What are noise levels like at Sheridan Apartments?

The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Sheridan Apartments?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Sheridan Apartments?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2 days to their community reviews in the past year.

What is the pet policy at Sheridan Apartments?

Cats Allowed Dogs Allowed Restrictions: Breed restrictions apply.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for Sheridan Apartments, Schenectady, NY

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2 days

Ratings & Reviews (77 Reviews)

No reviews match your search.

Resident • 2021

01/11/2021

Rude. Homophobic. Drug dealers. Load. Racists. It's very dirty and everything broke within a month. Cant wait for lease to be up so I can leave NY . Absolutely hate this apartment building. Kay is one of the rudest.

Useful 1

Thanks for voting!

Report

Sheridan Apartments Manager

01/13/2021

We want nothing more than to make our residents happy and for them to enjoy their living experience. We our saddened to hear of your experience. Customer service is our top priority, so we encourage you to reach out to the our rental office with your concern(s) so that we can change improve your experience into a much better one.

Anna_M480 • Resident • 2019

10/19/2019

I like this community because it's very nice, warm and pleasant. My neighbor's are always very polite and friendly. I also like that it is a kid and pet friendly community as well. The staff at the main office is always very helpful and accommodating.

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

10/28/2019

Anna, we're beyond delighted to see your review of Sheridan! We work hard to provide a lovely and comfortable home for our residents, so we're ecstatic to know that we met your expectations. Thank you so much for taking the time to leave us this wonderful four-star rating!

aptindustrygrl • Former Resident • 2018 - 2019

10/17/2019

So, per my username, I work in the apartment industry but not for this company. I work for one of it's competitors. I love my apartment. I only left because I decided to forgo my commute and move closer to my job. I was upstairs in… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

10/19/2019

Because of your background, you know how much this kind review means to us! Our Sheridan team certainly works hard to ensure that our residents are not only happy, but comfortable in their homes as well, so we're absolutely delighted to know that we've met your expectations. We truly appreciate your wonderful five-star rating and wish you the best of luck in your future home endeavors. Thanks so much!

Former Resident • 2019

08/27/2019

We are ending our three month rental at the end of the month. Our stay here was very satisfying. The office staff of Lynda Jarvis and Kay Lynch are exceptional. They were there for every question we had and they resolved any problem we had in… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

08/29/2019

Our hearts are so full reading your amazing review! Our Sheridan team certainly works hard to ensure that our residents are comfortable in their homes, so we're delighted to hear that we met your expectations. Thanks so much!

Resident • 2017 - 2019

04/25/2019

I have been staying at Sheridan for 2 years now. My experience has been nothing but great from the day I moved in. Whenever I have a maintenance issue the ladies in the office (Kay and Lynda) are extremely helpful. The maintenance crew is very friendly… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

04/26/2019

Thank you so much for the stellar recommendation of Sheridan Apartments! We're excited to hear that you are continuing to enjoy your home with us. We greatly appreciate you for taking a moment to highlight our level of customer service and beautiful homes.

Resident • 2016 - 2019

01/28/2019

Pros: I have been a resident at Sheridan Village since 2016. My experience has been positive. The front desk and maintenance staff always quickly response to requests. In winter, the apartment did a good job to remove ice/snow in the parking lot and sidewalk. Cons: No… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

02/01/2019

We're glad to hear you've been having a positive experience at Sheridan Apartments and we appreciate your feedback regarding the appliances we offer in our homes. Our team is here to help all our residents get the high-quality stay they deserve, so we will continue to be available to whenever you need our assistance. Thanks so much for your review!

Resident • 2018 - 2019

01/20/2019

The rent for a 2 bedroom is $1015, but we have 2 cats (there are buildings for dog owners), and added a storage unit so it's $1090. The price is definitely worth it! Plus your Water, Heat, and trash is included, so it's not that expensive… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

01/25/2019

Thank you so much for your detailed review! Our team takes pride in providing our residents with a convenient and comfortable living experience at Sheridan Apartments, so we are thrilled you've been enjoying your stay. We greatly appreciate your feedback and look forward to keeping up the great work!

Resident • 2018 - 2019

01/11/2019

It is a quiet community with friendly residents that always make me feel welcome. It is in a very central location, close to anything I would need. The apartment itself feels like a home and I am very happy living here.

