Burgundy Court Apartments & Townhouses

3295 Rocker Drive, Cincinnati, OH 45239
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Burgundy Court Apartments & Townhouses

3295 Rocker Drive

Cincinnati, OH 45239

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
Safety
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3.4National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.3
Pre-Renewal
Before residents renew their lease, we get their feedback.
3.8
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
3.6
Work Order
Our team's performance in responding to service requests.
83%RECOMMENDED
THIS PROPERTY
VS
80%CITY AVERAGE

Ratings & Reviews

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Burgundy Court Apartments & Townhouses Manager

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Verified Resident 707740 2019 Recommended
Reviewed 10/17/2019
Office rarely answers the phone and does a poor job at communicating with maintenence staff. Otherwise this is an amazing community and awesome place to live however check ins can go a ver long way. Having a required minimum on these answers will get you suckier… See More
Burgundy Court Apartments & Townhouses Manager10/22/2019

We appreciate the time you've taken to leave us a review. While is gratifying to know that you find our community to be amazing, we are disappointed that our service has not met your expectations. We would like to learn more about your feedback regarding our team's communication and responsiveness. Please call me directly at 513 985-2361. I look forward to hearing from you.

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Verified Resident 702580 2019 Recommended
Reviewed 10/03/2019
My experience was very smooth an easy from beginning to end, Alyssa was amazing, she was very professional, efficient an straight forward with what I needed to give to make the move in go smooth. I would totally recommend my friends and family to this apartment… See More
Burgundy Court Apartments & Townhouses Manager10/08/2019

Thank you so much for sharing your great feedback on Alyssa's customer service skills! She's definitely a top performer on our team who deeply understands the importance of putting residents first at all times. It's great to know you are so willing to recommend our community to your loved ones in large part due to your pleasant move-in experience! Please don't hesitate to let us know if we can assist you further.

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Verified Resident 698043 2019 Not Recommended
Reviewed 09/22/2019
We are still awaiting resolution of multiple maintenance issues since moving in two weeks ago. There is no way anyone cleaned this place before we moved in. We were told "These are old units" as an explanation.
Burgundy Court Apartments & Townhouses Manager09/25/2019

Thank you for making us aware of your ongoing concerns with your new home. We understand how important cleanliness is to resident satisfaction, so we're eager to resolve these upkeep issues for you right away. At your earliest convenience, please give me a call at 513-985-2316 and I'll do everything possible to escalate your case to the staff who can help. I look forward to hearing from you.

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Verified Resident 687264 2017 - 2019 Recommended
Reviewed 08/29/2019
Nice place to live. I have great neighbors. Nice swimming pool. They have community grills in the courtyard with picnic tables. I love to walk around the complex and stop by and look at the lake! It's very well cared for and peaceful! See More
Burgundy Court Apartments & Townhouses Manager09/04/2019

Thank you for letting us know what a great time you're having in our community! We take a lot of pride in our peaceful, welcoming atmosphere and desirable amenities, as our mission is to provide an exceptional living experience unlike anything you can find elsewhere. Please continue to take advantage of everything we have to offer and let us know if there's anything we can do to enhance your home further. Enjoy!

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Verified Resident 684830 2019 Not Recommended
Reviewed 08/23/2019
Upon moving into our apartment we saw many bugs and insects. Many of the appliances were old or broken. We were not made aware of any pest or insects problems before signing the lease. Burgundy Court's front office is very hard or almost impossible to contact.… See More
Burgundy Court Apartments & Townhouses Manager08/30/2019

Thank you for making us aware of some upkeep and communication issues within our community. Our mission is to provide exceptional service and facilities to our residents, so your feedback is really disappointing. Rest assured that we're committed to addressing your concerns in a timely and satisfactory manner. When you have a few moments, please give me a call at 513-985-2361 and I'll do everything possible to make this situation right. I look forward to hearing from you.

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Verified Resident 660863 2018 - 2019 Recommended
Reviewed 07/05/2019
I love my new apartment everything was new when i moved in. The area is really quiet i have no complaints. Overall satisfied with everything. My neighbors are nice and considerate. Im 9 mins away from job
Burgundy Court Apartments & Townhouses Manager07/09/2019

Thanks so much for sharing such an excellent review of our community! It's an honor and a privilege to welcome you as a new resident, and we're so glad that our hard work has been able to make you feel relaxed and at ease from the very beginning of your leasing experience here. You can rest easy knowing that we'll always be here to provide you with exceptional service.

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Verified Resident 657890 2014 - 2019 Recommended
Reviewed 06/27/2019
I have loved living in this community. The office staff are kind and professional. The grounds are kept neat and I have a very nice apartment. I am very glad I found this place to live and hope to continue living here for years to come.… See More
Burgundy Court Apartments & Townhouses Manager07/02/2019

We really appreciate you sharing your praise of our well-kept grounds and friendly staff! Our goal is to make sure you can rest easy surrounded by top of the line facilities and amenities. Your comfort is our goal and promise, and we very much look forward to continuing to serve you in the future.

