Review History for Kate0388

Clarendon Heights


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Kate0388

Resident 2011 - 2012

7/11/2012

We really liked this place. I am surprised to see the bad reviews but maybe in recent years new staff has made things better. My boyfriend and I move blind up here from Texas. We couldn't fly up to see the apartment but the office staff kindly sent us pictures of the model apartment, laundry facilities and even sent us measurements for random concerns we had (We wanted to know if the ceilings was tall enough for some of our bookcases and if the walls in the frontroom were long enough for our entertainment center.) Like any apartment (especially older ones) you are going to have problems. The neighbors were ocassionally noisy, rust on some of the baseboard heaters, carpet had a couple stains when we moved in and the lighting and and air quailty wasn't the finest (only one window unit in the frontroom so the bedrooms got hot and had no circulation unless windows were open and there was a breeze). However, despite these problems I think this is a great starter place or for students/people on a budget. My disposal broke on Thanksgiving and maintenance came less than an hour later to fix it! Accidently locked myself out of the apartment a few times (I'm very forgetful) and they never gave me a hard time about letting me in (there is a fee if locked out after office hours). If my boyfriend or I ever had a question or concern management always responded in a timely manner. Our lease ended in June but that month we discovered we needed to stay through July to make arrangments for our move back to Texas. Though they had already arranged for a new tenant they let us stay an extra month for only $20 more a month(the new going rate under a 12 month lease), gave the new tenant a different apartment AND said they would rent out all other vacant apartments before leasing ours in case we needed a few extra days in August too! They have been more than accommodating, and though we are pretty low key people I think these guys and gals are great! Not sure how deposit will go once we move out (there was some damage to the mini blinds from our cat) but I will comment later to say how they treat tenants as they move out.

    Review 119 out of 132

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    Clarendon Heights

    March 2024

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