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The Nathaniel

103 Court Street, Rochester, NY 14604
(70 Reviews)
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Move-In Specials

We are open for in-person tours by appointment. Virtual tours are also available, as well as contactless paperwork. Contact us today for more information. Two ...

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Floor Plans & Pricing

1 Bedroom

1 Bedroom, 1 Bath 813 sq. ft.

1 Bed, 1 Bath | 813 sq. ft.

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1 Bedroom, 1 Bath with Den 921 sq. ft.

1 Bed, 1 Bath | 921 sq. ft.

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1 Bedroom, 1 Bath 644-654 sq. ft.

1 Bed, 1 Bath | 644 sq. ft.

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1 Bedroom, 1 Bath 945-953 sq. ft.

1 Bed, 1 Bath | 945 - 953 sq. ft.

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1 Bedroom, 1 Bath 771 sq. ft.

1 Bed, 1 Bath | 771 sq. ft.

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1 Bedroom, 1 Bath with Den 1,000 sq. ft.

1 Bed, 1 Bath | 1,000 - 1,001 sq. ft.

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1 Bedroom, 1 Bath with Den 958 sq. ft.

1 Bed, 1 Bath | 958 sq. ft.

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1 Bedroom, 1 Bath 842-875 sq. ft.

1 Bed, 1 Bath | 875 sq. ft.

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1 Bedroom, 1 Bath 901 sq. ft.

1 Bed, 1 Bath | 901 sq. ft.

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2 Bedrooms

2 Bedroom, 2 Bath 2,115 sq. ft.

2 Beds, 2 Baths | 2,115 sq. ft.

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2 Bedroom, 2 Bath 1,215-1,225 sq. ft.

2 Beds, 2 Baths | 1,215 - 1,225 sq. ft.

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2 Bedroom, 2 Bath 1,098-1,165 sq. ft.

2 Beds, 2 Baths | 1,098 - 1,165 sq. ft.

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2 Bedroom, 2 Bath 1,260 sq. ft.

2 Beds, 2 Baths | 1,260 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

B

Review Ratings

Noise

3.9

Grounds

3.6

Safety

3.6

Office Staff

4.1

Maintenance

3.6

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

17

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.06 days

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The Nathaniel Reviews

(41)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1046498

Verified Resident 2019 - 2024

2/29/2024

We love the Nathaniel and our apartment, its central location, the views and the interior design. Our concerns remain to be frequent elevator outages (we are on a high floor and both are disabled), security/safety especially on nights and weekends when there are no staff on… See More >
    Manager

    2/29/2024

    The Nathaniel
    Thank you for letting us know your concerns. We are currently in the process of working on our evacuation plan and will have this completed soon. As far as security and safety goes for the building we are currently looking into ways of better securing the building for residents.

    Updated Review

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    Resident 1144772

    Verified Resident 2021 - 2024

    2/21/2024

    Honestly, I stay out of convenience as it would be too difficult to move. The building continues to hire tenants that don't respect the property and leave trash everywhere and don't pick up after themselves or their pets. When you submit a maintenance request it… See More >
      Manager

      2/22/2024

      The Nathaniel
      Thank you for letting us know your concerns. As far as the mice issue you state you are having, please stop by the office and we can call our exterminator to come out and inspect your unit. Maintenace requests are answered with 24 hours and taken care of unless it is an emergency or bigger issue.

      Updated Review

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      Resident 1046417

      Verified Resident 2022 - 2024

      2/21/2024

      I love my apartment and the community. Donny is great along with his staff Christian Will and Urenesis. I like that the building is dog friendly, and the neighborhood is great with lots of restaurants within walking distance

        Manager

        2/22/2024

        The Nathaniel
        Thank you for your review. So happy you are having a great experience living at the Nathaniel!
        Review Author Icon

        Resident 1226597

        Verified Resident 2023 - 2024

        2/14/2024

        There are a lot of spiders in my unit, and I have spoken to the caretaker before but have not heard back. Even today the spider is hanging on the wall and staring at me, which makes me feel very scared. I hope the apartment… See More >
          Manager

          2/15/2024

          The Nathaniel
          Thank you for reaching out with your concerns. We have monthly preventative maintenance set up to avoid any rodent issues rats have never been discovered in the building. We do a yearly spraying of the outside of the building for spiders.

          Updated Review

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          Resident 1046416

          Verified Resident 2021 - 2024

          2/14/2024

          Great facility, well appointed apartments, convenient downtown location, amenities such as enclosed parking, exercise room and community spaces both inside and outside to be enjoyed. Unfortunately the staff allocated to this facility is not adequate to address all of the challenges and concerns of The… See More >
            Manager

            2/15/2024

            The Nathaniel
            Thank you for your reaching out with your concerns. We will take the information you have provided and work diligently toward a solution.

