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The Gramercy

2 Canfield Avenue, White Plains, NY 10601
(138 Reviews)
$2,417 - $3,848/mo

Reviews

(137)

3.6 rating

See Details

138 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022 - 2024

6/20/2024

Previous owners were way better

When I first came to White Plains with my sister in 2022 the property was called WIndsor at the Gramercy, and it was a pretty clear winner in our apartment search, but around half a year later the property was bought out by Bozzuto and there has been a dramatic difference. I'll start with the pros of the new management: there has been less exterior work done during the day, and trash rooms have been cleaned much more frequently than under previous management. Since the change in management, there has been a noticeable increase in frequency of elevators going out of service (we only have three and they can stay out of service for a long time), fire alarm triggers, issues with the garage door and lose of hot water, or water in general. Early on it seemed like the entire staff changed over as well, with the exception of one familiar face on the maintenance staff who recently left as well, and many of the concierges seem fairly miserable. They used to all recognize me and my sister by name and by apartment. By the time I left a year and a half later there was only a couple… See More>
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    elvissosahra@gmail.com

    Resident 2013 - 2023

    6/15/2024

    Predatory management / No dignity for tenants

    Predatory tactics to get you in an apartment. Once you are in they will jack up the rent over 20% and also sneak in surprise hidden fees like having the tenants pay for the heating and air conditioner for the entire building hallways and common areas. The people that work in the building are all miserable and are constantly quitting. Bozzuto (is this new management for the building as of 2 years ago) has 1 out 5 stars on Better Business Bureau: Furthermore, there are about 8 HUGE heating and air conditioner units on top of the building and the HVAC vents go down into the basement. When these HVAC machines kick on they shake the walls and structure of building and is a nuisance especially to the upper floors of the building. The HVAC machines on the roof are so loud at night especially and the noise pollution is horrible. There is dog poop and pee everywhere. The dogs literally piss anywhere they want in the building. The fire alarms go off all the time at random hours and the beeping is so loud you will lose hearing trying to escape the building. The fire alarms stay on until… See More>
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      Fran_K343

      Resident 2009 - 2023

      11/17/2023

      The Gramercy will always remain the #1 place to live in White Plains

      I have lived at the Gramercy for a number of years. It’s a beautiful setting and you have the feeling of a city and suburb. Whenever an issue arises the maintenance team is on it immediately! Kudos to the cleaning staff who work diligently everyday to keep the building spotless. The concierge team led by Ty is exceptional. The management staff of Shanna, Wendy and Wynter are by far the top professionals in their field ! I recommend this residence for any one who wants to rent and feel as they are in their forever home!

        Review Author Icon

        Mo_Be

        Resident 2022 - 2023

        8/31/2023

        Exceeding Expectations: Shaina, Wynter, Wendy, and Maintenance Team

        As a loyal resident who had been with Windsor property management for over six years, I initially signed a lease with them at The Gramercy. However, when Bozzuto took over shortly after I moved in, I wasn't sure what to expect. Hearing about Bozzuto's reputation as an award-winning property management company set the bar high for the new staff. Let me tell you, from the maintenance team to Shaina, Wynter, and Wendy, they far exceeded those expectations. Their efforts to accommodate the diverse community at The Gramercy, which includes a group of slightly older tenants and those under assisted living, have been remarkable. Bozzuto staff faced a challenging task, as these tenants were accustomed to things operating a certain way. Despite some unfortunate interactions where tenants displayed rudeness and unreasonableness, the staff remained consistently professional. As someone raised with values of respect and responsibility in Texas, these experiences were disheartening. I sincerely hope that Bozzuto continues to support this exceptional team, expediting requests to facilitate renovations throughout the building. Providing upgraded amenities within units and throughout the complex would help The Gramercy compete with newly constructed apartments and condos in White Plains. I have immense respect for this staff and… See More>
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          anonymous

          Resident 2022 - 2023

          8/9/2023

          Not worth the money

          We have lived here for a year and in that year, the garage door was broken and open, fire alarms went off for over 3 hours multiple times, leaks in the apartment were ignored, and packages were lost multiple times. Maintenance is great but they’re charging obscene amounts and making residents eat the cost of the necessary renovations. I really would not recommend this place. We pay $175 for parking and on the two separate instances where people parked in our spot, they did nothing to get them moved. When we were told by the building manager that she wanted to talk with us about our complaints around the time of lease renewal, she completely ghosted us, claimed our emails went to her spam, and never responded.

