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Burgundy Court Apartments & Townhouses

3295 Rocker Drive, Cincinnati, OH 45239
3295 Rocker Drive, Cincinnati, OH 45239

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Burgundy Court Apartments & Townhouses

3295 Rocker Drive

Cincinnati, OH 45239

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (76 Reviews)

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 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/24/2020
Nice clean spacious housing. Beautiful community. Neighbors are friendly but their grand children have trampled the grass away. They constantly run in and out, slamming the door, congregating with large groups of children in front of our home. They run across what is left of the… See More
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Burgundy Court Apartments & Townhouses Manager

09/27/2020

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

 Verified Resident 823197vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/24/2020
It sucks! Horrible Customer Service sucks, none of my issues has been addressed since I moved in. I have nothing nice to say, and for the rent that I pay and nothing gets done is BULL! I would never recommend a dog to live at Burgundy… See More
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 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/17/2020
My experience has been great so far. The staff has been attentive to my needs. The apartment overall was fairly cleaned. There were some maintenance issues but the office staff said that the issues would be handled as soon as possible. See More
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Burgundy Court Apartments & Townhouses Manager

10/05/2020

Hello, we're happy you have found our staff to be so supportive during your experience here at Burgundy Court. Please don't hesitate to reach out if there's anything additional we can do for you.

 Verified Resident 800961vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2020
I did not have a good experience with your management team. They never pick up their phones, bad communication, and no order. Only excuses. I had to wait two hours before I could move in. Never got a copy of lease after signing. See More
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Burgundy Court Apartments & Townhouses Manager

08/11/2020

We are sorry to hear that your experience has been less than positive, but appreciate your feedback. We'd love to speak with you directly to discuss how we can improve. For future reference a copy of your lease should be accessible on your Resident Portal page. Please contact us via our direct line at 513. 741.7705 or via email at [email protected] We are eager to connect with you.

 Verified Residentvrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2020
- Its a good place but staffs or management at rental office is a mess. - Staffs at rental office aren't friendly. They are too rude. - Rental office staffs do not return calls. - Maintenance staffs are awesome. See More
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Burgundy Court Apartments & Townhouses Manager

10/05/2020

We really appreciate your feedback, and will use your comments to improve. Please don't hesitate to reach out to us if there's anything more we can do.

 Verified Residentvrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2020
The grounds are beautifully kept and the staff are professional and responsive. I am happy living here and intend to be a resident for many years. I am supposed to write more words but don't have anything to say. See More
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Burgundy Court Apartments & Townhouses Manager

10/05/2020

We strive for 100% satisfaction, and it is great to see you are having such a positive experience at Burgundy Court!

 Verified Residentvrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2020
Just talk to them!! They are always willing to help you out. They have strong value and customer service. Very safe and clean place to stay. And very pet friendly!! Overall I'm very pleased with this place and staff. See More
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Burgundy Court Apartments & Townhouses Manager

10/05/2020

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Burgundy Court. Please don't hesitate to reach out to us if there's anything more we can do!

 Verified Residentvrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2020
Overall the community is nice, clean and quiet. We signed another year lease. Only because we have washer and dryer hook up . Our own patio area. The rent for the unit is high . They need to stop raising the rent every year . See More
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Burgundy Court Apartments & Townhouses Manager

10/05/2020

Hello, thank you; we appreciate your feedback! We are glad to have you part of our community for another year. Feel free to reach out to us if you need anything!

 Verified Resident 771029vrp 2003 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/21/2020
ok place to live,just wish the rent was a little bit cheaper.... close to shopping centers and malls its a great location for being close to all of the highways the schools in the area are great also,, See More
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Burgundy Court Apartments & Townhouses Manager

08/26/2020

We love hearing that you are happy with your home and the convenient location! While it's a natural want for lower rent, we hope that you do see the money that you pay going back into your community. We take pride in saying "YES" to community maintenance and improvements and to serving our community members, like you, with the best service. Thank you so much for choosing Burgundy Court and PLK Communities.

 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2020
It would have been helpful if there was videos of what the apartments looked like to go along with the layouts and photos that were provided. Especially during a time such as now with Social distancing and minimum contact See More
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Burgundy Court Apartments & Townhouses Manager

10/05/2020

Hello, thank you; we appreciate your feedback.

 Verified Residentvrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/16/2020
Didn't think anywhere else would feel like home after 25 years in the same place. But after a huge home life shakeup and one issue after another we needed to find somewhere new. We have been nothing but welcomed here and the quietness and calm of… See More
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Burgundy Court Apartments & Townhouses Manager

10/05/2020

We are happy to have provided you with such a welcoming experience! Feel free to reach out to us if you need anything. Have a wonderful day!

