Review History for anonymous

High Acres Apartments


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anonymous

Resident 2016 - 2019

4/8/2019

***PLEASE READ BEFORE SIGNING A LEASE*** I have been living here for three years now, it started off as a decent apartment but has gone downhill very fast the past year or two. I renewed my lease a year ago in August, dropped it off to the office and was told I was all set. I get a call months later saying I didn't sign my lease I told them I would be happy to sign again. Shorty after that I found a significant amount of black mold in my bedroom and contacted the office about it. It took a while for them to respond and sent a maintenance guy over just to be told "it wont kill you." Unfortunately I have a condition that makes me more susceptible to toxic exposures so I decided to move my bed into the living room and told them I am not resigning the lease until something is done about the mold but still paid my full amount of rent. Finally after having to keep calling and bugging the office they came and fixed the mold problem. Right after that I signed the lease as promised. After being told multiple times that the lease had the wrong dates they finally sent me over the new lease and I signed it again. Now Vanessa the office manager is been telling me that I owe a ridiculous $1000 a month for my one bedroom one bathroom apartment that if i'm being honest isn't worth the 800 I've been paying the past couple of years. I have been trying to contact anyone within the company to try to figure this out and nobody responds. This isn't the first time things have gotten "lost" at the office. I called multiple times last summer trying to get a response on why my dog keeps finding HEROIN NEEDLES in my parking lot only to be told "well the office manager isn't in right now but we will have her contact you when she gets back." Never heard anything back. I am just out of college trying to save up to move and buy a house and these people are trying to take advantage of me for no apparent reason. I am not the person to normally write a bad review for a business but I want to let future tenants know what they will be dealing with. I know there are not very many apartments in Syracuse but I would recommend any other apartments over these. Luckily I have many friends that are lawyers that have been advising me on what to do next. I am now counting down the days until I move out of here.

    Review 12 out of 59

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    High Acres Apartments

    June 2024

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