            Review Author Icon

            DRasmussen2

            Resident 2018 - 2022

            5/24/2022

            Loud, structure rattling HVAC / Thermal Units on roof cause nuisance

            See picture attached. There are about 7 huge, loud, structure rattling HVAC units on the roof of the building that cause the top floors of the building to not only vibrate and buzz, but they are also extremely loud - especially at night. This is probably not a nuisance on the lower floors, but buyer/renter beware when acquiring 6,7,and 8th floor apartments. It sounded like a helicopter is hovering above the building at all times, especially at night when residents are trying to sleep. Why in the world would a building that claims to be a luxury building be so fundamentally flawed? We vacated April 2022 and this was the major reason why. Would discuss questionable lease renewal increases, but the aforementioned nuisance was more pertinent. The air vents in the hallway and apartment sounded like someone was running a chainsaw. Ridiculous.

              Manager

              5/28/2022

              The Gramercy
              Thank you for sharing your experience with us. We strive to provide the ideal living environment and are sorry to read your comments. Our team apologizes for any inconvenience during your time with us. We have inspected the units to ensure they are functioning correctly. If there is anything else you would like to share, we encourage you to reach out to us directly at gramercy@windsorcommunities.com. We wish you nothing but the best in your new home.
              Review Author Icon

              chanfinck

              Resident 2020 - 2022

              4/14/2022

              Loud, crackling, nuisance HVAC

              When you go visit the building just look up and you will these huge machines on top of the roof. Huge machines were loud, annoying hvac systems. HVAC systems are loud in apartment and shaky. Make vents and walls shake. Lived here for 2 years and no matter how nice the pool was, we still didn’t renew for a 3rd. My old neighbors still tell this is an issue. Not good for people that are mentally challenged.

                Manager

                4/21/2022

                The Gramercy
                Thank you for sharing your observations with us. We want to apologize if your time with us was not ideal and appreciate your feedback. If you wish to discuss your comments in further detail, we encourage you to contact us directly at gramercy@windsorcommunities.com. We hope nothing but the best for you in your new home.
                Review Author Icon

                Apartmenthuntingny

                prospectiveVisited 2022

                3/4/2022

                I was ready to sign but the leasing agent was short and rude without being helpful or wanting to get my questions answered. Completely leaving a bad taste in my mouth. I left from wanting to sign to wishing I hadn't wasted my time.

                  Manager

                  3/10/2022

                  The Gramercy
                  Thank you for taking the time to provide a review of your experience. Our team takes great pride in delivering exceptional customer service to everyone we encounter, and we apologize if interactions with our team were anything less than excellent. We want the opportunity to speak with you directly and ask that you please get in touch with us at gramercy@windsorcommunities.com to discuss your feedback in further detail. We appreciate your time and look forward to speaking with you soon.
                  Review Author Icon

                  Resident 712276

                  Verified Resident 2012 - 2019

                  11/1/2019

                  Ive lived here almost 8 years. For the most part my experience has been very positive. The cleaning staff are very good. Problems get fixed quickly. The building is basically quiet. The reception desk has always had very very competent and helpful people. A few problems took a little longer to fix but they were eventually taken care of.

                    Manager

                    11/21/2019

                    The Gramercy
                    Hello and thank you for the 5-star rating of Windsor at Gramercy! We appreciate your loyalty and are pleased to know how positive your experience has been. It is our pleasure to provide a peaceful, convenient, and hassle-free place for our residents to call home. If there's anything you ever need, please let us know.
                    Review Author Icon

                    Resident 708513

                    Verified Resident 2018 - 2019

                    10/21/2019

                    Apartment complex is clean and in a quiet location even though it is steps away from downtown White Plains. Management and maintenance team very friendly and responsive. Concierge service is the best I have experienced. There is always a person there to help you.

                      Manager

                      10/25/2019

                      The Gramercy
                      Thank you for the excellent review of Windsor at Gramercy! It is our pleasure to provide friendly and outstanding service to our residents. If there is anything you ever need, please let us know.
                      Review Author Icon

                      Resident 694379

                      Verified Resident 2019

                      9/13/2019

                      Mostly disappointed by the pool hours--don't count on it if you are a working professional. Office staff and maintenance team are very professional and friendly. Nice high ceilings. Banning smoking next to a barbecue is mean-spirited, particularly if no one is around in the courtyard.

