Nob Hill Apartments
#20,324 #7 #361

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Nob Hill Apartments

101 Lafayette Road, Syracuse, NY 13205
(96 Reviews)
$1,106 - $1,687/mo

Reviews

(95)

2.6 rating

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96 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023

11/12/2023

Save yourself the trouble

The building has been bought three times over the past year. Staff is inconsistent aside from a few faces. The facade of renovated apartments with available apartments is great! If you don't mind ROACHES crawling all over those new appliances. Building two has a serious roach problem that can never fully be resolved. The people who live here are not your friends, people smoke in the stairways leaving behind cigar butts, ash and wrappers. A strange amount of urine is easy to find almost anywhere! People are slobs here. I know someone who's vehicle was stolen right out of the parking lot and the leasing office was of no help aside from "Sorry :(". Packages are stolen on the regular here, people are covering up cameras with paper towels in order to get away with such theft. Management is more tiring than your deadbeat father when it comes to false promises. Maintenance men have entered my appointment on multiple occasions without my knowledge before and after to the point that I have security cameras all over my apartment. No comment from management even when I submitted the footage. Nothing says home like 24/7 surveillance. I cannot wait to leave this… See More>
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    anonymous

    Resident 2021 - 2022

    11/20/2022

    This place is a joke... save yourself and listen to the reviews

    This place is horrendous. The insides are disgusting, they smell, are rarely cleaned and are infested with roaches. The people who live here don't make it any better and they are overpriced. My fiancé and I moved out and we got a notification saying we owed money but was never informed... they mailed our notice to the mailbox at NobHill but took our keys? They charged us over $100 because I didn't clean the front of fridge, and only the inside... I'm not even lying. The property manager is probably the rudest person I've ever met. Her attitude is asinine and will sugarcoat to sell. The plowing situation isn't great, there are always cops there and we went through 5 roach traps (that were covered) in 6 months. The laundry situation is a joke, people will leave it for days. The trash and laundry rooms are the same and they always smell horribly. We found drugs in the dryer when we first move in and it ruined all our clothes... someone asked me if I wanted to buy drugs off them in the foyer the first month. Come to find out later.... tenants at Nob Hill is infamous for selling… See More>

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      anonymous

      Resident 2021 - 2022

      11/16/2022

      Listen to the reviews!

      So glad to be gone. In ten months, I have seen roaches, filthy laundry rooms and trash rooms, and mail being stolen. Last I checked, that's a federal offense. In the past two months, I've complained about my neighbors across the hall who allowed children to run down the hallways, smoked, played music until 1am, and slammed their doors. After the fourth time, I just stopped trying to tell anyone. Excessive noise is in violation of the lease from what I was told and from what I saw in the lease that I signed. Bugs, garbage, obnoxious neighbors. I haven't had a functioning dishwasher since I moved in last November. "Yeah I'll fix it." "You need a new one." Not my responsibility. I thought stealing other people's mail was a crime but tenants here love ripping open other people's Amazon packages when the Amazon drivers don't put them in the parcel pending machine even though they're supposed to. Sketchy people. Broken glass. Stolen mail. Disgusting laundry rooms. Listen to the reviews. Not worth it. I tried to break my lease (which hasn't been hard in others places I've lived in) and they asked for $2000 which is insane. This is… See More>
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        anonymous

        Resident 2019 - 2022

        11/3/2022

        DO NOT MOVE HERE

        My first year of living at this apartment complex was okay. They’re newly renovated apartments, and look nice inside. It has gotten so much worse over the year, to the point where I’ve cried so many times. Management is horrible! The building’s barely get cleaned. Washing machines are out of order for months. Residents are getting charged for the smallest things. Cameras that over look the parking lot are not in service ( but according to the management they are) My parked car got hit on the parking lot to the point where they completely moved my car, out of the parking space. I asked to see footage, I never got it. I ended up paying for the damage myself. My car also got broken into, never received footage for that either. Nor did the cops. They’re raising the price of the lease every year to an extreme amount, and now are adding $60 for cable to the rent, that’s not optional. This place is so pathetic. Do not move here!!!!!!

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          anonymous

          Resident 2022

          9/9/2022

          Cockroaches EVERYWHERE, PLEASE STAY AWAY FROM THIS PLACE

          The worst 5 months of my life. I am so glad to be moving out. Read the other negative reviews. There are cockroaches everywhere. EVERYWHERE. Where you store your food, in the living room, bathroom, even the bedroom. When you make a complaint, you are just told to empty everything so pest control can “treat” the unit. It is a long process to remove all your belongings and to place them back…yet the cockroaches are still present after the treatment. You are told “it’s normal to see increased activity following the treatment,” but believe me, there is no decrease in activity. Days, weeks later, it is the same. It is futile, these buildings are infested with bugs/roaches. I have had pest control make their rounds 3x throughout my 5 months here and I have learned that it is a wasted effort. You do not want to be in the position I was where I come home from work to see bugs/roaches all over my silverware, in the dishwasher, or in the fridge. It came to the point where I did not even want to cook or eat in my apartment. Despite this, you will still be forced to pay 2… See More>
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          William_T735

          Resident 2020

          8/26/2022

          Mr.Regret

          Syracuse, New York. A little ------ town full of little ------ clowns. You will live with them here, roaches too. Over Priced, unless you are on section 8, the price don't matter because you don't pay anything anyway. AVOID building 3 AT ALL COSTS!

