Clarendon Heights

Clarendon Heights

(132 Reviews)
508 Ivy Ridge Road, Syracuse, NY 13210
$888 - $1,195/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 1 Bath

Not Available

2 Beds, 1.5 Baths

Not Available

2 Beds, 2 Baths

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

C

Noise

1.0

Grounds

3.0

Safety

3.0

Office Staff

2.5

Maintenance

3.0

Neighborhood

3.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(132)

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anonymous

Resident 2009

1/27/2009

The maintenance crew works hard and does good work. The same cannot be said of the management, which is intimidating, cold, and unprofessional. My neighbors are INCREDIBLY loud, day and night (bass so loud it rattles things off of shelves, sometimes), and management's only response is,See More >
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syr_lvr

Resident 2005 - 2007

7/28/2008

I lived in Syracuse for about 5 years and have lived in 3 different apartments. I lived in Clarendon heights for about 2 years and they were the worst management i have dealt with. They are intimidating and scary!!!(pay a visit to the office andSee More >
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anonymous

Resident 2008

7/27/2008

i lived here for about a couple of years and it got worse every year. i renewed because it was the best i could afford at the time, and also, i didn't have the resources to move. my big mistake was moving in without seeingSee More >
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anonymous

Resident 2006 - 2007

7/15/2007

When yout think of an answering service, you think of people that are supposed to HELP you...right? WRONG at Clarendon Heights. It's bad enough that I have a problem that is making me frustrated enough that I need to call the answering service, but it'sSee More >
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anonymous

Resident 2006 - 2007

3/25/2007

The apartments are spacious. The best thing is the triple glazed windows and programmable thermostat - this kept our electricity bill down to about $150 during the Syracuse winter. The apartments are showing their age, but maintenance is always very helpful and prompt.See More >
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anonymous

Resident 2007

3/11/2007

The laundry machines in our building break time after time, and we are told by management to call an outside company to come fix it. However, the number does not work (we've told management about this, they've done nothing) and they refuse to sendSee More >
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anonymous

Resident 2006 - 2007

3/7/2007

I am currently renting from Clarendon Heights apartments. The apartment interior is nice. Very spacious and lots of closet space. Maintenence is also excellent. They are always there within an hour (sooner if it's something major) and they let you know weeks ahead of timeSee More >
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anonymous

Resident 2005 - 2006

12/29/2006

I live in a 1-bedroom w/den and have been here for over a year. Actually, I should say "den" since it's more like an alcove only. The apartment is okay, but management never truly fixes problems...more of a patchwork band-aid system is inSee More >
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anonymous

Resident 2006

10/18/2006

I lived in Clarendon Heights for two years. First year, I shared a two bedroom - there was plenty of space. Second year, I had my own one bedroom. Both apartments were well maintained, spacious and fun to live in. TheSee More >
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anonymous

Resident 2011 - 2013

5/8/2013

This place used to be okay, but now is too over-priced for their service. Major complaint: Rude staff, not caring about residents.See More >
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103160

Resident 2013

4/17/2013

I recently rented a two bedroom apartmen @ Clarendon Heights. The apartment is wonderful. It is blessed with beautiful hardwood floors and lots of large closets. The apartment comes equipped with vertical blinds for the sliding glass doors and with blinds forSee More >
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anonymous

Resident 2013

4/12/2013

I'm so impressed by the staff. They are so kind and responsive. They answer my questions and help me so much. I'm satisfied with my newly remodeled apartment as well.See More >
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CapedCrusader35

Resident 2013

3/17/2013

This place is a FIND. The staff is amazing - great to work with - welcoming, responsive, considerate, kind and thorough. My apartment has been newly remodeled with wonderful upgrades. Big, open rooms with large windows and a balcony. The complex is quiet and thereSee More >
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klhatch

Resident 2011 - 2013

2/22/2013

I've lived here for the past 2 years and have really enjoyed it. I am not a student like many residents here, but don't mind the younger crowd (not a party scene). The office staff is very helpful, maintenance is quick to respond (and plowSee More >
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anonymous

Resident 2011 - 2013

1/2/2013

I currently live in a basement apartment and still really appreciate the large space. I've learned that it's in fact too spacious for one person (unless you have lots of company). The maintenance staff are extremely friendly,the laundry is right outside my apartment door, theSee More >
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anonymous

Resident 2011 - 2012

12/18/2012

I SEE MAINT STAFF ,SMOKING POT IN PARKING LOT THE ONE LIVES THERE IN I SAID SOMETHING BEFORE BUT SEEMS NOTHING GETS DONE IN THE WATER HAS WHITE STUFF IN ITSee More >
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karen2014

Resident 2012

12/12/2012

I am a resident now . I like the community. People there are friendly. There was something with my car. Staff in the leasing office helped me solved it. I am so thankful to them.