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

01/14/2019

This is great to hear! Thank you so much for taking the time to leave your five-star feedback for us here at Sheridan Apartments. We are proud to serve all of our residents with the unexpected customer service and dedication they deserve. We will continue to keep you feeling happy and proud to call our community home!

Resident • 1999 - 2018

11/02/2018

When you become a long term resident at Sheridan Village, there is a good reason why! "This is a wonderful place to live." I have live here for 19 years, and they have been great! The office and the maintenance staff have always been so kind… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

11/06/2018

Thank you - not only for your generous feedback but for your 19 years of loyalty with Sheridan Apartments! It has been a pleasure providing you with the top-notch customer service you deserve and we look forward to doing the same for many more years to come. Thanks again!

vanessamarie82 • Resident • 2018

10/18/2018

I work in the apartment industry and was really needing something where I wasn't living on-site where I work for privacy reasons. I also needed to move fast. Kay and Lynda went out of their way to make this happen for me once I got approved.… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

11/01/2018

We really appreciate your positive recognition, Vanessa Marie! We're so glad that Sheridan Apartments has met your needs and that you feel cared for by our team. Our goal is to ensure the comfort and well-being of all of our residents so we make ourselves available to respond in a timely and professional manner. We thank you again for your recommendation!

Resident • 1997 - 2018

10/18/2018

On October 1 2018, I have lived at Sheridan Village for 21 years! I am more thankful to management, staff and maintenance for an unbelievable job of maintaining the grounds, my apartment repairs and what else is needed! I especially like being able to walk to… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

11/01/2018

We are extremely grateful to have received a shining 5-star review from a long-term resident! Thank you so much for your kind words about our complex staff, landscape and surrounding neighborhood. Our team highly values our residents and we appreciate you taking the time to let us know how we've served you for over two decades! Thank you again for your gracious review of Sheridan Apartments and we hope to continue to improve your living experience with us.

nivernomoar • Resident • 2015 - 2018

01/30/2018

Sheridan Apartments has allowed individuals who indulge in criminal activity daily to live here. I have never seen the police come to an area so much within the last 4 months. Between the shady and extremely suspicious characters they have living in ---------- who go in… See More

Useful 1

Thanks for voting!

Report

Sheridan Apartments Manager

02/02/2018

We're saddened to learn about your experiences in our community and appreciate you taking the time to share your feedback with us. Our management and maintenance teams pride ourselves on our professionalism but it seems that the customer service you've received is not up to our usual standards. The comfort of our residents is our top priority. We strongly encourage you to contact our corporate office so we can discuss and address your concerns in detail.

Resident • 2015 - 2017

11/13/2017

Moved in to Sheridan Village when I came to the area for work. They did not disappoint. The handling of the paperwork from a distance was a breeze and moving in was as simple as can be. The manager of the complex Kay Lynch has always… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

11/16/2017

Thank you so much for this glowing review! Our team loves to hear that our residents would recommend Sheridan Apartments! Our entire team is aiming to provide nothing but the best for our residents when it comes to their homes, maintenance, and community and we appreciate that you have taken notice of our hard work. Thank you again, and we wish you the very best in your next home adventure!

Mariano_C • Resident • 2016 - 2017

11/11/2017

They're very nice here the staff is amazing! Kay who works in the office is literally the best worker ever she is so friendly and helpful. All around a great experience thanks to Kay! Maintenance does s great job with upkeep and helping with in apartment… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

11/16/2017

Thank you very much for your kind words about Sheridan Apartments! We appreciate you taking the time to let us know about your experiences with our community and staff. We are so pleased to see that our management and maintenance staff is giving you the unexpected customer service you deserve. We pride ourselves on offering superior customer service and making this the best place to call home. Thank you again for your feedback, we look forward to having you as a resident for many years to come.

