Review History for anonymous

Aspen Village Apartments


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anonymous

Resident 2012 - 2017

8/3/2017

It used to be an ok place to live but it has gone swiftly down hill. I have had 3 ceiling leaks and none of the repairs were done professionally. I was promised new carpet but at the end of last year they hired a new property manager and maintenance supervisor who said they would only clean the carpet and complete bathroom repairs. Guess what I have been waiting since Jan to get those work orders completed. I was supposed to be given a newer fridge and stove and it never happened. I have called and spoken to several people and I have sent several emails with photos to Management and Maintenance Supervisor and no one cares so no one responds. Cathy at the residence service desk even emailed the maintenance supervisor and assistant manager on my behalf and cc'd me on the email and would you believe a whole additional month later still no response. If I didn't work 9-10 hrs a day I would literally have to go to the office everyday just to complain about people not doing their job! If it were up to me the whole property management team would be fired for their unacceptable non-following up property management . I'm not one to air out socially but I wouldn't wanted anyone who works as hard as I do to waste their hard earned money paying rent here if they didn't have to. S/N In addition to poor management there has been an increase of pet lovers moved in the building with their pets who obviously don't care for them properly cause the whole building has started smelling like cat pee!.... I'm guessing the grounds keeper quit because this building has been clean in about 2 mths! it wont be much longer before I'm gone!!! My end review is don't move here if unless there is an urgent need! Save yourself the trouble and disappointment! Don't be fooled by the outside up keeping while they allow the inside is left to deteriorate and depreciate by their bootleg non repairing maintenance team!

    Review 11 out of 129

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    Aspen Village Apartments

    March 2024

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