 Verified Resident 751858vrp 2005 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2020
Community is about a 20-minute drive to wherever we need to go. Access to public transportation is a huge plus. Current management company has invested a lot into upkeep and repairs. Love having heat in the wintertime! See More
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Burgundy Court Apartments & Townhouses Manager

03/17/2020

It's great to hear that our community's easy accessibility and superior upkeep have allowed you to fully enjoy yourself here! We'll always be ready and willing to do whatever is needed to ensure you feel right at home. Thank you so much for your encouragement.

 Verified Resident 749979vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2020
I'm new here but I love it with nothing I question or doubt or issues so far. Very nice and cozy. Lots of family and kids around, office staff are helpful. Apartments are beautiful and the hallways are clean and nice, they're also big for apartments… See More
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Burgundy Court Apartments & Townhouses Manager

03/10/2020

Wow, thank you so much for your excellent feedback and rating for our community! Our team members take great pride in their ability to make residents feel right at home, so please don't hesitate to reach out to our leasing office if you need anything going forward.

 Verified Resident 747442vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2020
The staff is friendly and quite helpful. They've done everything that was listed on my to do list and I've only lived here since the middle of February. I'm glad I moved here when I needed a place in a hurry. See More
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Burgundy Court Apartments & Townhouses Manager

08/26/2020

Yay, it means a lot to us that your move-in went so well! We pride ourselves on providing the best possible services and amenities to our residents, so thank you for validating all of our hard work. Thank you for choosing Woodmere!

 Verified Resident 684830vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2019
This has been a horrible experience. There are many maintenance issues that have not been fixed. It is very hard to get in contact with property manager, maintenance, and management. Things were left in the apartment when we moved in such as roach motels. See More
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Burgundy Court Apartments & Townhouses Manager

08/30/2019

Thank you for making us aware of some upkeep and communication issues within our community. Our mission is to provide exceptional service and facilities to our residents, so your feedback is really disappointing. Rest assured that we're committed to addressing your concerns in a timely and satisfactory manner. When you have a few moments, please give me a call at 513-985-2361 and I'll do everything possible to make this situation right. I look forward to hearing from you.

 Verified Resident 701178vrp 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/21/2019
When I first moved to this property it was a nice place to be. Just recently it has become hard to get the Air conditioning and the outlet for the dryer fixed. I even had a small fire for the outlet, and the problem is still… See More
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Burgundy Court Apartments & Townhouses Manager

12/07/2019

We are sorry for any inconvenience you've experienced due to the malfunctions in your air conditioner and dryer. Our maintenance team prioritizes repairs to large appliances, but it seems we may have fallen short of expectations in this instance. As soon as you're able, please give me a call at 513-814-3820 so I can help resolve these concerns right away. Thank you.

 Verified Resident 707740vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2019
Office rarely answers the phone and does a poor job at communicating with maintenence staff. Otherwise this is an amazing community and awesome place to live however check ins can go a ver long way. Having a required minimum on these answers will get you suckier… See More
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Burgundy Court Apartments & Townhouses Manager

10/22/2019

We appreciate the time you've taken to leave us a review. While is gratifying to know that you find our community to be amazing, we are disappointed that our service has not met your expectations. We would like to learn more about your feedback regarding our team's communication and responsiveness. Please call me directly at 513 985-2361. I look forward to hearing from you.

 Verified Resident 702580vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/03/2019
My experience was very smooth an easy from beginning to end, Alyssa was amazing, she was very professional, efficient an straight forward with what I needed to give to make the move in go smooth. I would totally recommend my friends and family to this apartment… See More
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Burgundy Court Apartments & Townhouses Manager

10/08/2019

Thank you so much for sharing your great feedback on Alyssa's customer service skills! She's definitely a top performer on our team who deeply understands the importance of putting residents first at all times. It's great to know you are so willing to recommend our community to your loved ones in large part due to your pleasant move-in experience! Please don't hesitate to let us know if we can assist you further.

 Verified Resident 698043vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/22/2019
We are still awaiting resolution of multiple maintenance issues since moving in two weeks ago. There is no way anyone cleaned this place before we moved in. We were told "These are old units" as an explanation. See More
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Burgundy Court Apartments & Townhouses Manager

09/26/2019

Thank you for making us aware of your ongoing concerns with your new home. We understand how important cleanliness is to resident satisfaction, so we're eager to resolve these upkeep issues for you right away. At your earliest convenience, please give me a call at 513-985-2316 and I'll do everything possible to escalate your case to the staff who can help. I look forward to hearing from you.