                        Manager

                        9/19/2019

                        The Gramercy
                        Thank you for your review of our community. We are pleased to know that you find our team to be hospitable and helpful. We appreciate the feedback regarding the pool and the barbecue area and will certainly take your observations into consideration. Please feel free to reach out to us to discuss your thoughts further at gramercy@windsorcommunities.com. We look forward to hearing from you.
                        Review Author Icon

                        Resident 693360

                        Verified Resident 2019

                        9/11/2019

                        I was looking for a personal feel in White Plains as I did not want to be in the middle of all the malls and offices. It is within walk distance to some malls and grocery store and there is a park just across the street as well as some open field space. The apartments as current and have nice finishes in them and the staff is extremely responsive to any issues you might find.

                          Manager

                          9/14/2019

                          The Gramercy
                          Hello and thank you so much for your five-star review of Windsor at the Gramercy! We are delighted to know that our proximity to daily conveniences fits your lifestyle needs perfectly. Thank you, too, for recognizing our team for their exceptional service. If there is anything we can assist you with, please don't hesitate to reach out to our team.
                          Review Author Icon

                          Resident 687514

                          Verified Resident 2012 - 2019

                          8/30/2019

                          The experience was poor. For the reasons previously stated and all reasons included in this survey. There are too many issues to deal with. Regardless of my comments, nothing will change. There has been a steady decline in my approximately seven years living at the building.

                            Manager

                            9/4/2019

                            The Gramercy
                            Thank you for your review. We value your feedback as a long-term resident of our community. To provide an exceptional experience to all of our residents, we listen to all concerns with an open mind and act upon the feedback received. We invite you to please email us at gramercy@windsorcommunities.com, so we can have a productive discussion and identify areas that need our immediate attention. We look forward to restoring your confidence in our community!Best,FarrahProperty Manager
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                            Resident 687133

                            Verified Resident 2017 - 2019

                            8/29/2019

                            Its a very safe place.. The maintenance department is helpful in quickly arranging for a person to come and fix what is needed. The property is also well maintained and beautiful.. The grocery stores, gas station, coffee shop are walking distance from the building.. I hope to live here for years to come..

                              Manager

                              8/31/2019

                              The Gramercy
                              Thank you for your wonderful review of Windsor at the Gramercy! We pride ourselves on offering a prompt and efficient maintenance service and are so glad that you appreciate that about our community. Our convenient location adds to the comfort of living here. If there is anything we can assist you with, please stop by the office or give us a call.
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                              Resident 684199

                              Verified Resident 2008 - 2019

                              8/22/2019

                              A baseline for mid-high level apartment. Critical aspects are good (maintenance, doorman, parking space). Other aspects are lacking - parking garage is in rough shape (rust leaks), they relentlessly raise rent, apartments are aging. Good enough that its not worth dealing with a move, but would recommend newer options in the area for the premium.

                                Manager

                                8/27/2019

                                The Gramercy
                                Thank you so much your review of our community. It is our goal to provide an affordable, peaceful, and convenient place for our residents to call home. We appreciate the compliments of our maintenance team and doorman as well as your feedback about the parking garage and other aspects of the community. As a current resident, I'm sure you have noticed all of the steps that are being taken to rectify the garage leaks, starting with the waterproofing project that is currently underway. Many pieces of communication have been sent out regarding this project via our resident communication portal. Please contact us immediately if you need to update your email address as we want to be sure that you are receiving all notifications from us. As always, if there is anything else you'd like to address, we invite you to contact us at gramercy@windsorcommunities.com. We are grateful for your time and are happy to have you as one of our long-standing residents!
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                                Resident 657985

                                Verified Resident 2019

                                6/28/2019

                                Very quiet which is nice, Farrah is an incredible property manager, always considerate and goes the extra mile for people living here. Great location, clean building, helpful doorman, easy move in, low deposit, flexible leases

                                  Manager

                                  7/13/2019

                                  The Gramercy
                                  Thank you so much for the 5-star review of Windsor at Gramercy. We are proud to offer a convenient and well-maintained community for our residents to call home. We greatly appreciate your kind words about Farrah and are fortunate to have her on our team. We will make sure to share your positive feedback with her. Thank you so much for making a home with us!
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                                  Resident 647383

                                  Verified Resident 2019

                                  10/24/2019

                                  This apartment affords privacy and comfortable apartment living and great amenities. Location is good, too. Staff members are attentive and courteous. Great view from windows. So far so good. Lake St shops are added pluses.