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            anonymous

            Resident 2020 - 2022

            5/10/2022

            DO. NOT. MOVE. HERE.

            I moved in during the pandemic because I had to for work and I cannot stress enough how absolutely atrocious it has been to live here. I could go on for literal hours about how awful living in this apartment complex was. DO NOT DO IT. For the entire first year I lived here, the office staff could not get the computer to operate properly and reflect that I paid rent on time and this resulted in threatening calls from the office as well as notes slid under the door threatening eviction. Every. Single. Month. Any time I would call to resolve this issue, it would take 4-5 calls to reach any staff member and when they answered, they were rude and accusatory until they realized the mistake was on their end. After months of getting frustrated, the staff was combative on the phone and hung up on me multiple times. It happened for 12 months straight with no resolution. If you do move in, keep documentation of everything you do because they will do everything in their power to pull one over on you. As for the rest of the property, absolutely repulsive. That is not even a strong… See More>
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              anonymous

              Resident 2007 - 2022

              4/20/2022

              Amazing staff

              Annam was patient and kind. I'm slow. She was so helpful. She has also helped me in the past. I can be difficult - even over what should be simple. And she never acts put out. Her manner saves the day. Many thanks.

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                Yarelis_V

                Resident 2020 - 2022

                3/10/2022

                Management is GREEDY! They raised rent over 100 dollars with no prior warning, previously paid 975. Gave me a 1,075 rate to then later state my rent was 1,094. Maintenance never comes around to fix your issues, the building front door intercom is constantly broken and your packages will get stolen with no intervention from Managment. WORST apartment complex in Syracuse. Try Hidden Valley! or Clarendon heights!

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                  Happy_L288

                  Resident 2019 - 2022

                  3/8/2022

                  The carrier put my package in wrong box, but they showed the picture my package was delivered, so it’s hard to argue that I didn’t receive my package. I went to Nobhill office, ANNAM offer to help, it’s pretty cold in March, but ANNAM just walk to my apartment opened all the locks one by one to help me find my package, I really touched and appreciate about that, it saved me a lot trouble. ANNAM is one of the best employee of nobhill office I ever know. whoever is her boss, should give her a promotion lol ??

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                    Whatdoyouwant8

                    Resident 2021 - 2022

                    1/25/2022

                    One of the worst experiences of my life. You can pay your rent but they will never have a record of it so keep your receipts. They lie on the application about fees that are apparently not included in your total rent. The office people are rude and don’t know what they are talking about most of the time. The buildings carpets also smell awful and the laundry washing and dryer machines are absolutely disgusting. But good luck though. Lol. Such a joke for overpriced rent.

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                      anonymous

                      prospectiveVisited 2021

                      12/12/2021

                      very pleased with the community and the apartments. the staff is very pleasant. Annam has been a great help , very professional and friendly. over all very pleased with the environment all around. 10/10

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                        Gregory400

                        Resident 2020 - 2021

                        12/1/2021

                        Anderson one of the maintenance guy came as soon as I called. Every time I have a problem he take care of it asap. Thank you, Mr.Anderson. We appreciate it you at Nob hill. Hopefully I won’t call you again this week lol

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                          anonymous

                          Resident 2020 - 2021

                          11/24/2021

                          When I first viewed Nob Hill I fell in love with the newly renovated apartments. As months rent by I realized this apartment building has many faults. The building became highly disgusting. Elevators smells like piss, Hallways smelled of trash due to the trash shoots not being cleaned, stairways not being cleaned for months ( I know this because a black banana peel sat on the steps for over a month, a muffin over 2 months and fish bones for a month). I thought maybe the reasoning why these buildings have roaches is because of the tenants that move in but no. The maintenance and lack of upkeep from the staff is the reason why.. Let me not forget maintenance will walk into your apartment without notice even when you put a maintenance request in stating that they do not have permission to enter into the home. There have been times where I’ve walked out the shower and seen someone fixing something in my kitchen. Overall I would not recommend this apartment complex!

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                            anonymous

                            Resident 2019 - 2021

                            11/18/2021

                            I love the outdoor environment but the actual apartments are infested in the inside with all type of insects including rats. This is not healthy at all. Disregarding all these issues, the management has increased their rents for current residents

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                              anonymous

                              Resident 2020 - 2021

                              11/16/2021

                              Nice apartments however infested with roaches. An exterminator comes every Wednesday if requested but the service is not effective. Maintenance staff is forever changing. Section 8 is now excepted & just anyone can move in. Laundry room filthy. Elevator is always down.