            Updated Review

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            Resident 1048660

            Verified Resident 2021 - 2024

            2/14/2024

            Living at the Nathaniel has overall been a fantastic experience. Maintenance requests are resolved relatively quickly, and so are building-wide issues. The apartments have fantastic open layouts and the appliances are new and efficient.

              Manager

              2/15/2024

              The Nathaniel
              Thank you for the positive feedback we are happy you are having a great living experience here at the Nathaniel. Any concerns in the future just reach out to the office.

              Updated Review

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              Resident 1141529

              Verified Resident 2023 - 2024

              2/14/2024

              Love my apartment and the location. However, management is not so good. Trash often overflowing. Carpets not clean. Not enough hot water in the evening. Trash rooms very dirty. Elevator not working.

                Manager

                2/15/2024

                The Nathaniel
                Thank you for letting us know your concerns. Please stop in the office and we would love to discuss these issues and concerns with you further.
                Review Author Icon

                Resident 1226468

                Verified Resident 2023 - 2024

                2/14/2024

                For the most part I have thoroughly enjoyed living at The Nathaniel. The view is gorgeous and the high ceilings made my two bedroom apartment feel spacious. Management has been very good with following up on most maintenance requests, but this is my one complaint.… See More >
                  Manager

                  2/15/2024

                  The Nathaniel
                  Thank you for letting us know your concerns. We are currently working diligently on a solution to restore consistent hot water throughout the building.
                  Review Author Icon

                  Resident 1193412

                  Verified Resident 2020 - 2023

                  10/26/2023

                  At first the community was thriving and full of like minded tenants. The building was clean, quiet and welcoming. Over the last few years the quality of tenants has decreased. Garbage rooms are full of open bags of trash and elevators/hallways are not kept clean.… See More >
                    Manager

                    10/27/2023

                    The Nathaniel
                    Thank you for your review. We apologize for your negative experience in the building, and we will continue to enforce rules set in place to avoid the downfall of tenants. We also send out weekly/monthly reminders to tenants to enforce building cleanliness and volumes. Please visit us in the office so we can try to find a solution for any ongoing complaints you may have.

                    Updated Review

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                    Resident 1168468

                    Verified Resident 2023

                    10/22/2023

                    I will give you feedback if you don't demand 200 characters. I will give you feedback if you don't demand 200 characters.I will give you feedback if you don't demand 200 characters.I will give you feedback if you don't demand 200 characters.

                      Manager

                      10/23/2023

                      The Nathaniel
                      Thank you for your review.

                      Updated Review

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                      Resident 1072219

                      Verified Resident 2022 - 2023

                      10/18/2023

                      Love living here. Great location-balcony overlooks river! Apartment staff is great - always respond quickly. Apartment building is very quiet. Only complaint I have is the trash room, but that is mostly the fault of residents on the floor. I have experienced the chute… See More >
                        Manager

                        10/19/2023

                        The Nathaniel
                        Thank you so much for your positive feedback! We will continue to enforce strict rules regarding garbage/recycling policies as a solution to this issue!

                        Updated Review

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                        Resident 1074872

                        Verified Resident 2019 - 2023

                        10/17/2023

                        Overall I really like living here. The building is beautiful, the staff is friendly and it's a great neighborhood. We're within walking distance of many amenities & attractions. Some attention to better cleaning & safety protocols would be a nice addition.

                          Manager

                          10/18/2023

                          The Nathaniel
                          Thank you for sharing your feedback with us! We love to hear that the Nathaniel was convenient and favorable for you! We take pride in keeping our tenants safe and our building clean, so we work daily to come up with new ideas and techniques to better serve our tenants!

                          Updated Review

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                          Resident 1141576

                          Verified Resident 2022 - 2023

                          10/17/2023

                          Marketed as Luxery and paying a premium price but truly a lot of gaps in the operations. Cleanliness is an opportunity, the hallways smell like piss. Turnaround time on repairs is slow. Heavy student population and tends to be quite loud.

                            Manager

                            10/18/2023

                            The Nathaniel
                            We appreciate your feedback and apologize for your experiences. Everyday we are organizing new techniques to keep the building clean and tidy as well as new ways to benefit our current tenants. We are replacing carpets and hiring and more reliable staff to help assist with any prior issues.

                            Updated Review

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                            Resident 1074893

                            Verified Resident 2022 - 2023

                            8/9/2023

                            Best building ever except the internet. Get better internet. Best building ever except the internet. Get better internet. Best building ever except the internet. Get better internet.Best building ever except the internet. Get better internet.

