Westbrooke Commons
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Westbrooke Commons

6 Loden Lane, Rochester, NY 14623
(355 Reviews)
$950 - $1,840/mo
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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 520 sq. ft.

$950 - $1,190

See Floor Plan Details

1 Bedroom

small one bedroom apartment

1 Bed, 1 Bath | 560 sq. ft.

$975 - $1,215

See Floor Plan Details

Large one bedroom apartment

1 Bed, 1 Bath | 780 sq. ft.

$1,100 - $1,340

See Floor Plan Details

2 Bedrooms

two bedroom apartment

2 Beds, 1 Bath | 980 sq. ft.

$1,300 - $1,540

See Floor Plan Details

two bedroom townhome

2 Beds, 1.5 Baths | 1,115 sq. ft.

$1,450 - $1,740

See Floor Plan Details

3 Bedrooms

three bedroom townhome

3 Beds, 1.5 Baths | 1,215 sq. ft.

$1,550 - $1,840

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A+
A+

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.7

Safety

4.4

Office Staff

4.8

Maintenance

4.6

Neighborhood

4.6

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

72

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

0.9 days

View Community Timeline
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Westbrooke Commons Reviews

(275)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

trudyann.thompson19@gmail.com

Resident ā€¢ 2023 - 2024

3/3/2024

Awesome

I have been living here almost a year now. From the time I moved in everyone from the staff to the neighbors has been super nice. They response to any issues quickly and professionally. The property is close to supermarket, colleges, mall, and restaurants.

    Manager

    3/3/2024

    Westbrooke Commons
    Thanks for the kind remarks, we really appreciate you taking the time to do so!

    Updated Review

    Review Author Icon

    Resident 1115238

    Verified Resident ā€¢ 2022 - 2024

    2/28/2024

    My first year hear was amazing, everything worked out well and had nothing to complain about other than a lack of parking and the laundry prices going up. Second year I got a bad upstairs neighbor. She (and he I suspect) are up at allā€¦Ā See More >
      Manager

      2/28/2024

      Westbrooke Commons
      Thank you for your feedback.
      Review Author Icon

      Resident 1229553

      Verified Resident ā€¢ 2023 - 2024

      2/25/2024

      Ever since I moved in, the community has been amazing. The staff at the welcome center are always very friendly and welcoming, and the tenants that live in my building also say "hi" as we cross paths.ā€¦Ā See More >
        Manager

        2/26/2024

        Westbrooke Commons
        Thanks for the kind remarks, we really appreciate you taking the time to do so!
        Review Author Icon

        Resident 1229419

        Verified Resident ā€¢ 2023 - 2024

        2/25/2024

        I have not had any issues while living here. If I had to call maintenance they were quick to respond and address any issue. It's a very peaceful community. The only issue is people not picking up their very large dog poopā€¦Ā See More >
          Manager

          2/26/2024

          Westbrooke Commons
          Thanks for the kind remarks, we really appreciate you taking the time to do so!

          Updated Review

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          Resident 1048823

          Verified Resident ā€¢ 2021 - 2024

          2/21/2024

          Wonderful place to live! The grounds are well kept. Maintenance are top notch! Townhomes are roomy. We have a nice private back yard. We feel like we are on vacation! There is also pool, a gym to exercise. All of our shopping needs are 10ā€¦Ā See More >
          Manager

          2/22/2024

          Westbrooke Commons
          Thanks for the kind remarks, we really appreciate you taking the time to do so!

          Updated Review

          Review Author Icon

          Resident 1144677

          Verified Resident ā€¢ 2022 - 2024

          2/21/2024

          The experience with Westbrook Commons has been very pleasant. It a very peaceful environment, for my child and I. When it comes to reaching out to 24hr maintenance, they have a fast response, and is very efficient when resolving the issue. My family and Iā€¦Ā See More >
            Manager

            2/22/2024

            Westbrooke Commons
            Thanks for the kind remarks, we really appreciate you taking the time to do so!

            Updated Review

            Review Author Icon

            Resident 1048957

            Verified Resident ā€¢ 2016 - 2024

            2/21/2024

            We are very happy here. It is a wonderful place to live! The staff and maintenance people are very helpful and friendly and if there is the smallest problem, they are immediately available to help.

