Westbrooke Commons

Westbrooke Commons

(153 Reviews)
6 Loden Lane, Rochester, NY 14623
$770 - $1,415/mo

Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 520 sq. ft.

$770 - $935

Not Available

1 Bedroom

Large one bedroom apartment

1 Bed, 1 Bath | 780 sq. ft.

$930 - $1,095

Not Available

small one bedroom apartment

1 Bed, 1 Bath | 560 sq. ft.

$850 - $1,015

Not Available

2 Bedrooms

two bedroom townhome

2 Beds, 1.5 Baths | 1,115 sq. ft.

$1,095 - $1,260

Not Available

two bedroom apartment

2 Beds, 1 Bath | 980 sq. ft.

$1,020 - $1,185

Not Available

3 Bedrooms

three bedroom townhome

3 Beds, 1.5 Baths | 1,215 sq. ft.

$1,250 - $1,415

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A

Noise

4.0

Grounds

4.3

Safety

4.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

4.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

C

Average time to respond to reviews

75.33 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(153)

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  • Newest Activity
  • Recently Lived In
  • Review Rating
  • Original Date
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anonymous

Resident 2019 - 2021

4/20/2021

Best location in West Henrietta. Convenient location to stores and restaurants. It’s like a community inside a community. Very spacious townhouse. Love the pool and grounds. Office staff and maintenance are wonderful!See More >
Manager

4/21/2021

Westbrooke Commons
Thanks for the kind remarks, we really appreciate you taking the time to do so!
Avatar

OVEREASY70

Resident 2015 - 2021

3/5/2021

Overpriced for the space. Parking is not good. College kids make a lot of noise. 1/2 the year the place is like a university dorm. Residents are not good about picking up dog poop. Pool and rec area are quite far away if u areSee More >
Manager

4/7/2021

Westbrooke Commons
We thank you for sharing your opinion, and we always welcome suggestions for improvement! Parking and pet clean up are always on our list to stay on top of!
Avatar

anonymous

Resident 2020

5/10/2020

This property has an excellent management team! They are a efficient in responding to any concerns or maintenance needs! The location to nearby colleges, malls, restaurants, etc is great! Would highly recommend living here!

Manager

11/18/2020

Westbrooke Commons
Thanks for the kind remarks, we really appreciate you taking the time to do so
Avatar

Cheryl_F437

Resident 2018 - 2019

8/27/2019

Maintenance is really good and very responsive if you have any issues with your unit. Maintenance team is extremely pleasant. I have met many dog mom's and dad's throughout the complex and everyone is very pleasant!!See More >
Manager

11/18/2020

Westbrooke Commons
Thanks for the kind remarks
Avatar

anonymous

Resident 2018 - 2019

7/25/2019

Any way the leasing consultations can screw you over they will. At every point when we have needed assistance or had an issue we have received the worse possible customer service and solutions. Westbrooke is owned by a larger corporation and the people who workSee More >
Manager

10/28/2019

Westbrooke Commons
Thank you for sharing your opinion. We are sorry you did not have a more favorable opinion of our staff. As the Community Director, I would like to speak with you regarding the items you mentioned in your review, as it will help us to improve our overall operations and lead to improved resident satisfaction. We thank you for sharing your opinion, and I would try my best to resolve any problems you may have had.
Avatar

DesireeF

Resident 2016 - 2018

1/3/2019

I love to move a lot and rarely renew a lease but I really loved living at Westbrooke and would have stayed longer if I hadn't taken a job out of state. The townhouse we lived in was a favorite of mine and my teenageSee More >
Manager

11/18/2020

Westbrooke Commons
Thanks for the kind review!
Avatar

Cezanne_E

Resident 2014 - 2018

10/16/2018

I moved to Rochester for my job at RIT 4 years ago and Westbrooke was the apartment that some co workers had researched for me to live in that was close to the college. I stayed in contact with the apartment staff until I movedSee More >
Manager

11/18/2020

Westbrooke Commons
Thanks for the kind remarks, we really appreciate you taking the time to do so
Avatar

Brook Nichole_M

Resident 2017 - 2018

10/2/2018

My husband and I moved our family of 5 into a Westbrooke Commons after our home was destroyed in a flood. We looked at the apartment on a Wednesday, and the fallowing Monday we moved in. Westbrook right away felt like home. Our 2 bedroomSee More >
Manager

11/18/2020

Westbrooke Commons
Thank you!
Avatar

Justin_L520

Resident 2015 - 2018

3/30/2018

FIND SOMEWHERE ELSE TO LIVE!!! 1. We just moved out of a 1 br apartment that started at 775 a month and ended at 935 a month after 3.5 years from all the rent hikes every year. 2. Parking there is horrible, people without permitsSee More >
Avatar

Patti Brandes

Resident 2014 - 2017

5/1/2017

Great place to live for the price and size of the townhouse as compared to other complexes in the are

Avatar

anonymous

Resident 2003 - 2017

4/25/2017

I don't think you could have a better place to call home than Westbrooke, the entire staff are great and truly are an amazing team I would not want to be any else. Everything is right around us do not look any further .I haveSee More >
Avatar

AZelle87

Resident 2015 - 2017

4/25/2017

Westbrooke Commons has been excellent. It was the cheapest option in the area for a one bedroom apartment when I was looking, in fall of 2015, but the quality is great- it doesn't feel like the cheapest option around. The grounds are kept really well,See More >
Avatar

anonymous

Resident 2016 - 2017

4/25/2017

I lived there for a year in a 3 bedroom 1.5 bathroom apartment. I had an overall pleasant experience. Maintenance was quick to respond and friendly. I never interacted with the staff because the online maintenance request tool was very useful. Parking was not aSee More >
Avatar

anonymous

Resident 2007 - 2017

4/25/2017

Westbrooke commons is close to grocery stores,the mall colleges and many restaurants. the maintenance staff is friendly and gets the job done quickly. The pool area is clean and the lifeguards are very polite and know their job.This place is a good place to live

Avatar

anonymous

Resident 2010 - 2017

3/27/2017

For the price of a 2 brdrm townhouse around Rochester, it is very reasonable for the amount of space you get. You also have use of the public fitness center and pool in the summer. The office staff is very attentive and theSee More >
Avatar

alweiss22

Resident 2016 - 2017

3/23/2017

The staff is friendly and accommodating. I never have had any problems with anything being fixed; the maintenance staff is courteous and prompt.