                              Manager

                              8/10/2023

                              The Nathaniel
                              Happy to inform you that our contract with our current internet provider will be coming to an end soon and we’re in the process of possibly changing the current provider! We only want the best for our tenants!

                              Updated Review

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                              anonymous

                              Resident 2021 - 2023

                              7/2/2023

                              Poor management

                              The building is nice with a good location. However, the management team is terrible resulting in a decline in the quality of the building. Maintenance requests are ignored, even if you go down to the leasing office and inform them. The only way you can… See More >
                                Manager

                                7/5/2023

                                The Nathaniel
                                We take feedback very seriously so we would like to truly apologize for your experience at the Nathaniel. We would appreciate the opportunity to discuss your issues further and try our best to resolve these concerns.
                                Review Author Icon

                                Resident 1142204

                                Verified Resident 2020 - 2023

                                5/18/2023

                                Outside of the shoeless hillbilly family and their obnoxious screeching children monopolizing the common area on the first floor and treating the fifth floor hallway as an extension of their apartment, my stay has been good. Management has attempted to get said family to conduct… See More >
                                  Manager

                                  5/19/2023

                                  The Nathaniel
                                  Thank you! We try our best to keep everyone happy and keep the building in good shape! We aim for perfection!
                                  Review Author Icon

                                  Resident 1141484

                                  Verified Resident 2023

                                  5/16/2023

                                  Luxurious looking apartments in the downtown area. Building is three years old, so everything built is fairly new. The amenities, especially the gym, are really nice and well kept for residents to use. One main thing I don't like is how inconveniently located the dog… See More >
                                    Manager

                                    5/17/2023

                                    The Nathaniel
                                    Thank you for your feedback. We try our best to give the building a luxurious feel! Unfortunately, some things are out of our control like the proximity of the skatepark and streets, but it is a good thing there are a lot of parks nearby that can give you and your pet an outdoorsy feel with a luxurious environment. The parking garage as well as the building itself are all new and we plan to make improvements as the time goes on! Again, we appreciate your feedback!
                                    Review Author Icon

                                    Resident 1117967

                                    Verified Resident 2022 - 2023

                                    3/3/2023

                                    This place is just ok. The rent is high, but the interior is quite nice and has nice amenities. The apartment gym is actually usable and has nice equipment. The location is really quite good. However, maintenance does not almost ever get anything fixed, so… See More >
                                      Manager

                                      3/3/2023

                                      The Nathaniel
                                      Thank you for reaching out with your concerns. We would like to schedule a time to discuss this with you in further detail. Please stop by the office at your earliest convenience.
                                      Review Author Icon

                                      Resident 1113670

                                      Verified Resident 2020 - 2023

                                      2/16/2023

                                      We love living at the Nathaniel. The location is terrific: on the river and Rochester's terrific river train, within walking distance of arts and entertainment centers and restaurants. And the Nathaniel itself is excellent: quiet; populated by a friendly, diverse group of people; and staffed… See More >
                                        Manager

                                        2/16/2023

                                        The Nathaniel
                                        Thank you for taking the time to share your experience with us! We are glad to hear you are enjoying your time here. If there is ever anything we can do to make your living experience more enjoyable please reach out.

                                        Updated Review

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                                        Resident 1048973

                                        Verified Resident 2022 - 2023

                                        2/15/2023

                                        One of the worst living experiences I have ever had. Awful owners, terrible building construction. Zero security or concern with loud noises. Constantly hear dogs barking, never clean building. There was dog poop in the hallway for over three days. Elevators and parking garage are… See More >
                                          Manager

                                          2/15/2023

                                          The Nathaniel
                                          Thank you for reaching out with your concerns. We would like to schedule a time to discuss this with you in further detail. Please stop by the office at your earliest convenience.
                                          Review Author Icon

                                          Resident 1113318

                                          Verified Resident 2023

                                          2/15/2023

                                          The location is excellent, close to a lot of bars, restaurants, the Genesee River way trail, Blue Cross Arena, State's buildings. The flats are very new and modern. The community facilities are beautiful but people should be a little more responsible in their use (they… See More >
                                            Manager

                                            2/15/2023

                                            The Nathaniel
                                            Thank you for your kind words. Also, thank you for letting us know about the gym. We will send out a friendly reminder to all residents to pick up after themselves when using gym equipment. If there is anything additionally, we can do to provide an excellent standard of living, please reach out.
                                            Review Author Icon