              Manager

              2/22/2024

              Westbrooke Commons
              Thanks for the kind remarks, we really appreciate you taking the time to do so!

              Updated Review

              Review Author Icon

              Resident 1165850

              Verified Resident ā€¢ 2023 - 2024

              2/21/2024

              Staff is friendly, Adam in the front office goes above and beyond. Using a lot of heat due to the downstairs bathroom and master bedroom closet not having heating vents. The parking lot is the number one issue I have with the complex. Management openlyā€¦Ā See More >
                Manager

                2/22/2024

                Westbrooke Commons
                Thank you for your feedback.

                Updated Review

                Review Author Icon

                Resident 1189402

                Verified Resident ā€¢ 2023 - 2024

                2/14/2024

                I enjoy living in this community. Managers are always friendly and eager to serve the residents. I have no complaints. I appreciate Dana more than I could ever express. She is very helpful and responsive when it comes to residents' concerns.

                  Manager

                  2/15/2024

                  Westbrooke Commons
                  Thanks for the kind remarks, we really appreciate you taking the time to do so!
                  Review Author Icon

                  Resident 1226464

                  Verified Resident ā€¢ 2023 - 2024

                  2/14/2024

                  The moving experience was sooo good! The management staff is very welcoming and made the process exciting. They were very accommodating and I also receive half off of my first months rent at the time that I moved. I love the neighborhood and community feelā€¦Ā See More >
                    Manager

                    2/15/2024

                    Westbrooke Commons
                    Thanks for the kind remarks, we really appreciate you taking the time to do so!
                    Review Author Icon

                    Resident 1226463

                    Verified Resident ā€¢ 2023 - 2024

                    2/14/2024

                    I moved into a townhouse in September 2023 and have loved it. These homes a beautifully sound proofed with brick walls - never have to worry about neighbor noise. There is convenient parking right outside my door. Probably what makes my experience hereā€¦Ā See More >
                      Manager

                      2/15/2024

                      Westbrooke Commons
                      Thanks for the kind remarks, we really appreciate you taking the time to do so!
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2023 - 2024

                      2/1/2024

                      Noise Free Walls- 70ā€™s build townhome

                      Westbrooke Commons is a great place to live for any renter looking for a financially responsible find (affordability and dependability.) Dana in Main office and maintenance staff are friendly and helpful. Pool is safe and clean. W/D in unit for fee. We chose an upgradedā€¦Ā See More >
                        Manager

                        2/2/2024

                        Westbrooke Commons
                        Thanks for the kind remarks, we really appreciate you taking the time to do so!

                        Updated Review

                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2020 - 2024

                        1/21/2024

                        we love living here!

                        My fiance and i moved into Westbrooke in 2020 and have loved it ever since! We live in a townhouse and it is a really great place to live. Whenever we have an issue with something we make a service request and it is dealtā€¦Ā See More >
                          Manager

                          1/22/2024

                          Westbrooke Commons
                          Thanks for the kind remarks, we really appreciate you taking the time to do so!
                          Review Author Icon

                          Dylan_S431

                          Resident ā€¢ 2022 - 2023

                          12/18/2023

                          Good apartment

                          Lived here for almost 2 years now and overall the apartment complex has been great. Close to RIT and to the downtown shops. Apartments are old but kept up with and very nice. Amenites such as the pool are great. Overall a great complex.

                            Manager

                            12/18/2023

                            Westbrooke Commons
                            Thanks for the kind remarks, we really appreciate you taking the time to do so!
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2018 - 2023

                            12/10/2023

                            Wonderful place to live

                            Westbrooke commons is amazing place to live, staff is very cooperative. Amenities like swimming pool, gym, onsite laundry, plenty of parking lots, community room, etc. is available and maintained for the westbrooke community.

