What are noise levels like at Windsong Place Apartments?

The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Windsong Place Apartments?

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Windsong Place Apartments?

The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 4 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Windsong Place Apartments, Williamsville, NY

Renter Ratings

Noise	N/A
Grounds	5
Safety	5
Office Staff	4.8
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	5

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	4 days

Ratings & Reviews (96 Reviews)

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Shadow011 • Resident • 2019 - 2020

12/24/2020

Having decided to downsize 1 1/2 years ago, we looked at many apartment communities before and after visiting Windsong Place but found ourselves always coming back to the Windsong visit. Reasons being the overall spaciousness of the floor plan (2 bedroom/1.5 bath), abundance of greenspace and… See More

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Windsong Place Apartments Manager

12/31/2020

Wow! You make us blush! Thank you so much for taking the time to leave us a review on your "Windsong Experience". It makes us smile when we see someone really enjoy the home we have created for them. You are exactly correct when you talk about our location. It's such a quiet community but if you take 1 trip around the block, you find the best restaurants, shopping, movie theaters and even micro breweries Williamsville has to offer. The Windsong pets are just as much a part of our family as they are to our residents! We know all their names and favorite treats too! We are honored to have you as part of our community and always appreciate feedback on how we impact our residents.

Carebear555 • Resident • 2020

12/24/2020

We love the Windsong Place Apartments. The staff are the best. If we need anything, they answer quickly, and professionally, and social distancing when necessary. We are near to great restaurants and lots of stores, many locally owned. Best community!!

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Windsong Place Apartments Manager

12/31/2020

Thank you so much for taking the time to give us a shout out at Windsong Place Apartments! We have so much fun with our residents and love interacting with them. Coming home should always be the best part of anyone's day which makes us work even harder to create a community all our residents can be proud of. You are so right about our location! We are tucked away in a robust section of Williamsville all the while maintaining a park like atmosphere with tons of foliage, trees and quiet moments. Thank you for being a such a great resident!

Resident • 2020

11/21/2020

Nice community. Maintenance staff is great. Property grounds well maintained. Easy access to transit road businesses. Apartments are nice but a little older but staff is quick to fix anything that is needed for the apartment.

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Windsong Place Apartments Manager

11/23/2020

We really appreciate when our residents take a moment to let us know how we are doing. It's so important to know we are creating homes that people are proud to live in. Striving everyday to improve our community is what we are about! In the last 5 years we have installed all new roofing, new windows throughout the entire property, granite countertops, and even earned an energy star rating by installing all new LED light fixtures and low flow toilets/showerheads for our residents. The Maintenance team is top notch as well with years of experience between them. Thank you for calling Windsong Place Apartments home!

Cody_M322 • Resident • 2019 - 2020

11/19/2020

I've really loved living at Windsong. It's one of the first apartment complexes I've lived in that has actually felt like a community, where I know my neighbors (great people!), have a newsletter with community events, and have great services like a fitness center, pool, and… See More

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Windsong Place Apartments Manager

11/23/2020

Hi Cody! Thank you so much for taking the time to give us a shout out on how much you love your new home. We try our very best to create that community feeling where everyone you meet feels like friends or family, even during this pandemic we're all facing. You are so right when talking about location. We're just minutes from all the best shopping, restaurants, nightlife as well as the airport, or a jump onto the thruway to anywhere your heart desires. Even if you just want to hang out at home, there are multiple opportunities to fill your day or just relax. We appreciate all our residents and enjoy being a part of their lives!

Resident • 2020

08/03/2020

I love living here. It is beautiful, clean, and quiet. It's in a great area too! The staff who work here are very prompt to help. It is nice to sit on the patio and go for walks. The cable package is great!

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Windsong Place Apartments Manager

08/03/2020

Thank you so much for sharing your feedback with us! It is wonderful to hear you're enjoying life at Windsong Place! We agree the cable/internet package is an awesome deal for our residents. We hope you continue to enjoy the beautiful summer, and let us know if there's anything we can do throughout your stay with us!