Venkatesh_M • Resident • 2016 - 2017

11/02/2017

Hi, this is Venkatesh and this is my first apartment since i moved to US, i should say that it had been a great experience staying in this place., it is calm, safe, clean and beautiful. Kay from the Leasing office is very responsive, explains things… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

11/06/2017

Thank you so much, Venkatesh! This raving review of Sheridan Apartments made our day here at the rental office and in our maintenance department! Our entire team is striving to provide a beautiful, comfortable, and welcoming home for our residents to enjoy and it means the world to us that you have taken notice and appreciate our hard work. If you ever need anything, please let us know!

anandmohanta • Resident • 2013 - 2017

08/25/2017

Lived here for 4 years . Its one of the best apartment to stay in if you are in Schenectady .I just loved the place and environment. Its like home away from home .Neighbors were very friendly and cooperative .We always feel safe staying in Sheridan… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

08/29/2017

Thank you so much for your review and recommendation. It's always great to hear from our valued residents and we greatly appreciate you taking time out of your day to let us know how we are doing. Here at Sheridan Apartments we continually strive to provide the superior customer service that all our residents deserve. Thank you again and we will continue to work hard on making this the best place to call home.

djclee527 • Resident • 2015 - 2017

06/15/2017

Best apartment I have ever lived in. Kay and Hilary are wonderful people and were very accommodating for my needs as I was moving out for personal reasons. I could not thank them enough.

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

06/19/2017

Thank you for sharing your opinion about Sheridan Apartments. Providing our residents with superior customer service is one of our top priorities. We are happy to hear you enjoyed your home here and will continue to work hard on making this community the best place to call home. Thank you again and we wish you the very best!

chestnut71 567072 • vrp • 2017

03/01/2017

I moved to New York from Texas. I have lived in a home for over 25 years and was a little concerned at first about apartment living...I was pleasantly surprised with how quiet our apartment is, not to mention how clean and manicured the property is… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

03/06/2017

Thank you for sharing your feelings about Sheridan Apartments. We continually strive to exceed our residents' needs, from maintaining our residents home, to staffing, to the beautifully landscaped grounds of the community. We are glad that you are enjoying your home and community and we look forward to having you as a resident for many years to come.

Resident • 2014 - 2017

02/22/2017

Can't say enough good things about this community and its staff. The location is extremely quiet, as are the neighbors. Maintenance workers are quick to respond to calls any time of day. The landlord is extremely accomodating and helped me to renegotiate my lease without charging… See More

Useful 0

Thanks for voting!

Report

Sheridan Apartments Manager

02/23/2017

Thank you so much for your review and recommendation. Here at Sheridan Apartments we continually strive to provide the superior customer service that all our residents deserve. We are glad that you enjoyed the community. Thank you again and we will continue to work hard on making this the best place to call home. We wish you the very best!

Gyanesh1982 • Resident • 2014 - 2016

01/29/2017

Awesome experience, after leaving this society now I can feel that what I missed, feeling so sad, if I got chance in future to live in schenectady or near by Albany region then I'll live only in Sheridan, very helpful and professional staff, all time available… See More

Useful 0

Thanks for voting!

Report

Osmanbelal • Resident • 2015 - 2016

12/17/2016

I stayed in building 20D for nearly 2 years. The apartment was nice, clean and spacious. Moving in was easy and the location is quiet. The most positive part of my stay was my interactions with the management. Kay and Michele were great to speak to… See More

Useful 0

Thanks for voting!

Report

surendrataurus • Resident • 2012 - 2016

05/04/2016

I have lived in Sheridan for about 4 yrs in 19A1 and it is only due to my kid's school, I had to shift to Niskayuna. The management is great - Kay and Michele always helped me made me feel like family. You will not get… See More

Useful 0

Thanks for voting!

Report

istillliveheresofakename • Resident • 2012 - 2016

04/21/2016

I agree with the two star review below. I think all the glowing reviews are management. They read like PR copy. I live at Sheridan Village now (and have for the past 3 years), and I really have so many more complaints than compliments. I'll start… See More

Useful 0

Thanks for voting!

Report

Nobarbie • Resident • 2015

10/16/2015

I have been at Sheridan Apartment for just 1 month. Recommended by a previous tenant who knew exactly what I was looking for, I was not disappointed. I used his complex map to figure out where I would like to be and Kay and Michelle, the… See More

Useful 0

Thanks for voting!

Report

English476 • Resident • 2014 - 2015

10/05/2015

I lived in Sheridan Apartments for one year 14D and I loved it. My duplex was quiet and I did not hear children playing. I would hear an occasional ambulance go by but nothing that was out of control. They now allow dogs which is great.… See More

Useful 0

Thanks for voting!

Report

•

Updated Review

Useful

Thanks for voting!

Report

Sheridan Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsD-

Review CountD

Manager's Review EngagementA+

Manager's Review Reply TimeA+

Ratings & Reviews (77 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Sheridan Apartments Manager

Noise

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time