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Verified Resident 631687 2014 - 2019 Recommended
Reviewed 04/26/2019
nice property, great staff and fast response on maintenance jobs, hope to continue for the future. I have lived here almost 5 years, nice outside improvements made, I thoroughly love the pool as a wonderful amenity. See More
Burgundy Court Apartments & Townhouses Manager04/30/2019

Thank you for sharing your "love" for our community! Our team is honored to have you as such a loyal resident.

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Verified Resident 614761 2019 Recommended
Reviewed 03/12/2019
I like this place because I see that it is safe and clean. There is any noise at all. The rooms are big and the living room. The parking lot is big. The only thing I don't like is there isn't any connexion laundry
Burgundy Court Apartments & Townhouses Manager03/15/2019

Thank you for taking the time to share your review! Your appreciation for the peace and comfort of our community means a lot to our team. If you would like to discuss your feedback on our laundry amenities, please feel free to call us or visit our office anytime.

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Verified Resident 599610 2019 Recommended
Reviewed 02/01/2019
I love this community. The staff is wonderful and I absolutely love the manager. The property is kept really well and my neighbors are very pleasant individuals. Maintenance answers all of my calls in a timely manner. Burgundy Court is the place to be.
Burgundy Court Apartments & Townhouses Manager02/05/2019

Your love for our community is the highest recommendation we could ask for! Thank for sharing your praise for our beautiful community and wonderful team.

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Verified Resident 587635 2018 Recommended
Reviewed 12/27/2018
I just moved in about a week but i love it so far the apartment could be a little warmer but i love the space the washer/dryer hookup is great and the hard wood floors are perfect I'm overall happy with my apartment
Burgundy Court Apartments & Townhouses Manager01/03/2019

Thank you for choosing to make your home here with us! We are happy to learn that your apartment meets your needs so well, and we appreciate your feedback on any issues with heating. Please drop by our office anytime if you'd like to discuss this further. Enjoy settling into our community!

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Verified Resident 583242 2010 - 2018 Recommended
Reviewed 12/13/2018
Over 8 years some good some bad but mostly good. Noise level outside sometimes problem. Appliances old. Air conditioning on top of building very loud Pool is nice when the outside community doesn't use it as public pool
Burgundy Court Apartments & Townhouses Manager12/18/2018

Thank you for being such a loyal resident! We feel honored to have you as a member of our community. Please accept our apologies for any noise or disturbances, and stop by our office anytime to discuss your feedback directly. Thanks again!

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Verified Resident 578593 2018 - 2019 Not Recommended
Reviewed 12/03/2018
Very disappointed with the condition of the kitchen upon move. Asked to do a move in inspection when I got the keys and was told that it was something they don't do. First night no heat could not reach maintenance on emergency line. I don't know… See More
Burgundy Court Apartments & Townhouses Manager12/07/2018

Thanks for reaching out about your experience. We strive to provide a stress-free move-in for all our residents, so I'm very sorry to hear of an issues or confusion regarding your situation. Please call me at 513-316-0465 so I can learn more and resolve any outstanding issues on priority. Thank you for your time!

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Verified Resident 568640 2018 Recommended
Reviewed 11/08/2018
So far, everything is great. Love how quiet and clean the community is. Apartment is very spacious and lots of storage. Parking is easy to find and never have to fight over parking. Love how close I am to the dumpster, makes it easy for me… See More
Burgundy Court Apartments & Townhouses Manager11/13/2018

Welcome to the community! We are so pleased to hear your comments and love that you are enjoying your new neighborhood. Sounds like the apartment is meeting all of your expectations and that you are finding the community to be convenient for you. Thanks so much for your review!

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Verified Resident 551552 2018 - 2019 Recommended
Reviewed 10/04/2018
You can never please everyone regarding a rental property But for the most part this community is well taken care of with few problems The staff is nice and willing to help The grounds are well kept Maintence is quick and for most part spot on… See More
Burgundy Court Apartments & Townhouses Manager10/09/2018

Thanks for your review! We appreciate your suggestions and apologize for any inconvenience you've experienced with our pool or parking. Please stop by our office so we can speak with you about your concerns. We look forward to speaking with you!

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Verified Resident 527760 2016 - 2018 Recommended
Reviewed 08/15/2018
I have found this apartment complex to be nice quiet and peaceful. The staff are responsive to any concerns you may have. the apartment themselves are set up well and love having my own entrance. Lots of closet and cabinet space and plenty of light from… See More
Burgundy Court Apartments & Townhouses Manager08/20/2018

Our team will be happy to hear that you've appreciated their efforts. Thanks for reviewing our beautiful community, and please let us know if there's anything we can do for you.

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Verified Resident 524641 2018 Recommended
Reviewed 08/08/2018
My apartment is nice, with several updates. I am disappointed that the pool hours changed and therefore I am unable to use the pool at all. An emergency service call was resolved very timely. I do enjoy the location.
Burgundy Court Apartments & Townhouses Manager08/13/2018

Thank you for reviewing our community! We're sorry for any inconvenience with the pool and we hope you'll come by the office or give us a call if you have any questions about pool hours. We look forward to speaking with you!

