Clarendon Heights
#19,249 #6 #348

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Clarendon Heights

508 Ivy Ridge Road, Syracuse, NY 13210
(132 Reviews)
$1,058 - $1,300/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Clarendon Heights Reviews

(132)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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tealjohnson

Resident 2015 - 2016

10/19/2016

I have had great experience living at Clarendon Heights for a couple years. There are always friendly faces in the office whether I am just saying hi or if I ever have an issue to resolve. Additionally, I have never had a delay… See More >
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    Tina315

    Resident 2016

    10/19/2016

    Amanda is great with addressing issues and needs. Maintenance takes care of problems quickly.

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      anonymous

      Resident 2016

      10/19/2016

      The property manager was so very helpful during my moving process. She accomodated me in every way possible and made me feel at home. As for the apartments themselves, they are cozy and spacious. The walk in closet is huge!

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        anonymous

        Resident 2016

        10/18/2016

        Clarendon Heights is a wonderful place to live! The apartments are very well taken care of, and exceeded my expectations upon arrival (I am in a non-remodeled apartment). The staff and maintenance make living in this complex even more worth-while! They are extremely responsive and… See More >
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          MAE16

          Resident 2016

          10/19/2016

          It is a nice, quiet place to live. It is on a bus route to Syracuse University, a bonus for SU students who can take the bus to and from SU campus for free. The staff, both management and maintenance, are really nice and helpful.… See More >
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            HRing

            Resident 2016

            10/18/2016

            This has been the absolute best renting experience I've had. My lease is from Feb 2016 - Feb 2017. Every aspect of this rental has been amazing. For starters they were very flexible with my move in date, and updated parts of the kitchen and… See More >
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              anonymous

              Resident 2016

              10/18/2016

              This has been the best renting experience I have ever had. Maintenance request are always done immediately and everyone in the leasing office is always extremely courteous and helpful. So thank you guys for giving me an excellent experience, it's definitely 5 star worthy!… See More >
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                anonymous

                Resident 2014 - 2016

                10/18/2016

                Extremely nice and helpful staff always willing to resolve my problem. I've lived here for two years, I had zero problem so far. I would recommend Clarendon heights to everyone.… See More >
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                  Altizeen

                  Resident 2016

                  10/18/2016

                  I truly reccomend Clerendon Heights to anyone. It is a very pleasant place to live, the staff are friendly and attend to any of your needs, maintainance comes the same day as the request and it is quiet. It is in a very convenient location,… See More >
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                    dkealy

                    Resident 2016

                    10/18/2016

                    Clarendon Heights is well-maintained with friendly staff who will address any issues in a timely manner. They seem to genuinely care that their residents are safe and comfortable. Although the surrounding neighborhood is not the safest, I do feel very safe within the complex itself.… See More >
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                      domoran

                      Resident 2016

                      10/18/2016

                      So far, I've had a great experience with Clarendon Heights and their employees. The only issue is my upstairs neighbors sound like they are moving around furniture/ bowling ten frames late into the night. Other than that I am completely satisfied with the atmosphere and… See More >
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                        anonymous

                        Resident 2015 - 2016

                        10/18/2016

                        Clarendon Heights is a wonderful place to live. Everyone working for Clarendon is knowledgeable and does their absolute best to help you with any issues you may have. Whenever I have had any sort of problem, I have received help the same day I brought… See More >
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                          anonymous

                          Resident 2016

                          10/18/2016

                          Clarendon is a great community. Neither my wife nor I have ever had any problem getting attentive customer service when it comes to any needs that arise; this goes for maintenance, general questions about the community, special requests, etc. The grounds are very well upkept,… See More >
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                            bfarley

                            Resident 2016

                            10/18/2016

                            I have recently moved into the complex and I have not had any problems. Everybody is very friendly and willing to help out. My apartment was thoroughly cleaned before I moved in and anything I wanted changed was fixed immediately. Maintenance is very helpful and… See More >
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                              DanTylee

                              Resident 2012 - 2018

                              1/24/2018

                              I've been living in the SAME apartment at Clarendon Heights for over 6 years now and I LOVE IT and would recommend it to any of my friends/classmates. The development looks NICE and feels extremely SAFE, especially considering that some parts of the surrounding area… See More >
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                                Frances116

                                Resident 2015 - 2016

                                10/18/2016

                                It's a safe and nice place to stay. I have a lot of friends living here. The staff here are very nice and helpful. Maintenance work is good. The only thing I don't like is the noise from upstairs. I think it is because of… See More >
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                                  anonymous