                                    Manager

                                    6/5/2019

                                    The Gramercy
                                    We're delighted to receive your fantastic review! Our teams work hard to provide an environment that caters to all ages, young and old alike. If there's anything you ever need, we're just a phone call away. Thanks so much!
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                                    anonymous

                                    Resident 2018 - 2019

                                    5/8/2019

                                    Living at this community, I have found it to be the most peaceful and luxurious time of my life yet. If you want comfort security and a peace of mind, this is the place for you! During my one year here, I can honestly say that this place is always kept clean, Maintenance responds quickly and is enthusiastic about getting the job done if anything needs to be fixed. Thanks to Willy, Danny, Juan, Raul, Cynthia and all of the maintenance crew for making this a great place to live. The gym is my favorite place of all-so convienently located on the first floor-meaning you NEVER have to leave the building to work out! The online portal/system makes it super easy to pay rent, communicate with the community, put in maintenance requests, etc. All of the concierge, Alvaro and Cassandra are so kind, and work really hard to please the residents and are accommodating-even when under pressure has never been rude. I apreciare this. They really do go above and beyond In the leasing office, they must've hired the best quality people they could find. I say this because everyone there is always so friendly-yet accommodating and takes your comfort… See More>
                                      Manager

                                      5/10/2019

                                      The Gramercy
                                      Dear Valued Resident,We are thrilled to hear that your experience with us was a great one! Thank you so much for the positive review. We hope that your recent move went well and are looking forward to you coming back to visit in the near future!Best regards,Gramercy Management Team
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                                      Resident 627907

                                      Verified Resident 2019

                                      4/16/2019

                                      please upgrade the apartments to wooden floor, and provide microwaves for kitchen. The kitchen appliances are very old and doesnt go with the apartment overall aspects. the closet space is very limited. If you can improve the walk-in closet space in the bedroom would be very nice

                                        Manager

                                        4/18/2019

                                        The Gramercy
                                        Dear Valued Resident,Thank you for taking the time to write us a review! Your opinion matters to us. Based on prior resident feedback on some of these same items, our property now offers a variety of different unit upgrades that range from stainless steel appliances and wood floors as well as upgraded counters and cabinets. We would be happy to show you what some of these units look like, and if you are interested in transferring to a unit that has some of these upgrades, we can certainly discuss the process. As far as improving the bedroom closet space, that is something we will not be able to do. Many of our apartment homes have closets large enough to fit an armoire though! Please call us or stop by the office when you can. We would love to show you some of our renovated units!Best,Gramercy Management Team
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                                        Resident 621453

                                        Verified Resident 2018 - 2019

                                        3/30/2019

                                        - Clean and nice area to live in - Rent is pricey, but comes with a good amount of amenities - Would like to see cameras or more safety precautions made to the parking garage - Front desk needs to be more questioning with residents that do not have key access

                                          Manager

                                          4/3/2019

                                          The Gramercy
                                          Dear Valued Resident, Thank you for taking the time to write this review. As a management company, we do take pride in ensuring that our community is well maintained and has a variety of amenities for residents of all ages to enjoy. Our rents may not be the cheapest in the area, but we are certainly not the highest. And factored into our pricing is the value of living in a professionally managed community - having peace of mind in knowing that the maintenance staff lives in the building and responds to after hour emergencies within 15 minutes; 24-hour concierge service; and having a customer-focused management team that is available 7 days per week. Our residents enjoy all of these services in addition to the amenities, resident functions we host, and a well-maintained apartment home and community. With regards to your concerns regarding the parking garage, there are cameras located at each access point of the garage. There are plans to redesign the garage at some point in the future, which will include more signage and speed deterrents. As far as the front desk staff is concerned, we do have practices in place that require that they call up to each resident to announce visitors, deliveries, etc. If that is not happening, please do immediately let us know here in the office so that we can address the issue sooner rather than later. Again, thank you for your comments and being a valued resident! Best, Gramercy Management Team
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                                          Resident 617507

                                          Verified Resident 2019

                                          4/25/2019

                                          Peaceful friendly living community. The staff is friendly and most helpful. I love the amenities, the office staff, and custodial staff. The pool and gym are great! I enjoy the building socials and the daily hot chocolate.

