Greystone Apartments & Townhomes

Greystone Apartments & Townhomes

(97 Reviews)
177 Greystone Lane, Rochester, NY 14618
$888 - $1,623/mo

Floor Plans & Pricing

1 Bedroom

1 Bedroom 1 Bath + Dining Room

1 Bed, 1 Bath | 810 sq. ft.

$1,063

Not Available

1 Bedroom 1 Bath

1 Bed, 1 Bath | 740 sq. ft.

$888 - $1,053

Not Available

1 Bedroom 1 Bath + Den

1 Bed, 1 Bath | 880 sq. ft.

$1,083

Not Available

2 Bedrooms

2 Bedroom 2 Bath Deluxe + Den

2 Beds, 2 Baths | 1,280 sq. ft.

$1,218 - $1,383

Not Available

2 Bedroom 2 Bath

2 Beds, 2 Baths | 1,160 sq. ft.

$1,295 - $1,320

Not Available

2 Bedroom 1 Bath + Den

2 Beds, 1 Bath | 1,160 sq. ft.

$1,128 - $1,293

Not Available

2 Bedroom 1 Bath Deluxe + Den

2 Beds, 1 Bath | 1,250 sq. ft.

$1,153 - $1,318

Not Available

2 Bedroom 2 Bath + Den

2 Beds, 2 Baths | 1,200 sq. ft.

$1,243 - $1,358

Not Available

2 Bedroom 1 Bath Ranch Townhome

2 Beds, 1 Bath | 1,100 sq. ft.

$1,448

Not Available

2 Bedroom 1 Bath

2 Beds, 1 Bath | 1,150 sq. ft.

$1,055 - $1,265

Not Available

3 Bedrooms

3 Bedroom 1.5 Bath Townhome

3 Beds, 1.5 Baths | 1,200 sq. ft.

$1,593 - $1,623

Not Available

3 Bedroom 1.5.5 Bath Townhome Grand Deluxe

3 Beds, 3 Baths | 1,500 sq. ft.

$1,528

Not Available

3 Bedroom 1.5 Bath Townhome Deluxe

3 Beds, 1.5 Baths | 1,330 sq. ft.

$1,478

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

A-

Noise

3.9

Grounds

4.1

Safety

4.1

Office Staff

3.8

Maintenance

4.0

Neighborhood

4.3

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

14

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(97)

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anonymous

Resident 2020

11/27/2020

I've had to put up with several tenants smoking very close to my apartment and against the terms of the lease and the management has done nothing. I've had to deal with a neighboring tenant smoking pot even the property Management has caught them andSee More >
Avatar

anonymous

Resident 2019 - 2020

10/23/2020

I am in my second lease at Greystone and I absolutely love it! The community is extremely quiet and so close to everything. I love walking my dog at the Erie Canal which is right down the road. The maintenance team is very knowledgeable andSee More >
Avatar

anonymous

Resident 2020

10/23/2020

Great neighborhood and everyone is very friendly in the area. The Erie canal is right up the road which is perfect for walks! Apartments are very spacious and heat is included which is great! Great place to live all and all.

Avatar

anonymous

Resident 2020

10/21/2020

The apartments are located in a safe and quiet neighborhood. The location is great and highways are in close proximity. Staff is extremely helpful and always have a solution to a problem. Maintenance is also great. They respond to your requests quickly and always fixSee More >
Avatar

anonymous

Resident 2020

10/21/2020

I have lived in both the townhomes and apartments at Greystone. It's a perfect location (10 minutes to downtown) and has great amenities. The maintenance crew has always been fast to address any issues I have, and the office staff is always quick to callSee More >
Avatar

anonymous

Resident 2020

10/21/2020

Absolutely love living here! It's so quiet and peaceful, anytime I have any issues maintenance handles it quickly and efficiently. Extremely safe, pool is amazing in the summer. Highway entrance is very close so it makes it a great location all around.See More >
Avatar

anonymous

Resident 2020

10/20/2020

Please be aware that all the last Good reviews are made on 10/20/20 and are extremely biased because Greystone Apartments is offering a $10 gift card if you write a good review before Friday 10/23/20. Poop everywhere, they do not make good repairs; cheap andSee More >
Avatar

Ryan_B795

Resident 2020

10/20/2020

We have lived here approximately 2 1/2 years. Quiet safe and comfortable community. Easy access to anywhere in Rochester as 590 is about a minute drive from any parking lot. Maintenance is responsive to request even during off hours. Do a great job cleaning upSee More >
Avatar

awiegan7

Resident 2020

10/20/2020

I've lived in a 2 bedroom, 2 bathroom apartment here for 2 months now and I'm very happy here! The management is very involved in responding to concerns that residents may have concerning noise, litter, or parking violations, and the issues are always resolved promptly.See More >
Avatar

Erin_L467

Resident 2013 - 2020

10/20/2020

I have lived at my apartment in Greystone for the past 7 years. It's home and I love it there. Staff is wonderful, maintenance is very helpful and efficient. It's a very safe complex in a great area! Highly recommendedSee More >
Avatar

Lyric_C

Resident 2020

10/20/2020

For the few months my family have been living in the townhouses we have truly enjoyed it. Great area close to the highway and may shopping plazas. Move in process was extremely smooth and when something needs to be fixed there is a very quickSee More >
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anonymous

