Clarendon Heights
#19,249 #6 #348

What is epIQ?

Clarendon Heights

508 Ivy Ridge Road, Syracuse, NY 13210
(132 Reviews)
$1,058 - $1,300/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

2 Beds, 1.5 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Clarendon Heights Reviews

(132)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

lobarbaro

Resident 2014 - 2015

1/27/2015

I have live at Clarendon Heights currently and have for some time now. I have a ground level apartment. I feel safe at all times. The window and sliding doors have old locks, but they also have bars that you place on the tracks. I… See More >
    Review Author Icon

    lepto09

    Resident 2013 - 2014

    12/5/2014

    Staff is not responsible, not friendly, misbehaves. Not helpful. We had a break in, the staff did not look though the web cam recordings on time. Burglar still on loose. Apartment maintenance is poor. Our windows dont have locks! Its not safe. And the… See More >
      Review Author Icon

      jmcdaniel7

      Resident 2012 - 2014

      11/18/2014

      I live at these apartments and they are okay. The office staff is horrible! Both ladies have huge attitudes. Please there are other apartments in Syracuse that are better. Run!!

        Review Author Icon

        ApartmentRenter228

        Resident 2013 - 2014

        10/30/2014

        I currently live in Clarendon Heights Apartments, and have lived in a galley-style third-floor one-bedroom apartment for almost a year and a half. I cannot say enough good things about this complex and the people who run it. Melissa and Courtney, who work in the… See More >
          Review Author Icon

          anonymous

          Resident 2013 - 2014

          10/30/2014

          One thing I've noticed from the reviews is that a heavy majority of the negative reviews are from many years ago, and that the staff has changed significantly since then. They are continuing to update/improve the landscape (ie paving, gardening, putting in floors, new appliances,… See More >
            Review Author Icon

            sdszilong

            Resident 2012 - 2014

            8/6/2014

            The apartment is OK, the person working in the office is disgusting. Only knowing how to charge instead of serving. Very Very Very Bad

              Review Author Icon

              rsingh13

              Resident 2013 - 2014

              6/13/2014

              I am leaving Clarendon Heights with a lot of good memories and a heavy heart. It is one of the best apartments to live in Syracuse for a student. I was a graduate student at SU and moved into a 1 bedroom apartment at Clarendon… See More >
                Review Author Icon

                anonymous

                Resident 2013 - 2014

                5/7/2014

                I had high hopes for moving here, but I've actually been pretty disappointed since moving in last year. My biggest complaint is that I feel that we're paying a lot more than what the apartments are worth, and the pay rates seem to be inconsistent… See More >
                  Review Author Icon

                  anonymous

                  Resident 2010 - 2011

                  11/27/2013

                  Apartments are clean and spacious with wall-to-wall carpets. Kitchen of one bedroom apartments is a little small, but with only one person it isn't a big deal. Laundry room for every stairwell (about 6 apartments). Maintenance people responded fairly promptly (within 48 hours, quite often… See More >
                    Review Author Icon

                    anonymous

                    Resident 2013

                    4/12/2013

                    I'm so impressed by the staff. They are so kind and responsive. They answer my questions and help me so much. I'm satisfied with my newly remodeled apartment as well.… See More >
                      Review Author Icon

                      CapedCrusader35

                      Resident 2013

                      3/17/2013

                      This place is a FIND. The staff is amazing - great to work with - welcoming, responsive, considerate, kind and thorough. My apartment has been newly remodeled with wonderful upgrades. Big, open rooms with large windows and a balcony. The complex is quiet and there… See More >
                        Review Author Icon

                        klhatch

                        Resident 2011 - 2013

                        2/22/2013

                        I've lived here for the past 2 years and have really enjoyed it. I am not a student like many residents here, but don't mind the younger crowd (not a party scene). The office staff is very helpful, maintenance is quick to respond (and plow… See More >
                          Review Author Icon

                          anonymous

                          Resident 2011 - 2013

                          1/2/2013

                          I currently live in a basement apartment and still really appreciate the large space. I've learned that it's in fact too spacious for one person (unless you have lots of company). The maintenance staff are extremely friendly,the laundry is right outside my apartment door, the… See More >
                            Review Author Icon

                            karen2014

                            Resident 2012

                            12/12/2012

                            I am a resident now . I like the community. People there are friendly. There was something with my car. Staff in the leasing office helped me solved it. I am so thankful to them.

