Number of reviews in the past 365 days | 26 |
Percentage of reviews responded to | 96.15% |
Average time to respond to reviews | 14.19 days |
Contact Property
Normandy Club
7677 Tours Lane
Centerville, OH 45459
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 26 |
Percentage of reviews responded to | 96.15% |
Average time to respond to reviews | 14.19 days |
Thank you so much for your positive recommendation and even more for sharing your story! We are so glad to hear that you've found a home at Normandy Club. Thank you for being a part of our community. We appreciate your participation in the Verified Resident Program portion of our annual resident survey; we will use this information to better serve you and your neighbors, thank you.
Thank you for your review of Normandy Club. We are sorry that we have not met your expectations, especially after 5 years of residing in the community. It is not uncommon for people to hear other residents in a multi-family building due to having someone living above, beside, or beneath you. We do ask that you contact us so we can address your noise concerns. Normandy Club is proud of the updates that were done. All of the kitchens were replaced with brand new cabinetry, appliances, and granite countertops, to name just a few of the things done. Many of the apartments were done while they were occupied, and our residents were amazing in preparing their apartments for the upgrades. We have received so many positive comments from them. If there are items you aren't satisfied with within your home, please let us know. Managing and working at an apartment community is challenging but rewarding as well. Many different situations present themselves, so the staff meets every morning to communicate with one another. Depending upon the situation, it may sometimes dictate who the person is who will be taking care of it. We do comply with the Fair Housing and The Americans with Disabilities Act. All of the residents and the staff must meet the established criteria to live or work in the community. If you are in search of a new home, you can go to ApartmentRatings.com to see reviews through their verified resident program (VRP). Thank you, and we look forward to hearing from you to address your concerns.
Thank you so much for taking time to write a review! We are so happy to see you are enjoying your home at Normandy Club!
Thank you so much for taking time to write a review! We are so happy to see you are enjoying your home at Normandy Club!
We're so glad you enjoy living at Normandy Club! Thanks for taking the time to leave a review.
We're so glad you enjoy living at Normandy Club! Thanks for taking the time to leave a review.
Thanks for leaving an amazing review!
Thank you for the great review. We are so proud of the community at Normandy Club and we are happy you enjoy living here. Thank you!
Thank you for the great review! I'm glad you're so happy with your choice to live at Normandy Club!
Thanks for the great review! Please contact the office if you ever have any concerns.
Thanks for taking the time to leave a positive review!
Thank you for the great review. We are glad you are enjoying your home at Normandy Club.
Thanks for the great review! We are glad to see you enjoy your home at Normandy Club!
Thank you for the wonderful review of Normandy Club. The community is so beautiful and the upgraded kitchens are suburb.
Thank you so much for the wonderful review. We are so happy Normandy Club has been such a great home for you and your husband. That makes us so happy!
We are so happy that you are happy at Normandy Club. It is such a great community and we are proud of the staff and residents. Thank you for your review!
Thank you for the wonderful review. We are happy you and your son enjoy living at Normandy Club!
Thanks for taking time to write a review! We are happy to see you enjoy your home at Normandy Club!
Thanks for the great review!
We are so glad you are enjoying your Normandy Club home! Our goal is to provide all of our residents a great place to live!
Thanks for recommending us! We hope to have you as a member of our community for many years.
Thank you. We agree - the location of Normandy Club is top-notch! If you know anyone looking for a great place to live please send them our way.
Thank you for the wonderful review. We are so happy that you enjoy living at Normandy Club!
Thank you for your great review. We are proud of the community here and it makes us so happy to make our residents happy!
Thank you for your feedback. We understand and would love to hear more. If you would like to stop by the office or give us a call we would appreciate it. Thank you for living at Normandy Club.
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La Maisonette
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La Chateau (Video Tour)
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La Normandy (Video Tour)
Traditional French-Norman style buildings with stone accent walls are painted in shades of charcoal gray with crisp white trim. Two-story buildings with private apartment entries clustered around mini-cul de sacs each with a view of the beautifully landscaped grounds and/or ponds. One- and two-bedroom apartment interiors have been elegantly updated with all new kitchens and baths, 2” faux wood blinds, and brushed nickel light fixtures and hardware. Some apartment homes feature vaulted ceilings, wood-burning fireplaces and beautiful water views. Welcome to your new home.
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Contact Property
Normandy Club
7677 Tours Lane
Centerville, OH 45459