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Verified Resident 524770 2017 - 2018 Recommended
Reviewed 08/08/2018
We've had good experiences here. The kitchen sink drain has been a problem but the staff has addressed it immediately whenever we called. It now has been fixed permanently, we hope. The grounds are kept clean (except when residents somehow miss the dumpster with their trash)… See More
Burgundy Court Apartments & Townhouses Manager08/13/2018

Thanks for your review! We are so glad that our team has been responsive to your needs. Please don't hesitate to let us know if there is anything else we can help you with!

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Verified Resident 522471 2018 Recommended
Reviewed 08/03/2018
The staff members were amazing very helpful with answering any questions before during and after the move, they return phone calls promptly if I had to leave a message they were very sincere in The process of approval so that I could move in I can't… See More
Burgundy Court Apartments & Townhouses Manager08/07/2018

Thank you for this wonderful 5-star rating! Knowing that our team was helpful before, during, and after your move is exactly what we want to hear. Thanks for making your home in our community!

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Verified Resident 521788 2018 Recommended
Reviewed 08/02/2018
The community is a wonderful and safe place to live in. Everything is close by, and I love that my neighbors introduced themselves right away. I also love that you can feel like you're not bothering anyone and still be apart of the little community. The… See More
Burgundy Court Apartments & Townhouses Manager08/07/2018

Thanks for your 5-star review and recommendation! It really made our day to know that our team and community made you feel so welcome. Enjoy your new home!

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Verified Resident 520591 2016 - 2018 Recommended
Reviewed 07/30/2018
I have never had issues with the staff here but I was un-happy when they decided to change the hours of the pool. They don't make it easy for anyone working person to use the pool now with the short hours. They don't seem to care… See More
Burgundy Court Apartments & Townhouses Manager08/03/2018

Thanks for reaching out with your review. We want all our residents to enjoy the pool, so we apologize if recent changes have inconvenienced you in any way. Please stop by the office or give us a call so we can explain the new policy and answer any questions you have. Thank you for your time!

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Verified Resident 509796 2018 Recommended
Reviewed 07/06/2018
The Staff is exceptional, property is always at its finest there's some issues with some neighbors but nothing to make me want to leave this place was such an easy process no stress. No second guessing if I made the right call
Burgundy Court Apartments & Townhouses Manager07/10/2018

Thanks for sharing your delight in our community. On behalf of our "exceptional" team, thanks for being a loyal resident!

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Verified Resident 506914 2018 Recommended
Reviewed 06/29/2018
So pleased to work with Amy and Meagan. All questions and concerns were answered properly. I was able to get moved in and get settled very quickly largely in part to the helpful staff and ease of access.
Burgundy Court Apartments & Townhouses Manager07/04/2018

We know move-ins can be challenging, so we're thrilled to have been able to welcome you into your new home with as little stress as possible! Thanks for your words of praise for Amy, Meagan, and the rest of team. We appreciate your review and welcome to our community.

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Verified Resident 503274 2018 - 2019 Recommended
Reviewed 06/21/2018
Love the community, nice, updated, quiet. Office management is quick to respond. Don't really like the boiler system not use to it and it seems like I've been having a lot of problems with it and wish I could just control my own heat.
Burgundy Court Apartments & Townhouses Manager06/26/2018

Thanks for your words of praise for our "wonderful" community! It's our team's pleasure to serve you.

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Verified Resident 500072 2017 - 2018 Not Recommended
Reviewed 06/13/2018
It's a great community to move in to but it's all corporate. It's never personal. Management do not understand hard times. But that's just business. I recommend two people move in and share the expenses because the rent changes every year.
Burgundy Court Apartments & Townhouses Manager06/18/2018

It makes our day to know your experience with us has been "great". Thanks for your words of praise for our team and community!

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Features & Amenities

Laundry

  • Laundry Connections in Unit

Pets

  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $715

  • SQ. FT.

    646

  • Available
    Avail.

    1 Units

  • Model

    1 x 1

2 Bedrooms, 1.5 Bathrooms

  • Price

    $790 - $825

  • SQ. FT.

    828

  • Available
    Avail.

    5 Units

  • Model

    2 x 1.5

3 Bedrooms, 2.5 Bathrooms

  • Price

    $990 - $1,040

  • SQ. FT.

    1,177

  • Available
    Avail.

    3 Units

  • Model

    3 x 2.5

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Management Company: PLK Communities

Office Hours Open Now!

  • Sunday: Closed
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 04:00 PM

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Burgundy Court Apartments & Townhouses is a 646 - 1,177 sqft apartment in Cincinnati in zip code 45239. This community has a 1 - 3 bedroom, 1 - 2.5 bathroom, and is for rent for $715 - $1,040. Nearby cities include Norwood, Dayton, Bellevue, Mount Airy, and Lakeside. 45224, 45239, 45231, 45231, and 45231 are nearby zip codes.

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