                                            Manager

                                            4/3/2019

                                            The Gramercy
                                            Dear Valued Resident, Thank you so much for taking the time to write us a review. We are pleased that you are happy with management, your apartment home, amenities, location, and your neighbors. This means so much to us and we are happy to serve you! Best, Gramercy Management Team
                                            Review Author Icon

                                            Resident 607775

                                            Verified Resident 2018

                                            2/24/2019

                                            The building is as mixed as the leasing staff claimed it was . We were never informed about the population of special needs residents that live here. Some of which do not seem stable and have scared residents. The selling point of the pool should be maintained well enough to keep it as a selling point. He cabanas are always soaking wet and dirty , not enough chairs. The outdoor furniture is always left in the rain and dirty as well . The parking garage is a disaster. Often Ill buy a guest parking spot and there will be someone already parked in that spot . Using the fob to open the garage door is the most inconvenient thing considering most people keep the fob on the Keys that are currently in their cars ignition. I have to put my car in park , turn it off open the garage door and then start my car again to pull in . Not an efficient way to get in to the garage. Nothing appealing about the gym compared to other buildings around this area. The kitchen floors are garbage and the counters are so cheap . I know I dont have… See More>
                                              Manager

                                              2/25/2019

                                              The Gramercy
                                              Dear Valued Resident, While we understand your concerns, some things are out of our control. For example, it isn't feasible to bring in outdoor furniture each time it rains, which is the reason they are wet. Last summer, we happened to have more rainy days than we had sunny days. We do understand that it may not be the most convenient if the cabana or couch cushions are still wet after it stops raining, but we unfortunately don't have any control over the weather. As far as the appearance of some of the pool/courtyard furniture, management did agree as of this past pool season that some of the items have maxed their lifespan. There are plans to replace these items with new ones for this upcoming pool season. Regarding your access fob and entering the garage, some residents keep their car keys on a separate key chain to avoid having to turn their cars off when entering the garage. As far as visitor parking, please do email management when you encounter such issues as this should not be happening. We will be sure to address this concern with the front desk staff, so thank you for bringing this to our attention. We do have a good mix of apartment homes with original finishes and some units that were renovated. Classic style apartment homes like yours are generally priced lower than one that is renovated. As far as the difference in pricing, there are many factors that go into the pricing of each apartment home, whether renovated are not, such as the view of the apartment, location, and the type of renovations in each, as not all renovated units are exactly the same. Please keep in mind that as market prices fluctuate, that plays a role in how our units are priced at a particular moment in time. I know that you have a few other concerns as well. As space is limited here, we would love the opportunity to discuss them with you. Please call the office when you have a chance or stop by. We look forward to hearing from you! Gramercy Management Team
                                              Review Author Icon

                                              Resident 597643

                                              Verified Resident 2018

                                              1/28/2019

                                              Minus 3pts for the random masked power ranger. Left me feeling a little unsafe. The door in P1 is extremely difficult to open, causing it to be frustrating to come back home. Otherwise this apartment complex is comfortable.

                                                Manager

                                                2/4/2019

                                                The Gramercy
                                                Dear Valued Resident, Thank you for taking the time to write a review. We understand that the power ranger situation was a bit unnerving, and as a result, management addressed the issue immediately and was able to identify the resident who wore the costume in less than 24-hours. Thank you to residents like yourself who bring concerns to our attention so that we can address them right away. Thank you as well for bringing up the issue with the P1 garage door. We will definitely take care of this. I'm glad that your experience otherwise has been a comfortable one and we will continue to ensure that the duration of your residency is an enjoyable one. Thank you for being a valued resident! Best regards, Property Manager
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                                                Resident 597190

                                                Verified Resident 2015 - 2018

                                                1/26/2019

                                                The Gramercy is a nice place to live with a family. They offer decent amenities for all occasions. It is children friendly environment and the staff is kind and courteous. If you are looking for a quiet and tranquil residence, I highly recommend the Gramercy.

                                                  Manager

                                                  2/4/2019

                                                  The Gramercy
                                                  Dear Valued Resident, Thank you for taking the time to write us a review. We are so pleased to hear that you are happy with the community and we'll continue to ensure that your residency remains an enjoyable one! Best, Property Manager
                                                  Review Author Icon

                                                  Resident 586472

                                                  Verified Resident 2018 - 2019

                                                  7/31/2019

                                                  Very clean and convenient living space. Everything I need is readily available with super professional staff members. The maintenance team is always helpful and does a great job. I am very happy to have chosen this location.

