They're all nice and attentive to you before you sign the lease.. but once you're stuck with them, forget about them helping you out! Buffalo is a snowy area and the parking lots never got plowed until the evening after a storm. Don't expect the sidewalks to be shoveled, either. When you had a question or concern, don't expect them to get right back to you. Make sure you have a week to wait around! Also, they send their maintenance staff in your apartment whenever they want, without notifying you first. So make sure your money and everything important is locked up! I was told repeatedly how we were getting ripped off with rent, too. $910 and all it included was water? Please, make sure to look at other places first people!