Review History for Verified Resident 915274

The Vantage Apartments


Review Author Icon

Resident 915274

Verified Resident ā€¢ 2021

6/10/2021

Seems a bit overpriced, but the pool and gym are nice. My only real complaint is with maintenance, they are very slow to respond and I've had several issues since day one. They told me requests are completed in order of emergency, so I guess that's why it's taken over three weeks to get simple requests taken care of.
    Manager

    6/15/2021

    The Vantage Apartments
    Thank you for taking the time to provide us with your feedback. We are saddened to hear you've had a bad experience; our intentions are to always exceed the expectations for everyone who walks through our doors. I would like to use this unfortunate situation as an opportunity for us to learn how we do better. If you are willing, I would love to speak with you in more detail about your experience.Ā Please contact me directly at 216-831-2240. We are in the process of hiring 2 additional Maintenance Techs. This should help the work requests get done sooner.

    Review 235 out of 403

    Share This Review

    Contact Property

    The Vantage Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review