Review History for Verified Resident 893746

The Reserve at the Boulevard Apartments


Updated Review

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Resident 893746

Verified Resident 2016 - 2023

9/17/2023

We are and have been very happy at The Reserve for over 7 years now. We have made many friends, feel safe, and enjoy the amenities on a regular basis. We also enjoy knowing that any needed repairs will always be done in a timely manner and correctly. Thank you :)
    Manager

    9/23/2023

    The Reserve at the Boulevard Apartments
    Hello! Thank you so much for the kind review. We are thrilled to hear of your positive experience and we are so glad that you found a home here at The Reserve! Thank you,
    7 Previous Reviews

    Previous Review

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    Resident 893746

    Verified Resident 2016 - 2023

    3/4/2023

    I have written several reviews about being a resident of the reserve at the Boulevard apartments through the years. Although we have seen several changes in the personnel here, we are very happy!! we feel very safe here, everything is kept clean, and we have met some great neighbors. The property is very pet friendly and the amenities are well taken care of :)
      Manager

      3/6/2023

      The Reserve at the Boulevard Apartments
      Hi Sandra, Thank you so much for the positive review! Your wonderful feedback and positive rating mean the absolute world to us. We’re so glad that you are a part of our community! Thank you,

      Previous Review

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      Resident 893746

      Verified Resident 2016 - 2022

      1/2/2023

      We have lived here for several years and are still very happy with no plans to leave. We have made many new friends living here, we enjoy the amenities regularly, and feel very safe. The property is very pet-friendly, which is very important to us. Thank you :)
        Manager

        1/4/2023

        The Reserve at the Boulevard Apartments
        Thank you again for taking the time to let us know how we did. We hope you have a great day!

        Previous Review

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        Resident 893746

        Verified Resident 2016 - 2022

        4/7/2022

        Although no one ever wants to have things break, it is part of life, whether living in an apartment, house, condo, etc. We feel very lucky that any problem we have had through the years has always been fixed/taken care of, and everyone has always been very nice & helpful. Thank you! :)
          Manager

          4/10/2022

          The Reserve at the Boulevard Apartments
          Hi Verified Resident 893746, we are very happy to have provided you with such a positive experience!

          Previous Review

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          Resident 893746

          Verified Resident 2016 - 2021

          11/30/2021

          We have lived here over 5 years and are very happy here. Everyone is very nice, maintenance is excellent. We use the amenities on a regular basis, and feel very safe here. We have made many friends here and the apartments are very pretty :)
            Manager

            12/14/2021

            The Reserve at the Boulevard Apartments
            Thank you again for taking the time to let us know how we did. We hope you have a great day!

            Previous Review

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            Resident 893746

            Verified Resident 2016 - 2021

            10/29/2021

            Any time we have had any maintenance issues through the years, all of the maintenance staff have always been friendly, helpful, knowledgeable, and professional! John came to our apartment yesterday, as we have been having an issue with mice, and he did a great job taking care of the problem. He was very kind, prompt, and was even super friendly to our dog! Very much appreciated, thank you! :)
              Manager

              11/10/2021

              The Reserve at the Boulevard Apartments
              Verified Resident 893746, thank you for your kind review; we are happy to pass along your comments to the team here at The Reserve at the Boulevard Apartments!

              Previous Review

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              Resident 893746

              Verified Resident 2016 - 2021

              7/28/2021

              We moved in when the Reserve first opened, and have greatly enjoyed living here. We feel very safe and have met many wonderful neighbors, who have become good friends. It is very clean and we feel very safe living here. We take full advantage of the great amenities the property offers, thank you :)
                Manager

                8/13/2021

                The Reserve at the Boulevard Apartments
                Verified Resident 893746, we're so glad that we were able to go above and beyond your expectations!

                Previous Review

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                Resident 893746

                Verified Resident 2016 - 2021

                4/15/2021

                It used to be very positive. Now, the communication, response, acknowledgement of concerns is terrible. Ive messaged several times and have yet to be acknowledged and have left messages with staff members and still havent had a call back. Most definitely has gone downhill, thank goodness the maintenance team is great.
                  Manager

                  4/16/2021

                  The Reserve at the Boulevard Apartments
                  Thank you for leaving us your feedback. Please give the Leasing Office a call at 631.448.7770 to discuss your concerns further.

                  Review 13 out of 75

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