                              Review Author Icon

                              JSahb88

                              Resident 2012

                              11/13/2012

                              My wife and I are currently residents in Clarendon Heights. The staff is incredibly friendly! When we moved in there were a few screens that had some holes in them and the lock in the bathroom wasn't working and they replaced it very promptly. Whenever… See More >
                                Review Author Icon

                                anonymous

                                Resident 2009 - 2012

                                11/13/2012

                                I am a current resident here at Clarendon Heights, I must say that living up here and moving up from the South the apartments are very nice, spacious and the office staff is outgoing. Whenever I have a maintenance request it is always handled within… See More >
                                  Review Author Icon

                                  anonymous

                                  Resident 2012

                                  11/5/2012

                                  This is a great community, my neighbors are friendly, the ladies in the front office are great, and the maintenance staff are prompt and friendly. They just replaced the roofs in the past month and they are making small updates to the property that… See More >
                                    Review Author Icon

                                    jfdough

                                    Resident 2011 - 2012

                                    11/4/2012

                                    I have lived at Clarendon Heights for over one year. I was impressed from the beginning with the office and maintenance staff. They are very professional and have taken all of my needs very seriously. I moved here because the location was… See More >
                                      Review Author Icon

                                      Kate0388

                                      Resident 2011 - 2012

                                      7/11/2012

                                      We really liked this place. I am surprised to see the bad reviews but maybe in recent years new staff has made things better. My boyfriend and I move blind up here from Texas. We couldn't fly up to see the apartment but the office… See More >
                                        Review Author Icon

                                        Singerofpeace

                                        Resident 2010 - 2011

                                        6/12/2012

                                        Best place I've ever rented!

                                        I am so surprised to see the negative reviews... I rented a galley one-bedroom here a year or two ago as a student at SU at the recommendation of a friend who also lived there. It was everything she said it would be and… See More >
                                          Review Author Icon

                                          anonymous

                                          Resident 2010

                                          4/21/2010

                                          if you don't want the headache don't ret here

                                          This apt complex is way more trouble then it's worth the management doesn't have a clue as to what they are doing towing cars for a flat tire, ad just mean and unsociable. They willl do anything they can just to get another dollar I… See More >
                                            Review Author Icon

                                            anonymous

                                            prospectiveVisited 2010

                                            4/5/2010

                                            No, thank you, I've seen enough!

                                            I am a single female who is a working professional. I recently visited Syracuse and it's surrounding suburbs and towns searching for an apartment. I will be relocating there for a career in downtown Syracuse. My first stop was Clarendon Heights. As I approached the… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2007 - 2010

                                              4/4/2010

                                              First Syracuse apt.

                                              All of my viewing of the apt. and preparing of rental documents were done online. The person I dealt with was professional and very helpful at all times. After moving in, I found the office staff friendly and helpful also. We chatted every month. The… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2009

                                                1/27/2009

                                                Great maintenance, awful-awful-awful management

                                                The maintenance crew works hard and does good work. The same cannot be said of the management, which is intimidating, cold, and unprofessional. My neighbors are INCREDIBLY loud, day and night (bass so loud it rattles things off of shelves, sometimes), and management's only response is,… See More >
                                                  Review Author Icon

                                                  syr_lvr

                                                  Resident 2005 - 2007

                                                  7/28/2008

                                                  The least friendliest management you can ever find. Intimidating and scary!!!

                                                  I lived in Syracuse for about 5 years and have lived in 3 different apartments. I lived in Clarendon heights for about 2 years and they were the worst management i have dealt with. They are intimidating and scary!!!(pay a visit to the office and… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • Pool
                                                    • Storage Space
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    It s Time to Come Home! Clarendon Heights We are not just apartment buildings we are a community. Minutes from downtown Syracuse and Syracuse University Spacious, updated apartments with gorgeous views surrounding the city of Syracuse Several different styles of 1 or 2 bedroom apartment floor plans Situated in a private location tucked away from the bustling city life Just minutes to the major hospitals Close to Armory Square, the OnCenter, Alliance Bank Stadium, the Carrier Dome & Destiny USA Pet Friendly (cats) Full-time maintenance with emergency service On-site Professional management 24-hour emergency maintenance
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    DLH Properties, Inc.

                                                    C
                                                    C
                                                    Communities
                                                    27

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 07/05/2018
                                                    Q: Is there an in-unit washer and dryer in every apartment or just certain ones?
                                                    Manager

                                                    07/06/2018

                                                    Clarendon Heights
                                                    A: There is a laundry room with washers and dryers in each building, but they not inside the units. Let us know if you have any other questions!
                                                    Anonymous
                                                    Asked on: 02/15/2018
                                                    Q: For people who have lived here for more than one year, does your rent increase each time you renew your lease?
                                                    Manager

                                                    02/16/2018

                                                    Clarendon Heights
                                                    A: Hello, Thank you for your inquiry. Rents tend to increase based upon the market rent in the surrounding area. There have been times where rent has not increased upon renewal. Should you have any further questions, feel free to contact us in the leasing office at your convenience. Thank you. A. Edwards

                                                    Frequently Asked

                                                    Based on 132 number of votes by renters, Clarendon Heights is currently rated 4.2 out of 5 stars.
                                                    Clarendon Heights is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Clarendon Heights is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Clarendon Heights is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Clarendon Heights is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Clarendon Heights is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Clarendon Heights is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    DLH Properties, Inc.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths

                                                    Check Availability

                                                    Clarendon Heights

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Clarendon Heights is an apartment in Syracuse in zip code 13210. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $1,300. Nearby cities include Mattydale, Baldwinsville, Jamesville, East Syracuse, and North Syracuse.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.