Former Resident • 2015 - 2019

08/04/2019

We stayed for four years at Windsong. We found our apartment to be convenient. The property was well-maintained. In the years we were there, the windows and the roof were replaced. The front door was painted and new flooring was installed in the foyer. In our… See More

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Windsong Place Apartments Manager

08/12/2019

Wow, thank you for the glowing 5-star review. We appreciate honest feedback from our current and former residents and are thrilled you had a positive living experience while at Windsong Place. Many of the updates you mentioned are a part of our green initiative, which ultimately help lessen our carbon footprint while helping residents save money on utility costs as well. Thank you for choosing Windsong Place as your home!

Averma3 • Resident • 2019

07/17/2019

We lived in Windsong Place for 5 years.We had a very pleasant stay there.The office staff is friendly and polite.The maintenance team especially the supervisor Joe is very great good.Grounds and apartments are very well maintained.During winter snow removal is taken care of promptly.

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Windsong Place Apartments Manager

07/22/2019

Thank you for sharing your feedback, we greatly appreciate it! Ensuring our residents a positive experience is one of our top priorities, and we are thrilled to know we've succeeded in doing so for you.

Resident • 2019

06/28/2019

This apartment complex is a absolute joke. Cheryl the "manager" is the rudest woman I've ever met. She doesn't know the first thing about being professional. She never answers emails or calls, you basically have to harass her to do her "job". I would never in… See More

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Windsong Place Apartments Manager

07/16/2019

Thank you for your feedback, while we rarely receive negative feedback from our residents, we still welcome it as a compass to examine how we can do better for all residents. I apologize that you felt I did not respond to your inquiries concerning the damage charges for your apartment. My efforts included a personal meeting, taking and returning phone calls as well as answering multiple email questions. Our residents are very important to us and we try our very best to address all concerns in a way that is constructive to everyone involved. I'm dedicated to finding a fair resolution.

Former Resident • 2018 - 2019

06/13/2019

My boyfriend and I recently moved out of here a couple months ago. The manager Cheryl Johnson is psycho. She refused to give us simple information, she screamed at my boyfriend and my mom. She spoke to us like we were scum bags who skipped out… See More

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Windsong Place Apartments Manager

06/24/2019

Ms. Littlewood, our apologies that you found it difficult to execute one of our break lease policies. Our goal is to create easy exit strategies for residents for those times when "Life Just Happens". It was never our intention to make you feel like we were withholding information from you. We cannot confirm something that has not been finalized. We also could not give out information about your apartment to someone who is not on the lease. I'm sure you would appreciate this policy regardless of who is inquiring. Even though you did not get to experience an extended stay with us, we do appreciate you choosing us for your home if even for a short time.

Former Resident • 2019

01/01/2019

Amazing and beautiful place.Walking inside was pleasure and felt very safe.Living room and bedrooms are good size. Play area for kids is awesome and Swimming pool is clean .Mantainence requests were resolved very promptly.We had no issues in getting deposit back.Cheryl and other people in leasing… See More

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Windsong Place Apartments Manager

01/15/2019

You can't use anonymous, I know who you are and we miss you already! Thank you so much for having been a part of our community. It was our pleasure to see you and your beautiful family grow over the years. We wish you the very best in all you do and if they ever send you back to our neck of the woods... we would be honored to welcome you home again!

Resident • 2018

12/10/2018

I really love all the extras here at Windsong - the pool, sport court, dog park, dvd library, resident computer center - and it's so close to my school. Helpful office staff and friendly maintenance, too!

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Windsong Place Apartments Manager

12/12/2018

Wow, I didn't even get a chance to talk about all the great things that Windsong Place Apartments has to offer, you beat me to it! Thank you for taking the time to share with everyone your favorite things about us. We appreciate all of our residents and really enjoy interacting with them. They feel like our extended family!

Resident • 2018

09/13/2018

I love this community because... I had to downsize with my family, and Windsong was the perfect place for us. The neighbors at Windsong are very friendly and the office and maintenance staff are extremely helpful. It is a short walk for my children to get… See More

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Windsong Place Apartments Manager

11/29/2018

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by the leasing office. Have an awesome day and thank you for choosing to live at Windsong!

Former Resident • 2017 - 2018

06/21/2018

This place is (or at least was) a dog lovers paradise, a big crowd used to go to the park every night, everyone, including the dogs got to know each other, with the exception of a few trouble makers the dogs were well behaved, even for… See More

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Windsong Place Apartments Manager

06/22/2018

Thank you for having been a resident of Windsong Place Apartments! We adore our furry residents and always make sure we have treats on hand for when they stop in the office to visit. One of our favorite events is "Yappy Hour" where we hang out by the dog park and socialize with sponsored "treats" for all our residents. It's also so true that our location is prime for wanting to be close to all the best restaurants, shopping, airport and Buffalo events. Our upgrades are ongoing as we are continually finding ways to improve our property so we can remain the best in WNY. We're so happy you enjoyed your time with us and would look forward to welcoming you back!