                              Manager

                              12/10/2023

                              Westbrooke Commons
                              Thanks for the kind remarks, we really appreciate you taking the time to do so!
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2022 - 2023

                              12/7/2023

                              Nice place to live

                              Been here a year now and itā€™s been great so far itā€™s very quiet and safe community , the staff is great very nice and accommodating . Itā€™s also very pet friendly , I have a dog and there is plenty of room to walkā€¦Ā See More >
                                Manager

                                12/8/2023

                                Westbrooke Commons
                                Thanks for the kind remarks, we really appreciate you taking the time to do so!
                                Review Author Icon

                                Resident 1194191

                                Verified Resident ā€¢ 2021 - 2023

                                10/29/2023

                                So far my experience has been pretty good . The only issue is the rent increase each year is a bit much especially for current residents. The office staff is very helpful and accommodating. The neighborhood is pretty much quiet.

                                  Manager

                                  10/30/2023

                                  Westbrooke Commons
                                  Thanks for the kind remarks, we really appreciate you taking the time to do so!
                                  Review Author Icon

                                  Resident 1193033

                                  Verified Resident ā€¢ 2023

                                  10/25/2023

                                  Nice, safe, decently quiet community and neighborhood. Very kid and pet friendly :). The complex is managed well, of course could be better but I've had way worse. My rent is fair (it will be raised when our lease is up, but I'm not renewing).ā€¦Ā See More >
                                    Manager

                                    10/25/2023

                                    Westbrooke Commons
                                    Thanks for the kind remarks, we really appreciate you taking the time to do so!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1046566

                                    Verified Resident ā€¢ 2021 - 2023

                                    10/24/2023

                                    WESTBROOKE COMMONS APARTMENTS ARE WELL MAINTAINED BY PROFESSIONAL LEASING AGENTS AND BY DEDICATED MAINTENANCE STAFF. ALSO, THE EXTERNAL LANDSCAPING STAFF MANTAIN WELL-GROOMED LAWNS AND OUTSIDE PLANTINGS. IT IS A VERY SAFE NEIGHBORHOOD. OVERALL, IT IS A VERY PLEASANT PLACE TO LIVE FOR PEOPLE, THEIR CHILDREN, ANDā€¦Ā See More >
                                      Manager

                                      10/25/2023

                                      Westbrooke Commons
                                      Thanks for the kind remarks, we really appreciate you taking the time to do so!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1048966

                                      Verified Resident ā€¢ 2017 - 2023

                                      10/23/2023

                                      I could not ask for a better place to live then this community. I absolutely love the Manager, Dana and all the maintenance and office workers. They are so on point. I am so happy with the friendliness and service I get here. It isā€¦Ā See More >
                                        Manager

                                        10/23/2023

                                        Westbrooke Commons
                                        Thanks for the kind remarks, we really appreciate you taking the time to do so!

                                        Updated Review

                                        Review Author Image

                                        Resident 1046332

                                        Verified Resident ā€¢ 2020 - 2023

                                        10/22/2023

                                        It's been a pleasure living here. I had no problems. The staff especially Dana. She has been really helpful and making me feel at home and also taking care of any problems that I might have had maintenance was always there to take care ofā€¦Ā See More >
                                          Manager

                                          10/23/2023

                                          Westbrooke Commons
                                          Thanks for the kind remarks, we really appreciate you taking the time to do so!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1170985

                                          Verified Resident ā€¢ 2019 - 2023

                                          10/19/2023

                                          It has been a pleasant experience to live at Westbrook Commons. The area's are clean & well maintained. The area is close to all the schools and shopping centers. Perks include summer fun in the pool.

                                            Manager

                                            10/19/2023

                                            Westbrooke Commons
                                            Thanks for the kind remarks, we really appreciate you taking the time to do so!
                                            Review Author Icon

                                            Resident 1190882

                                            Verified Resident ā€¢ 2023

                                            10/18/2023

                                            I love it here. Once my health issues are cleared up I will enjoy more more of your available assets. I have the support of my children who take care of needs that I can't right now. M son is getting my houseā€¦Ā See More >
                                              Manager

                                              10/18/2023

                                              Westbrooke Commons
                                              Thanks for the kind remarks, we really appreciate you taking the time to do so!
                                              Review Author Icon

                                              Resident 1190606

                                              Verified Resident ā€¢ 2023

                                              10/17/2023

                                              Overall my experience has been great. The staff here are very friendly and helpful especially Dana. They helped me out with housing issues effectively. And the community is nice and beautiful for walking around.