                                            Resident 1113194

                                            Verified Resident 2022 - 2023

                                            2/14/2023

                                            Overall good living experience but sometimes annoyed by the noises (dog barking, upstairs etc) good facilities and I like the common room and the mail room. Sometimes encountered cases that my delivery was stolen or taken away

                                              Manager

                                              2/15/2023

                                              The Nathaniel
                                              Thank you for taking the time to share your experience with us. We are glad to hear your overall experience has been enjoyable. As a solution to the issue with packages we have been working with Amazon to install a key system for the drivers to ensure packages are being delivered into the building properly. We would also like the opportunity to address the noise complaint; however, we will need some additional information. Please visit the office to discuss this in further detail.
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                                              Resident 1113114

                                              Verified Resident 2022 - 2023

                                              2/14/2023

                                              I think you guys need hire more agents, and they needs introduction training, be patient and learn how to smile. Also I don't know why too many spiders around this building, hope you can clean it before warm weather. And we need window screens, I… See More >
                                                Manager

                                                2/15/2023

                                                The Nathaniel
                                                Thank you sharing your experience with us. We would like to further discuss your concerns with you regarding our team, in hopes to follow up with them. Can we schedule a time for you to come by the office so we can get some more information. We do currently have our annual window cleaning and insect treatment scheduled for the spring, and we have been working with the manufacturer to get the screens in as soon as possible.

                                                Updated Review

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                                                Resident 1047953

                                                Verified Resident 2021 - 2022

                                                10/15/2022

                                                Donald turner not very good. Would replace him if possible. Great building but nothing has been done about the nonstop stealing of packages from the room that has been occurring throughout the entire year. Management sucks. They also leave early every single day!!

                                                  Updated Review

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                                                  Resident 1046468

                                                  Verified Resident 2020 - 2022

                                                  10/4/2022

                                                  Cabot group is weak and did not provide training, supervision or follow up to the staff they placed at the Nathaniel. So disappointing, given the opportunities they had to serve the residents who pay nearly $3000/month to live there!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • One Underground Parking Space Included in Rent
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $35. Pet Limit: 2
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $35. Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Management Availability
                                                    • Balcony or Patio Available
                                                    • Bike Sharing Program
                                                    • Bike Storage
                                                    • Cable and Wi-Fi Included
                                                    • Carpet in Bedrooms
                                                    • Cathedral Ceilings in Select Homes
                                                    • City and River Views
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Convenient to Genesee Riverway Trail
                                                    • Courtyard
                                                    • Dishwasher and Garbage Disposal
                                                    • Dog Wash Station
                                                    • Eat-in Kitchen
                                                    • Electric Cooking
                                                    • Elevator
                                                    • Faux Wood Flooring
                                                    • Furnished Available
                                                    • Kitchen Islands
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Bus Stop
                                                    • On-site Manager
                                                    • On-site Retail
                                                    • Online Payments Available
                                                    • Pet-Friendly Community
                                                    • Premium Countertops
                                                    • Refrigerator with Ice Makers
                                                    • Smoke Free Community
                                                    • Stainless Steel Appliances
                                                    • Walk In Closets
                                                    • Walking and Biking Trails
                                                    • Wheelchair Accessible
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                                                    Leasing

                                                    The Nathaniel offers brand new, luxury apartments along the Genesee River in downtown Rochester. Each of our one- and two-bedroom apartments includes the high-end features and upscale amenities you are looking for, including quartz countertops, stainless steel appliances, and in-home washer & dryer. The city and river views are impressive, and it's an easy commute anywhere from this prime location in the heart of the city. Enjoy the Genesee Riverway trail, restaurants, and nightlife...all just steps away. Plus, we are cat and dog friendly.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 05:00 PM
                                                    • Tuesday: 09:00 AM - 07:00 PM
                                                    • Wednesday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 03:00 PM
                                                    This community is managed by

                                                    The Cabot Group

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 70 number of votes by renters, The Nathaniel is currently rated 3.6 out of 5 stars.
                                                    The Nathaniel is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    The Nathaniel is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    The Nathaniel is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Nathaniel is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    The Nathaniel is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Nathaniel is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.06 days to their community reviews in the past year.
                                                    The Cabot Group
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $35
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    We are open for in-person tours by appointment. Virtual tours are also available, as well as contactless paperwork. Contact us today for more information. Two Months Free Rent When You Move In by September 30th! *Restrictions apply

                                                    Contact Property

                                                    The Nathaniel

                                                    March 2024

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                                                    The Nathaniel is a 644 - 2,115 sq. ft. apartment in Rochester in zip code 14604. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Irondequoit, Gates, Pittsford, Greece, and East Rochester.

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