Resident • 2012 - 2018

03/29/2018

Joe came to my apartment soon after I placed the maintenance request. He is always courteous and takes time to explain what work was done. He never has left any mess and arrives when I am home for my overall security. Joe is my favorite member… See More

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Windsong Place Apartments Manager

04/08/2018

Wow! Does our maintenance team shine or what! To live in a community of 308 apartments in one of the most sought-after properties in Williamsville goes to show how experienced and caring our staff is when it comes to taking care of our residents. Our live, electronic work order system sends immediate information to the team so they can prioritize and act fast. Thank you for your review and for singling out some of our talented team members. We look forward to having you as a resident for years to come!

Jackyu7 • Resident • 2018

01/16/2018

The apartment has poor insulation, the windows were installed when I lived here and so were the granite countertops 7 months into my lease. Each time contractors left I was left cleaning after them. They scraped the walls and floors. The management suggested that I paint… See More

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Windsong Place Apartments Manager

01/19/2018

We take to heart any and all opportunities to improve our services and resident satisfaction. Windsong understands even light construction can be stressful and have made a conscious effort to minimize the inconvenience for our residents while installing close to 2000 new energy efficient windows and roughly 1500 beautiful granite countertops. I apologize that the process did not meet your expectations and welcome the opportunity to talk with you directly to discuss your experience and how we could have better assisted you. Providing these upgrades to our residents have helped us keep our status of being one of the most sought-after properties in Williamsville due to our location, upgrades, and caring staff members. Thank you for having been a resident of Windsong Place Apartments.

Resident • 2016 - 2017

11/02/2017

Everything is great here and the staff is very nice. Joe O. of the maintenance crew is the best! He is always quick to respond and fixes things fast and accurately. The grounds are lovely and we're right next door to the brand new YMCA. These… See More

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Windsong Place Apartments Manager

11/02/2017

Thank you so much for taking the time to review Windsong Place Apartments! You are correct, we have had a ton of luxurious upgrades in the past 2 years including; new windows in every unit, new roofs on every building, repaved parking lots and now we are slowly but surely installing granite countertops in all units. Our maintenance team is quick to keep everything in tip-top order and Joe O is one of the best. Enjoy that YMCA right next door and we hope you will be a resident for years to come!

Resident • 2017

10/26/2017

The best feature of Windsong Place is the maintenance staff (I.e. Joe Miller). They are professional and efficient with getting things done, and doing things right the first time! Thank guys!! I do wish the office had a suggestion box - there are plenty of things… See More

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Windsong Place Apartments Manager

10/26/2017

Thank you so much for taking the time to write a review and a shout out for Joe Miller! Many of the things you see implemented at Windsong Place Apartments have been at the suggestions from residents. We love to hear your ideas and what you think. We look forward to every chance to improve, the sky's the limit!

cici12345 • Resident • 2013 - 2017

10/19/2017

My name is Sally. I have lived here at Windsong Place Apts for almost 6 years. I would like to begin with saying how amazing all of the staff is. Whenever I need anything they are right there to help me,and in a timely manner.Everyone here… See More

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Windsong Place Apartments Manager

10/20/2017

Hi Sally! You're making us blush! It's true, we at Windsong love what we do. Our residents are the best reason to come to work every day. The interactions with them whether it be for a work order or during one of our events is always rewarding. Thank you for taking the time to write us a review and we look forward to having you as a resident for many more years to come!

Len L • Resident • 2016 - 2017

09/30/2017

Excellent multi-cultural community. Very private. Friendly neighbors. In the heart of Williamsville NY. Highly selective rental application process. Excellent maintenance team. I have been here for about 1 1/2 years and highly recommend it.

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Windsong Place Apartments Manager

12/16/2016

Thank you for taking the time to leave us a review Len! We pride ourselves on creating a friendly environment for the wonderful residents of Windsong Place Apartments. Our staff is the best and enjoy all aspects of being available to everyone in our community.