                                                Manager

                                                10/18/2023

                                                Westbrooke Commons
                                                Thanks for the kind remarks, we really appreciate you taking the time to do so!

                                                Updated Review

                                                Review Author Icon

                                                Resident 1165873

                                                Verified Resident ā€¢ 2023

                                                10/17/2023

                                                I have been living in this apartment complex for quite some time now, and I must say that I am thoroughly impressed with the overall experience. The staff, grounds, and maintenance are nothing short of stellar, making it a fantastic place to call home. First andā€¦Ā See More >
                                                  Manager

                                                  10/18/2023

                                                  Westbrooke Commons
                                                  Thank you so much for your kind words! We strive to make Westbrooke a comfortable place that people enjoy coming home to, and your reflections are an encouragement. They are valued and appreciated. The bus stop configuration on Golden Rod Lane is less than ideal. We are aware of the general congestion but are extremely limited in our ability to rectify it. The roads involved are public, and as such, not under Westbrooke's authority. The school district has set the bus stop location, and despite the obvious inconveniences it creates for Westbrooke residents, has not modified it. Westbrooke reached out to the district in the past, but they were unresponsive and that location remains a challenge. We apologize for the traffic issues there and continue to hope that the bus garage will take note from residents' complaints to the district.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Private Garage
                                                  • Uncovered Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Comments: We allow only one dog per apartment home, however we do allow up to 2 pets. Dogs must be under 50 pounds and breed restrictions apply. Call for specific pet details.
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: Breed restrictions apply.. Comments: We allow only one dog per apartment home, however we do allow up to 2 pets. Dogs must be under 50 pounds and breed restrictions apply. Call for specific pet details.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Community Center
                                                  • Fitness Center
                                                  • Pool
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                                                  Leasing

                                                  Spend your summer in the sun, at our newly renovated pool area! The brand new zero entry, heated kiddie pool will give you hours of family fun. After a day full of fun at our pool, you can barbeque dinner at our picnic area while the family plays on the playground. Does your family include small furry ones? We are pet friendly and our park like setting offers plenty of places to walk your furry family member. Open 24 hours; our state of the art fitness center and WIFI lounge gives our residents the opportunity to work out, and surf the internet at your convenience. Let us pamper you with our uniquely spacious floor plans and service that caters to your every need. Experience suburban living while being only minutes away from downtown Rochester. Henrietta offers a great school district, fine dining, entertainment and many shopping centers. We at Westbrooke Commons would like to invite you to tour our community!! Come enjoy the peaceful setting and find a place to call home.
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                                                  This community is managed by

                                                  The Cabot Group

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 355 number of votes by renters, Westbrooke Commons is currently rated 4 out of 5 stars.
                                                  Westbrooke Commons is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  Westbrooke Commons is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Westbrooke Commons is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Westbrooke Commons is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  Westbrooke Commons is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Westbrooke Commons is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 0.9 days to their community reviews in the past year.
                                                  The Cabot Group
                                                  Cats Allowed
                                                  Comments: We allow only one dog per apartment home, however we do allow up to 2 pets. Dogs must be under 50 pounds and breed restrictions apply. Call for specific pet details.
                                                  Dogs Allowed
                                                  Restrictions: Breed restrictions apply.
                                                  Comments: We allow only one dog per apartment home, however we do allow up to 2 pets. Dogs must be under 50 pounds and breed restrictions apply. Call for specific pet details.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  3 Beds, 1.5 Baths
                                                  Studio, 1 Bath

                                                  Check Availability

                                                  Westbrooke Commons

                                                  March 2024

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                                                  Westbrooke Commons is a 520 - 1,215 sq. ft. apartment in Rochester in zip code 14623. This community has a 1 - 3 Beds, 1 - 1.5 Baths, and is for rent for $950 - $1,840. Nearby cities include Irondequoit, Gates, Pittsford, Greece, and East Rochester.

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