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JSahb88

Resident 2012

11/13/2012

My wife and I are currently residents in Clarendon Heights. The staff is incredibly friendly! When we moved in there were a few screens that had some holes in them and the lock in the bathroom wasn't working and they replaced it very promptly. WheneverSee More >
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anonymous

Resident 2009 - 2012

11/13/2012

I am a current resident here at Clarendon Heights, I must say that living up here and moving up from the South the apartments are very nice, spacious and the office staff is outgoing. Whenever I have a maintenance request it is always handled withinSee More >
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anonymous

Resident 2012

11/5/2012

This is a great community, my neighbors are friendly, the ladies in the front office are great, and the maintenance staff are prompt and friendly. They just replaced the roofs in the past month and they are making small updates to the property thatSee More >
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jfdough

Resident 2011 - 2012

11/4/2012

I have lived at Clarendon Heights for over one year. I was impressed from the beginning with the office and maintenance staff. They are very professional and have taken all of my needs very seriously. I moved here because the location wasSee More >
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Kate0388

Resident 2011 - 2012

7/11/2012

We really liked this place. I am surprised to see the bad reviews but maybe in recent years new staff has made things better. My boyfriend and I move blind up here from Texas. We couldn't fly up to see the apartment but the officeSee More >
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Singerofpeace

Resident 2010 - 2011

6/12/2012

I am so surprised to see the negative reviews... I rented a galley one-bedroom here a year or two ago as a student at SU at the recommendation of a friend who also lived there. It was everything she said it would be andSee More >
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anonymous

Resident 2009 - 2010

11/3/2010

The reviews are not wrong. The management is a pain in *ss. I had nice neighbors so dont know about noise and had no car so dont know about parking. But I must say maintenance is very good. The guy came within 5 mins even onSee More >
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anonymous

Resident 2020 - 2021

2/24/2021

I currently live here, this is the loudest complex I could have imagined. I live under 15-20 people, in a 2 bedroom apartment and it doesn’t matter how much noise they make because there is no actual solution for the issue. You will be toldSee More >

Features & Amenities

Laundry
  • Laundry On-Site
  • Laundry in Units
Parking
  • Uncovered Parking
Pets
  • Cats Allowed
    Comments: $300 Non-Refundable Pet Fee/Per Pet $30 Monthly Pet Fee/Per Pet
    Less Info
    More Info
Other
  • Gym
  • Pool
Show Less
Show More

Leasing

It’s Time to Come Home! Clarendon Heights…We are not just apartment buildings…we are a community. •Minutes from downtown Syracuse and Syracuse University •Spacious, updated apartments with gorgeous views surrounding the city of Syracuse •Several different styles of 1 or 2 bedroom apartment floor plans •Situated in a private location tucked away from the bustling city life •Just minutes to the major hospitals •Close to Armory Square, the OnCenter, Alliance Bank Stadium, the Carrier Dome & Destiny USA •Pet Friendly (cats) •Full-time maintenance with emergency service •On-site Professional management •24-hour emergency maintenance
This community is managed by

DLH Properties, Inc.

C
C
Communities
19

Questions & Answers (2)

Anonymous
Asked on: 07/05/2018
Q: Is there an in-unit washer and dryer in every apartment or just certain ones?
Manager

07/06/2018

Clarendon Heights
A: There is a laundry room with washers and dryers in each building, but they not inside the units. Let us know if you have any other questions!
Anonymous
Asked on: 02/15/2018
Q: For people who have lived here for more than one year, does your rent increase each time you renew your lease?
Manager

02/16/2018

Clarendon Heights
A: Hello, Thank you for your inquiry. Rents tend to increase based upon the market rent in the surrounding area. There have been times where rent has not increased upon renewal. Should you have any further questions, feel free to contact us in the leasing office at your convenience. Thank you. A. Edwards

Frequently Asked

What are noise levels like at Clarendon Heights?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Clarendon Heights?
The community is rated 3/5 stars, signifying moderate satisfaction on average.
How safe is Clarendon Heights?
The community is rated 3/5 stars, which is considered being moderately safe on average.
How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.
Who manages Clarendon Heights?
DLH Properties, Inc.
What is the pet policy at Clarendon Heights?
Cats Allowed
Comments: $300 Non-Refundable Pet Fee/Per Pet $30 Monthly Pet Fee/Per Pet
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths

Check Availability

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Beds

0

Baths

0

Clarendon Heights is an apartment in Syracuse in zip code 13210. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Mattydale, Baldwinsville, Jamesville, East Syracuse, and North Syracuse. 13244, 13120, 13211, 13202, and 13203 are nearby zips.