                                  Resident 2016

                                  10/18/2016

                                  I just moved in to my unit and the staff were very helpful and friendly. I would definitely recommend this place to a friend

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                                    cegriffin1230

                                    Resident 2016

                                    10/18/2016

                                    I have been living in Clarendon Heights for the last 4 months and have had a very positive experience while living here. The management is very friendly and helpful. I am a law student and value living in a quiet environment that is conducive to… See More >
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                                      Epikdj

                                      Resident 2010 - 2016

                                      10/18/2016

                                      Apartments a bit outdated but I know they are working on upgrading. Was promised an upgraded unit a while back but has not yet come to fruition. Maintenance staff is efficient and typically easy to deal with. The new property manager follows up with requests… See More >
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                                        anonymous

                                        Resident 2012 - 2016

                                        10/18/2016

                                        This is one of the most affordable and convenient apartment complexes in the Syracuse area. It is located both on a bus route and near the highway; has laundry rooms in each building; and a gym. Also, the on-site pool is a welcomed benefit in… See More >
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                                          boyan1989

                                          Resident 2015 - 2016

                                          10/18/2016

                                          This place is suitable for students for its safety and location. The staff in the leasing office are very polite and helpful.

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                                            KevinKammer

                                            Resident 2016

                                            10/18/2016

                                            Reasonably priced apartments within the city limits. Its own little neighborhood slightly removed from the main drag. Nice view from the balcony. Easy to clean laminate flooring in main areas. Updated appliances, friendly staff. Definitely recommend to anyone looking in the area.

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                                              anonymous

                                              Resident 2016

                                              9/21/2016

                                              I have moved in a few weeks ago and everything was easy as far as signing paperwork and reviewing the apt. Most people seem to be college graduate students or younger professionals. So far it's been really quiet and I have no complaints.… See More >
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                                                elenagusta09

                                                Resident 2016

                                                9/13/2016

                                                I've moved in about 3 weeks, and everything moves smoothly. This property have swimming pool and fitness room which would certainly fulfill your need to work out. The environment is very good and tidy. The laundry room downstairs is very safe with the key to… See More >
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                                                  Nharlow

                                                  Resident 2016

                                                  9/5/2016

                                                  I just moved in two weeks ago and I love it. The staff was great, so helpful and friendly, and answered all my questions. The apartment looks brand new, it's spacious, and I feel very safe. It… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • Pool
                                                    • Storage Space
                                                    Show Less
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                                                    Leasing

                                                    It s Time to Come Home! Clarendon Heights We are not just apartment buildings we are a community. Minutes from downtown Syracuse and Syracuse University Spacious, updated apartments with gorgeous views surrounding the city of Syracuse Several different styles of 1 or 2 bedroom apartment floor plans Situated in a private location tucked away from the bustling city life Just minutes to the major hospitals Close to Armory Square, the OnCenter, Alliance Bank Stadium, the Carrier Dome & Destiny USA Pet Friendly (cats) Full-time maintenance with emergency service On-site Professional management 24-hour emergency maintenance
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    DLH Properties, Inc.

                                                    C
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                                                    Communities
                                                    27

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 07/05/2018
                                                    Q: Is there an in-unit washer and dryer in every apartment or just certain ones?
                                                    Manager

                                                    07/06/2018

                                                    Clarendon Heights
                                                    A: There is a laundry room with washers and dryers in each building, but they not inside the units. Let us know if you have any other questions!
                                                    Anonymous
                                                    Asked on: 02/15/2018
                                                    Q: For people who have lived here for more than one year, does your rent increase each time you renew your lease?
                                                    Manager

                                                    02/16/2018

                                                    Clarendon Heights
                                                    A: Hello, Thank you for your inquiry. Rents tend to increase based upon the market rent in the surrounding area. There have been times where rent has not increased upon renewal. Should you have any further questions, feel free to contact us in the leasing office at your convenience. Thank you. A. Edwards

                                                    Frequently Asked

                                                    Based on 132 number of votes by renters, Clarendon Heights is currently rated 4.2 out of 5 stars.
                                                    Clarendon Heights is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Clarendon Heights is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Clarendon Heights is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Clarendon Heights is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Clarendon Heights is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Clarendon Heights is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    DLH Properties, Inc.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths

                                                    Check Availability

                                                    Clarendon Heights

                                                    March 2024

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                                                    Baths

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                                                    Clarendon Heights is an apartment in Syracuse in zip code 13210. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $1,300. Nearby cities include Mattydale, Baldwinsville, Jamesville, East Syracuse, and North Syracuse.

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