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Reserve at Miller Farm

551 Shelbourne Lane

Centerville, OH 45458

 800-559-4519
 
 
 
 
 
 

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Prospective Resident · 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/09/2015
I have relatives who lives in these apartments, and I was very surprised to learn how hard it has been for them to get the rental office to respond to maintenance or any other request. They make them a lot of promises to take care of their request but do not follow through on them, and have not for months. Its sad because one of my relatives is disabled. I would not recommend living there based on my observation. I admit, it may not be my business because I don't have to live there, but if it stops another disabled person from going through this, it is worth posting.
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Reserve at Miller Farm Manager

04/14/2015

We are saddened to hear your relative has had this experience in our community. We pride ourselves on making sure each of our residents are happy to call us home and strive to offer superb customer service. We have checked our open maintenance requests and cannot think of who your relative may be, as we have none withstanding for the length that you mention in your review. If your family member has a maintenance concern, please ask them to reach out to me at his or her earliest convenience we can be sure to resolve this issue and make them proud again to call us home.- Paula, Property Manager.

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