                                                    Manager

                                                    1/2/2019

                                                    The Gramercy
                                                    Dear Valued Resident, Happy new year! Thank you for taking the time for writing us a review! We are pleased to know that you are are happy with the community and services provided. And we are most certainly looking forward to serving you for years to come! Kind regards, Gramercy Management Team

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed/1 Bath-Sutton

                                                    1 Bed, 1 Bath | 728 sq. ft.

                                                    $2,661 - $2,831

                                                    10 Available Units

                                                    See Floor Plan Details

                                                    1 Bed/1 Bath-Savoy

                                                    1 Bed, 1 Bath | 710 - 733 sq. ft.

                                                    $2,417 - $2,632

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bed/2 Bath-Dorchester

                                                    2 Beds, 2 Baths | 972 sq. ft.

                                                    $3,523 - $3,568

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    B

                                                    Review Ratings

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    3.4

                                                    Office Staff

                                                    2.8

                                                    Maintenance

                                                    3.8

                                                    Neighborhood

                                                    4.2

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B-

                                                    Number of reviews in the past 365 days

                                                    5

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $50. Size: Large,Medium,Small,Tiny. Pet Limit: 2. Comments: One time Fee; $600 - 1 dog; $900 - 2 Dogs
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                                                    • Dogs Allowed
                                                      Fee: $600. Rent: $75. Size: Huge,Large,Medium,Small,Tiny. Restrictions: No Doberman or Pitbull's . Pet Limit: 2. Comments: One time Fee; $600 - 1 dog; $900 - 2 Dogs
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                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Bike Storage
                                                    • Bilingual
                                                    • Clubhouse
                                                    • Concierge
                                                    • Elevator
                                                    • Fitness Center
                                                    • Media Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    • Recycling Program
                                                    • Smoke Free
                                                    • Storage Space
                                                    • Wi-Fi Access
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                                                    Leasing

                                                    Boasting eight floors of contemporary homes exquisitely designed with walk-in closets, gourmet kitchens, breakfast bars, high ceilings, and private terraces; The Gramercy emanates full sophistication and style. It's all here -- from the posh resident lounge and media room to the gorgeous secluded outdoor pool area with terrace, this community is unmatched. Be where all the action is in prestigious White Plains, NY.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday: 09:00 AM - 06:00 PM
                                                    • Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 10/18/2020
                                                    Q: How is the heat here in the winter, is it radiator heat? How are the window insulations during the winter?
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?
                                                    Manager

                                                    03/26/2018

                                                    The Gramercy
                                                    A: Hello, Here at The Gramercy, guest parking is offered at a daily rate of $10. This makes it very convenient for your overnight guests to have a reserved spot in our controlled access parking garage. The resident must make arrangements with the front desk staff for the guest parking space.
                                                    Anonymous
                                                    Answered on: 03/26/2018
                                                    A: There's a charge for it and your guest gets an assigned spot on level 3- Please be aware there's no cell service down there and someone may be parked there so you have to go all the way upstairs to contact management or concierge.
                                                    Anonymous
                                                    Answered on: 03/26/2018
                                                    A: It's $10 per day and you get an assigned spot all the way down on level 3...some spots are good , others are super tight- also be aware that there's no cell recept down there and if you go all the way down, and someone is in the spot, you can't call managment

                                                    Frequently Asked

                                                    Based on 138 number of votes by renters, The Gramercy is currently rated 3.6 out of 5 stars.
                                                    The Gramercy is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    The Gramercy is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    The Gramercy is rated 3.6/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Gramercy is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    The Gramercy is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Gramercy is rated 2.8/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $50
                                                    Size: Large,Medium,Small,Tiny
                                                    Pet Limit: 2
                                                    Comments: One time Fee; $600 - 1 dog; $900 - 2 Dogs
                                                    Dogs Allowed
                                                    Fee: $600
                                                    Rent: $75
                                                    Size: Huge,Large,Medium,Small,Tiny
                                                    Restrictions: No Doberman or Pitbull's
                                                    Pet Limit: 2
                                                    Comments: One time Fee; $600 - 1 dog; $900 - 2 Dogs
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    The Gramercy

                                                    July 2024

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                                                    The Gramercy is a 710 - 1,152 sq. ft. apartment in White Plains in zip code 10601. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,417 - $3,848. Nearby cities include Hartsdale, Elmsford, Scarsdale, Harrison, and Tarrytown.

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