 Verified Resident 687264vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/29/2019
Nice place to live. I have great neighbors. Nice swimming pool. They have community grills in the courtyard with picnic tables. I love to walk around the complex and stop by and look at the lake! It's very well cared for and peaceful! See More
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Burgundy Court Apartments & Townhouses Manager

09/04/2019

Thank you for letting us know what a great time you're having in our community! We take a lot of pride in our peaceful, welcoming atmosphere and desirable amenities, as our mission is to provide an exceptional living experience unlike anything you can find elsewhere. Please continue to take advantage of everything we have to offer and let us know if there's anything we can do to enhance your home further. Enjoy!

 Verified Resident 660863vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/05/2019
I love my new apartment everything was new when i moved in. The area is really quiet i have no complaints. Overall satisfied with everything. My neighbors are nice and considerate. Im 9 mins away from job See More
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Burgundy Court Apartments & Townhouses Manager

07/09/2019

Thanks so much for sharing such an excellent review of our community! It's an honor and a privilege to welcome you as a new resident, and we're so glad that our hard work has been able to make you feel relaxed and at ease from the very beginning of your leasing experience here. You can rest easy knowing that we'll always be here to provide you with exceptional service.

 Verified Resident 631687vrp 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/26/2019
nice property, great staff and fast response on maintenance jobs, hope to continue for the future. I have lived here almost 5 years, nice outside improvements made, I thoroughly love the pool as a wonderful amenity. See More
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Burgundy Court Apartments & Townhouses Manager

04/30/2019

Thank you for sharing your "love" for our community! Our team is honored to have you as such a loyal resident.

 Verified Resident 475279vrp 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/21/2019
Grounds are well maintained. Maintenance responds to requests for repairs quickly and efficiently. Office staff is courteous and friendly when called. Neighbors are kind. Location is excellent as it is near the Cross-County/Ronald Reagan making it easy to get to the interstates quickly. See More
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 Verified Resident 614761vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2019
I like this place because I see that it is safe and clean. There is any noise at all. The rooms are big and the living room. The parking lot is big. The only thing I don't like is there isn't any connexion laundry See More
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Burgundy Court Apartments & Townhouses Manager

03/15/2019

Thank you for taking the time to share your review! Your appreciation for the peace and comfort of our community means a lot to our team. If you would like to discuss your feedback on our laundry amenities, please feel free to call us or visit our office anytime.

 Verified Resident 578593vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2019
Very disappointed with the condition of the kitchen upon move. Asked to do a move in inspection when I got the keys and was told that it was something they don't do. First night no heat could not reach maintenance on emergency line. I don't know… See More
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Burgundy Court Apartments & Townhouses Manager

12/07/2018

Thanks for reaching out about your experience. We strive to provide a stress-free move-in for all our residents, so I'm very sorry to hear of an issues or confusion regarding your situation. Please call me at 513-316-0465 so I can learn more and resolve any outstanding issues on priority. Thank you for your time!

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
Safety
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Office Staff
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·

Features & Amenities

Laundry

  • Laundry Connections in Unit

Pets

  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $735

  • SQ. FT.

    646

  • Available
    Avail.

    N/A

  • Model

    1 x 1

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $815

  • SQ. FT.

    828

  • Available
    Avail.

    1 Units

  • Model

    2 x 1.5

3 Bedrooms, 2.5 Bathrooms

  • Price
    Price

    $1,070

  • SQ. FT.

    1,177

  • Available
    Avail.

    1 Units

  • Model

    3 x 2.5

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

A-
PLK Communities
VIEW 22 COMMUNITIES

Office Hours

  • Sunday: Closed
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 04:00 PM

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Frequently Asked

What are noise levels like at Burgundy Court Apartments & Townhouses?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Burgundy Court Apartments & Townhouses?
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is Burgundy Court Apartments & Townhouses?
The community is rated 3.9/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.5/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 87.5% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 90.94 days to their community reviews in the past year.

Who manages Burgundy Court Apartments & Townhouses?
PLK Communities

What is the pet policy at Burgundy Court Apartments & Townhouses?
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 3 Beds, 2.5 Baths


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Burgundy Court Apartments & Townhouses is a 646 - 1,177 sqft apartment in Cincinnati in zip code 45239. This community has a 1 - 3 bedroom, 1 - 2.5 bathroom, and is for rent for $735 - $1,070. Nearby cities include Norwood, Dayton, Bellevue, Mount Airy, and Lakeside. 45239, 45224, 45231, 45223, and 45231 are nearby zip codes.

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