prospective • Visited 2014
I was desperate for an apartment because I was moving to the area from out of town and really just needed a place to live. So even after reading the review, I looked at an apartment. The apartment was decent enough, nothing fancy, but I was desperate. It did have a lot of closet space which was a plus. I looked at the apartment with Joe and he was very nice at the time. I had to go out of town for a week, but told them I would fax my application in, and he said that was fine and to call him a few days later. I called 4 times, 2 of the times no one answered and the other 2 times it was busy, so I continued to call through out the week with the same result. I eventually got ahold of someone who was not joe and they told me he would call me back. At that time, I told them I only had a week until I needed to move and I still needed to fax my application. The lady on the phone told me she would do her best to help me, and I told her I had been trying to call for over a week. 2 days later, Joe called me back and left one of the most unprofessional voicemails I have ever received. He said "if you have a problem with me, talk to me and no one else". Never once had I indicated to the woman I had a problem with him nor was I rude to her. This place is a joke, luckily I found an amazing apartment, that had a lease emailed to me within 24 hours. Good luck with your terrible customer service skills, I'm sure it gets you the best of clientele.