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                                anonymous

                                Resident 2019 - 2021

                                11/10/2021

                                I like a place, but don’t like it the management. It’s poor their communication, I can’t use my locker room because is full. I write many times for many reason and they no answer. They put fees when they don’t have evidence necessary to do it. I want to move soon. I very disappointed with the administration, when we have the last administration was better she answer me because I called the main office in Buffalo and she upset because I did and no resolve my problem said: That I’m a liar because she trust in her team. A twice times no sent the letter and she said it’s my fault and no the administration. And she put me a garage fees twice in October month, when I paid every month for one… I’m no had any problem before with the letters and the administration visit my apt. The discrimination start with an injustice.

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                                  anonymous

                                  Resident 2020 - 2021

                                  10/19/2021

                                  I like the environment and the people are great and one of the staff really stood out her name is Annam and she was so nice made great conversation and helped me solve two problems I was having with elegance she’s a great employee!

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                                    BillionaireB

                                    Resident 2008 - 2021

                                    8/9/2021

                                    Nob hill use to be a very nice place to live. But since they build the new apartments on Brighton and Thurber there quality of tenants has vanished.. You have ppl smoking weed and drinking beers at the pool now…Disgusting.

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                                      Nanandbai!

                                      prospectiveVisited 2021

                                      7/15/2021

                                      Both girls, Ashley and another girl were very sweet very professional and helpful. Ashley actually showed me around and gave me some great information. I will be applying. Thank you so much for an enjoyable tour! You both deserve a raise LOL.

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                                        Kiki12345678

                                        Resident 2020 - 2021

                                        6/20/2021

                                        People depend on honest reviews from current & former residents when in search for a place to live. Safe, clean, peaceful living is a must. Thus I would not recommend the Nob Hill Apartments to anyone. Because the hallways and laundry rooms are filthy and smell like garbage or cigarette smoke. No options for internet provider - only Spectrum. Connection with Verizon and T-mobile cell providers (I don’t have other providers) is horrible, almost no connection anywhere on the territory of the complex - which is very frustrating. Also, bad plowing in winter. Luckily, I have four-wheel drive, and I can climb into a snowdrift.

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                                          anonymous

                                          prospectiveVisited 2021

                                          6/13/2021

                                          The girl at the front desk is extremely helpful and nice. She made sure all my issues were taken care of. Nob hill Staff makes you feel at ease. I really liked it here. If you have issues go to the front desk in person and the receptionist will take care of any issues professionally and with no attitude.

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                                            anonymous

                                            Resident 2020 - 2021

                                            5/13/2021

                                            I was treated very rudely because of the color of my skin. I was lied to about what apartments were available to me. I had 1 picked out and I was told that my application was submitted later than the white woman that got it. If your smart, don’t even go there. They say they have fair housing policies but it is fair if you are of the same color. I was given a really horrific apartment that was filthy and in need of major repair. There are rats everywhere and several apartments have bedbugs.

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                                              Gordonjohngorgor

                                              prospectiveVisited 2021

                                              4/27/2021

                                              I just wanted to reach out and say how amazing the new receptionist is!!!! She is so understanding and actually cares!! She made me feel comfortable and put me at ease. She has a unique way about her that makes it easy to communicate and she makes you really feel like she cares and handles problems accordingly. Very professional, very intelligent, very amazing. Please let her know her worth. Nob hill is on another standard when she's on the Frontline. Her aura makes you feel at ease and she will make sure your problems are solved and you will leave with a smile on your face. The leasing office was also helpful.

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                                                anonymous

                                                prospectiveVisited 2021

                                                3/3/2021

                                                My friend lives here so I was interested in leasing as well. I had an appointment for a tour, got there and everything was fine up until the we got to the elevators, they were disgusting and smelled like dogs and urine which was an instant turn off for me. I toured with Eliza and she was horrible and not at all knowledgeable about her job or the questions I was asking. Her attitude was very condescending towards me and she’s the main factor in which I decided against leasing here.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bed, 1 Bath

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2 Beds, 1 Bath

                                                  See Floor Plan Details

                                                  2 Beds, 1.5 Baths

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  F
                                                  F

                                                  Renter Ratings

                                                  D

                                                  Review Ratings

                                                  Noise

                                                  2.0

                                                  Grounds

                                                  1.0

                                                  Safety

                                                  1.0

                                                  Office Staff

                                                  1.0

                                                  Maintenance

                                                  1.0

                                                  Neighborhood

                                                  2.0

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  F

                                                  Number of reviews in the past 365 days

                                                  1

                                                  Manager’s Review Engagement

                                                  F

                                                  Percentage of reviews responded to

                                                  0.00%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  N/A

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Connections in Unit
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: Required. Rent: Required
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: How easy is it to find guest parking?

                                                  Frequently Asked

                                                  Based on 96 number of votes by renters, Nob Hill Apartments is currently rated 2.6 out of 5 stars.
                                                  Nob Hill Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Nob Hill Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Nob Hill Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Nob Hill Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Nob Hill Apartments is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Nob Hill Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  Restrictions: Breed restrictions apply.
                                                  Cats Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 2 Baths

                                                  Check Availability

                                                  Nob Hill Apartments

                                                  July 2024

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                                                  Nob Hill Apartments is an apartment in Syracuse in zip code 13205. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,687. Nearby cities include Mattydale, Baldwinsville, Jamesville, East Syracuse, and North Syracuse.

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