Resident 2015 - 2020

10/20/2020

The apartments are nice and I would say that the gardens etc. are maintained very well. The management is proactive in addressing issues regarding the cleanliness of common spaces. Snow plowing is also good in the winters and I have not had problems. People areSee More >
Avatar

anonymous

Resident 2020

10/20/2020

Of the few months I spent living here, I would say it's a good apartment complex. The neighborhood area in Brighton is really nice, and the upkeep of the complex is good. We had a problem with AC (our place has central air) when weSee More >
Avatar

anonymous

Resident 2019 - 2020

6/4/2020

DO NOT RENT HERE! They will find ways to charge you fees on EVERYTHING, even trash pickup and inspection of your apartment. The walls of this place are paper-thin and we can hear entire conversations of the people around you. If you live on aSee More >
Avatar

anonymous

Resident 2018 - 2019

10/9/2019

The place is very safe, and maintenance staffs are helpful; Wegmans and trader joe's are less than 10 minutes away from here; the university of rochester is about 10 minutes away from here, so it is a good choice for students. Sometimes, my neighbor's dogSee More >
Avatar

anonymous

Resident 2018 - 2019

8/26/2019

My roommates and I extremely disliked living at Greystone. The management team is rude and unhelpful, the assigned parking for townhomes is a pain because people will take your spot and you have to park far away in the visitor parking, the communal dumpsters areSee More >
Avatar

Ambernv94

Resident 2018 - 2019

7/26/2019

This place is way too expensive for what you get. I lived there for a year, 700sqft apartment for $984 a month.. kitchen and bathroom were outdated. Rent for the next year went up to $1,008 but they gave us a $5 off coupon forSee More >
Avatar

Jenell_L

Resident 2018

9/26/2018

My boyfriend and I love living here! Whenever there is an issue maintenance is readily available. The apartment is very clean and bug free!!!!!! You even have the opportunity of choosing what flooring you prefer before moving in. Would recommend this place to anyone!

Avatar

Amber_V311

Resident 2018

9/24/2018

I love this apartment! The office staff is amazing and professional(one of the main reasons we chose to live here). The apartment is really big and well kept, the grounds are well kept and any time we've had an issue it's dealt with that daySee More >
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anonymous

Resident 2017 - 2018

9/19/2018

Very nice community neighborhood, conveniently located, and well kept. My parking is easily accessible. Maintenance is always prompt and thorough. The apartments are spacious, modern, and have plenty of storage space. My favorite parts are the large windows, beautiful kitchen, and the pool!

Avatar

Aaron_D513

Resident 2018

9/12/2018

First impressions were very good, extremely helpful staff and catered for additional needs. Grounds are kept in great condition and maintenance is quick to solve any issues. Great location and would recommend to anyone looking for an apartment in a quiet neighborhood.

Avatar

anonymous

Resident 2018

5/21/2018

The Staff at Greystone were helpful when looking for a new apartment. Sara H. in particular, from the leasing office was extremely helpful and considerate of what we were looking for in an apartment/townhome and our needs for moving in regards to move in dates.See More >
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anonymous

Resident 2016 - 2017

5/7/2018

I lived here for 18 months and I can say without any hesitation that this is one of the worst apartments in Rochester areas in every aspect. 1. It is hugely overpriced-do not trust the online numbers- they overcharge for everything; there is a moveSee More >
Avatar

Ako_Asnt

Resident 2014 - 2017

4/11/2018

Love this complex! So many amenities right outside your door. Minutes from Wegmans, Trader Joe’s, JCC and the canal. Parking is never an issue and the option for covered parking is definitely a bonus! The best part is that everything is updated. In addition, theSee More >
Avatar

ssawyer29

Resident 2017 - 2018

4/7/2018

I have been living in Greystone for almost 6 months. For the past 2 months the amount of dog poop left outside by dog owners has been insanely high. The lease agreement contains a section that it is against the rules to leave your dog'sSee More >

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These reviews are not specifically known or disclosed to us; please use your best judgment when evaluating this property.

Features & Amenities

Laundry
  • Laundry Connections in Some Units
  • Laundry On-Site
Pets
  • Dogs Allowed
    Comments: We accept dogs under 50 lbs. There is a $35 per month fee and $250 non-refundable fee (dogs only).
    Less Info
    More Info
  • Cats Allowed
    Comments: We accept dogs under 50 lbs. There is a $35 per month fee and $250 non-refundable fee (dogs only).
    Less Info
    More Info

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: Are there surveillance cameras on site?
Anonymous
Answered on: 05/07/2018
A: no. there is not

Frequently Asked

What are noise levels like at Greystone Apartments & Townhomes?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Greystone Apartments & Townhomes?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
How safe is Greystone Apartments & Townhomes?
The community is rated 4.1/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.
What is the pet policy at Greystone Apartments & Townhomes?
Dogs Allowed
Comments: We accept dogs under 50 lbs. There is a $35 per month fee and $250 non-refundable fee (dogs only).
Cats Allowed
Comments: We accept dogs under 50 lbs. There is a $35 per month fee and $250 non-refundable fee (dogs only).
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 1.5 Baths and 3 Beds, 3 Baths

Check Availability

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Greystone Apartments & Townhomes is a 740 - 1,500 sq. ft. apartment in Rochester in zip code 14618. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $888 - $1,623. Nearby cities include Gates, Irondequoit, Pittsford, Greece, and East Rochester. 14534, 14610, 14607, 14445, and 14608 are nearby zips.