Prospective Resident • Visited 2017

08/18/2017

It is even painful to give this complex one star. Word of advice do NOT go ANYWHERE near this complex. They run a horrible business. My husband and I filled out an application and since there was an apartment open decided that our application stuck and… See More

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Resident • 2016 - 2017

05/15/2017

I would not recommend Windsong Apartments to my family or friends - it is not worth the price, you can easily find a higher quality complex in Buffalo. The appliances are very cheap and I have had to put in numerous work order requests for the… See More

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Windsong Place Apartments Manager

04/26/2017

First and foremost, my apologies that you have had not had the wonderful resident experience that we are known for. I'm equally distraught that your internet is not working to your satisfaction. We take great pride in offering our residents a technology package that makes us stand above the rest in community offerings. We encourage you to call our cable provider and schedule a technician to come out and look at your set up. Please keep me informed of the outcome so I can intervene on your behalf if necessary. When questioned, I learned our maintenance tech fixed your garbage disposal to completion and then left you with a garbage disposal wrench as a nice gesture in case you ever needed it in the future, We have upgraded over 700 windows and installed almost 30 roofs throughout the community in the past year alone. I welcome any information concerning a problem with any of these installs. I noted your reported car violation and felt the correct people to notify and inform were our local police. I let them know that a resident of ours reported an issue and even though it is rare that we need them, I requested they make their presence better known to give everyone a sense of safety. Please keep me informed of any information you would like to share with me when it comes to improving our community.

Resident • 2016

10/05/2016

We've been here for about 5 months and so far so good! Really appreciate the friendly staff at the leasing office and the maintenance crew for their help. Thanks guys! See More

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martinanisman • Resident • 2014 - 2016

09/17/2016

I've lived here two years. The maintenance crew are very responsive, They respond quickly when I have a problem, and have never failed to correct it in short order. Phil, Joe and Tyler have all been helpful Cheryl, the Manager, is both friendly and efficient. Meaghan… See More

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metzgerr2 • Resident • 2013 - 2016

08/01/2016

Windsong Place is a great place to live- well maintained and safe. Management is always super helpful with solving problems and the maintenance guys, Joe and Phil, are the best. They're always cordial, respectful, and timely when responding to maintenance calls. See More

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CRN2020 • Resident • 2015

03/15/2016

Great community, well kept grounds, super helpful staff, prime location, and safe complex.

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Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

Washer/Dryer

Parking

Garage

General

24-Hour Customer Service

24-Hour Emergency Maintenance

Additional Storage

Air Conditioner

Basketball Court

Business Center

Clubhouse

Concierge

Energy Star Certified

Fireplace

Fitness Center

Forest Elementary, Mill Middle School and Williamsville South High School

Furnished Available

Granite Countertops

High End Appliances

High Speed Wireless Internet, Two Cable Boxes, Digital Cable with 200+ Channels and Discounted Technology Fee

Large Closets

Library

Many Homes with Private Entries

On-Site Maintenance

On-Site Management

Online Resident Services

Package Receiving Service

Pets Allowed

Picnic Area with Grill

Playground

Pool

Private Balcony

Resident Social Events

Smoke Free Buildings

Storage Space

USB Outlets

Valet Trash Service with Fee

Vaulted Ceilings

Wood Style Plank Flooring Available with Fee

Pets

Cats Allowed
Pet Limit: 3
Comments: We know that pets are furry family members and we gladly welcome your dogs and cats. Were sure they will love it here! If you choose to bring a pet there is a ONE TIME non-refundable Pet Fee of $500 for the first pet and $350 for each ad

Dogs Allowed
Restrictions: We know that pets are furry family members and we gladly welcome your dogs and cats. Were sure they will love it here! If you choose to bring a pet there is a ONE TIME non-refundable Pet Fee of $500 for the first pet and $350 for each additional pet. For each pet weighing 75lbs. or more there is an additional $100 non-refundable pet fee. We do have weight limits for certain apartments and some breed restrictions.
Pet Limit: 3
Comments: Dog breeds known for aggression are prohibited. This includes but is not limited to: Pit-Bulls, American Staffordshire Terriers, Chow Chows, Rottweilers, Dobermans, Akitas, Dalmatians, Siberian Huskies, Mastiffs, American Bulldogs, Hybrid W

Floor Plans & Pricing