Review History for anonymous

Newcastle


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anonymous

Resident 2015 - 2016

2/17/2016

I currently live here and it's horrible! If it wasnt for the $2000 cost to break the lease I would be out in a heart beat. For starters after a month of living here my cat was infested with fleas. I let the office know and began cleaning and washing everyyyything. I treated the cat as well. Now mind you I moved from my ex's and he had a dog- the dog never had fleas. My neighbor said they had to treat their dog for fleas when the previous tenant of my apartment moved in. So I went to the office a few days later where the property manager was very rude to me. She said they sent maintenance to the other apartments and they hadn't seen anything. So since it wasn't a building problem I would have to deal with it and pay for exterminating costs. So I called a lawyer and then called the corporate office. Oh I forgot to mention two weeks In to living here my fridge broke down and ALL the food I had just bought had to get tossed. So I called corporate and explained everything. And within a half hour I got an email asking when they could send an exterminator. Now, on top of that the walls here are paper thin. If you live downstairs it sounds like the people above you are about to fall through your ceiling. Recently our dishwasher broke too, so now we don't have that "amenity." I have complained about the people upstairs since I moved in. And nothing has been said or done. The property manager even accused ME of hitting my ceilings to make noise to bother the upstairs tenant. Finally I was offered to move to a different apartment that is upstairs, but they are charging me $300 to do so! For how much it costs for a two bedroom here I could've gotten a townhouse down the road at ridgedale manor. Besides the property manager being a miserable and rude individual. The maintence guys aren't much better. They seem bothered when they actually have things to do. They do a horrible job plowing and will literally plow a pile of snow right in front of your car so your stuck. Hardly ever put salt down and he drives like a maniac in the parking lot so watch your kids closely! I don't recommend this place AT ALL! Save your self the headache and go anywhere but here! I'd expect this from an income based Establishment not somewhere that costs me $915+$24.95 service fee a month! Only saving grace here is that Penny is an Absolute sweetheart but her hands are tied since she's not the property manager.

    Review 3 out of 19

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    Newcastle

    March 2024

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