. It's noisy, the townhouse section has no insulation in the walls. Hang a picture and nothing holds the hook in. BecarefulSee More >
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PyrpleEyes

Resident 2007 - 2008

1/30/2009

We first moved here is was great. The rent was good and the people were nice. It is a year later and the staff is nasty and they treat everyone rudly. They just installed lock boxes on the thermostatsSee More >
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horrified1234

prospectiveVisited 2003 - 2007

10/16/2007

Apts are pretty.....but buildings are poorly managed Staff is nasty and unreceptive. Tenants are severly emotionally disruptive. Complaints not handled adequadlety.Its affordable but people congreate and cause quite the disturbance all the time.

Avatar

anonymous

Resident 2004 - 2005

10/21/2005

When i first moved here I thought I was getting a deal! I'm in Charlotte, a nice spacious townhouse, I lucked up and it was nice and affordable. Well guess what? I finish school and get a better paying job and my subsidized rent isSee More >
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anonymous

Resident 2004

10/23/2004

Its ok.Its affordable and pretty.

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anonymous

Resident 1992 - 2004

4/15/2004

Well where do I begin... floors are cement slabs, freezing downstairs (in townhouses) hot upstairs, heat runs are in the ceilings....duh, heat never touches ground. outdated, shotty repair work, rent to high for subsidized housing. If you are smart do not move there. See More >

Features & Amenities

Laundry
  • Laundry On-Site
Parking
  • Uncovered Parking
Pets
  • Dogs Allowed
    Weight Limit: 25lbs. Comments: One small dog under 20lbs or cats in high-rise. Non-refundable deposit
    Less Info
    More Info
  • Cats Allowed
    Comments: One small dog under 20lbs or cats in high-rise. Non-refundable deposit
    Less Info
    More Info
Other
  • Community Center
  • Controlled Access
  • Gym
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Leasing

Charlotte Harbortown Homes is a mixed community of affordable housing designed with high-rises for adults 55+ and townhouses for families with more active lifestyles. Charotte Harbortown Homes offers something for everyone. Our staff offers friendly and courteous service. Our resident service coordinator is available to assist with your social and physical activities. Located in the heart of scenic Rochester, NY. Awake to the serenity of lake breezes and spectacular views. Experience lasting friendships and meaningful social activities. Enjoy our beautifully landscaped properties and stroll the walking paths that lead to great living. Charlotte Harbortown is the lifestyle you've been looking for.

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: What is the estimated utility bill for one person?

Frequently Asked

What is the pet policy at Charlotte Harbortown Homes?
Dogs Allowed
Weight Limit: 25lbs
Comments: One small dog under 20lbs or cats in high-rise. Non-refundable deposit
Cats Allowed
Comments: One small dog under 20lbs or cats in high-rise. Non-refundable deposit
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 1.5 Baths and 4+ Beds, 1.5 Baths and Studio, 1 Bath

Check Availability

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Beds

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Baths

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Charlotte Harbortown Homes is an apartment in Rochester in zip code 14612. This community has a 1 - 4 Beds, 1 - 1.5 Baths Nearby cities include Gates, Irondequoit, Pittsford, Greece, and East Rochester. 14616, 14616, 14615, 14617, and 14626 are nearby zips.