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Love200214467

Resident 2012 - 2017

3/14/2017

Great amenities pool, gym and computer area. Very spacious and very nice size rooms along with a very friendly community.

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hunterw20

Resident 2016 - 2017

2/8/2017

great apartment, the staff is awesome. The apartment is a good size and close to the mall,restaurants,grocery store etc.

Avatar

Aptmtrenter2

Resident 2015 - 2017

2/8/2017

Westbrooke is a great place to live as it is in a convenient location. I especially appreciate the friendly and helpful assistance of the Office and Maintenance staff that have handled and resolved any issue that has arisen as soon as possible. Westbrooke's staff isSee More >
Avatar

anonymous

prospectiveVisited 2016

1/17/2017

I am a college student, attending Rochester Institute of Technology (5 miles away) and the apartment is NOT college student friendly!! My roommate and I live in townhouse and we constantly get complaints regarding noises, we like to stay up late at nights and weSee More >
Avatar

grieco146

Resident 2012 - 2017

1/9/2017

I have lived in a 2 bdrm townhouse for almost 6 yrs. and can't say enough good things about the people who run this place and work here from the office staff to the maintenance staff and grounds staff. Everyone is so friendly andSee More >
Avatar

anonymous

Resident 2015 - 2016

12/19/2016

I am very pleased with my 3 bedroom townhouse, so much so I have renewed my lease for a second year. The staff is wonderful; always quick to respond when I have an issue and very accommodating with repairs and maintenance. I haveSee More >
Avatar

anonymous

Resident 2011 - 2016

12/9/2016

They are a great team I love them. They are such a help to me and my family. The maintenance team are 24 hrs and are awesome group of people. The office Team are wonderful as well ????????Tram West Brooke Commons

Avatar

christopher vicente

Resident 2016

11/30/2016

Move in was easy, service has been impeccable, management has be pleasant - would definitely recommend this location to anyone Christopher V.

Avatar

anonymous

Resident 2013 - 2016

5/13/2016

We have lived in the Westbrooke Townhouses for over 3 years. It has been great for us. The office staff is always helpful and the maintenance staff is outstanding. If we have a problem, it is fixed within 24 hours. ISee More >

Features & Amenities

Laundry
  • Laundry On-Site
Parking
  • Private Garage
  • Uncovered Parking
Pets
  • Cats Allowed
    Comments: We allow only one dog per apartment home, however we do allow up to 2 pets. Dogs must be under 50 pounds and breed restrictions apply. Call for specific pet details.
    Less Info
    More Info
  • Dogs Allowed
    Restrictions: Breed restrictions apply.. Comments: We allow only one dog per apartment home, however we do allow up to 2 pets. Dogs must be under 50 pounds and breed restrictions apply. Call for specific pet details.
    Less Info
    More Info
Other
  • Community Center
  • Fitness Center
  • Pool
Show Less
Show More

Leasing

Spend your summer in the sun, at our newly renovated pool area! The brand new zero entry, heated kiddie pool will give you hours of family fun. After a day full of fun at our pool, you can barbeque dinner at our picnic area while the family plays on the playground. Does your family include small furry ones? We are pet friendly and our park like setting offers plenty of places to walk your furry family member. Open 24 hours; our state of the art fitness center and WIFI lounge gives our residents the opportunity to work out, and surf the internet at your convenience. Let us pamper you with our uniquely spacious floor plans and service that caters to your every need. Experience suburban living while being only minutes away from downtown Rochester. Henrietta offers a great school district, fine dining, entertainment and many shopping centers. We at Westbrooke Commons would like to invite you to tour our community!! Come enjoy the peaceful setting and find a place to call home.
This community is managed by

The Cabot Group

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B
Communities
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Questions & Answers (0)

Frequently Asked

What are noise levels like at Westbrooke Commons?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Westbrooke Commons?
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
How safe is Westbrooke Commons?
The community is rated 4/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 75.33 days to their community reviews in the past year.
Who manages Westbrooke Commons?
The Cabot Group
What is the pet policy at Westbrooke Commons?
Cats Allowed
Comments: We allow only one dog per apartment home, however we do allow up to 2 pets. Dogs must be under 50 pounds and breed restrictions apply. Call for specific pet details.
Dogs Allowed
Restrictions: Breed restrictions apply.
Comments: We allow only one dog per apartment home, however we do allow up to 2 pets. Dogs must be under 50 pounds and breed restrictions apply. Call for specific pet details.
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 3 Beds, 1.5 Baths and Studio, 1 Bath

Check Availability

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Beds

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Baths

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Westbrooke Commons is a 520 - 1,215 sq. ft. apartment in Rochester in zip code 14623. This community has a 1 - 3 Beds, 1 - 1.5 Baths, and is for rent for $770 - $1,415. Nearby cities include Gates, Irondequoit, Pittsford, Greece, and East Rochester.