Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
Contact Property
Sheridan Apartments
Gerling Street & Rosa Road
Schenectady, NY 12308
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
We want nothing more than to make our residents happy and for them to enjoy their living experience. We our saddened to hear of your experience. Customer service is our top priority, so we encourage you to reach out to the our rental office with your concern(s) so that we can change improve your experience into a much better one.
Anna, we're beyond delighted to see your review of Sheridan! We work hard to provide a lovely and comfortable home for our residents, so we're ecstatic to know that we met your expectations. Thank you so much for taking the time to leave us this wonderful four-star rating!
Because of your background, you know how much this kind review means to us! Our Sheridan team certainly works hard to ensure that our residents are not only happy, but comfortable in their homes as well, so we're absolutely delighted to know that we've met your expectations. We truly appreciate your wonderful five-star rating and wish you the best of luck in your future home endeavors. Thanks so much!
Our hearts are so full reading your amazing review! Our Sheridan team certainly works hard to ensure that our residents are comfortable in their homes, so we're delighted to hear that we met your expectations. Thanks so much!
Thank you so much for the stellar recommendation of Sheridan Apartments! We're excited to hear that you are continuing to enjoy your home with us. We greatly appreciate you for taking a moment to highlight our level of customer service and beautiful homes.
We're glad to hear you've been having a positive experience at Sheridan Apartments and we appreciate your feedback regarding the appliances we offer in our homes. Our team is here to help all our residents get the high-quality stay they deserve, so we will continue to be available to whenever you need our assistance. Thanks so much for your review!
Thank you so much for your detailed review! Our team takes pride in providing our residents with a convenient and comfortable living experience at Sheridan Apartments, so we are thrilled you've been enjoying your stay. We greatly appreciate your feedback and look forward to keeping up the great work!
This is great to hear! Thank you so much for taking the time to leave your five-star feedback for us here at Sheridan Apartments. We are proud to serve all of our residents with the unexpected customer service and dedication they deserve. We will continue to keep you feeling happy and proud to call our community home!
Thank you - not only for your generous feedback but for your 19 years of loyalty with Sheridan Apartments! It has been a pleasure providing you with the top-notch customer service you deserve and we look forward to doing the same for many more years to come. Thanks again!
We really appreciate your positive recognition, Vanessa Marie! We're so glad that Sheridan Apartments has met your needs and that you feel cared for by our team. Our goal is to ensure the comfort and well-being of all of our residents so we make ourselves available to respond in a timely and professional manner. We thank you again for your recommendation!
We are extremely grateful to have received a shining 5-star review from a long-term resident! Thank you so much for your kind words about our complex staff, landscape and surrounding neighborhood. Our team highly values our residents and we appreciate you taking the time to let us know how we've served you for over two decades! Thank you again for your gracious review of Sheridan Apartments and we hope to continue to improve your living experience with us.
We're saddened to learn about your experiences in our community and appreciate you taking the time to share your feedback with us. Our management and maintenance teams pride ourselves on our professionalism but it seems that the customer service you've received is not up to our usual standards. The comfort of our residents is our top priority. We strongly encourage you to contact our corporate office so we can discuss and address your concerns in detail.
Thank you so much for this glowing review! Our team loves to hear that our residents would recommend Sheridan Apartments! Our entire team is aiming to provide nothing but the best for our residents when it comes to their homes, maintenance, and community and we appreciate that you have taken notice of our hard work. Thank you again, and we wish you the very best in your next home adventure!
Thank you very much for your kind words about Sheridan Apartments! We appreciate you taking the time to let us know about your experiences with our community and staff. We are so pleased to see that our management and maintenance staff is giving you the unexpected customer service you deserve. We pride ourselves on offering superior customer service and making this the best place to call home. Thank you again for your feedback, we look forward to having you as a resident for many years to come.
Thank you so much, Venkatesh! This raving review of Sheridan Apartments made our day here at the rental office and in our maintenance department! Our entire team is striving to provide a beautiful, comfortable, and welcoming home for our residents to enjoy and it means the world to us that you have taken notice and appreciate our hard work. If you ever need anything, please let us know!
Thank you so much for your review and recommendation. It's always great to hear from our valued residents and we greatly appreciate you taking time out of your day to let us know how we are doing. Here at Sheridan Apartments we continually strive to provide the superior customer service that all our residents deserve. Thank you again and we will continue to work hard on making this the best place to call home.
Thank you for sharing your opinion about Sheridan Apartments. Providing our residents with superior customer service is one of our top priorities. We are happy to hear you enjoyed your home here and will continue to work hard on making this community the best place to call home. Thank you again and we wish you the very best!
Thank you for sharing your feelings about Sheridan Apartments. We continually strive to exceed our residents' needs, from maintaining our residents home, to staffing, to the beautifully landscaped grounds of the community. We are glad that you are enjoying your home and community and we look forward to having you as a resident for many years to come.
Thank you so much for your review and recommendation. Here at Sheridan Apartments we continually strive to provide the superior customer service that all our residents deserve. We are glad that you enjoyed the community. Thank you again and we will continue to work hard on making this the best place to call home. We wish you the very best!
$930 - $1,279
650
N/A
1 Bedroom
$1,040
800
N/A
2 Bedrooms
Sheridan Apartments offer spacious apartments near Schenectady, N.Y. and Niskayuna, N.Y. Our community features one- and two- bedroom apartments in a beautifully landscaped park-like setting. Our apartment homes include heat and hot water as well as private entryways, and there are fully equipped laundry centers on the premises.
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Contact Property
Sheridan Apartments
Gerling Street & Rosa Road
Schenectady, NY 12308