I lived at Grandin House too, and this desciption is pretty accurate. Although I only had positive experiences with the maintenance staff, the management is probably the worst I've ever seen. The manager's name is Jane and she's just a really nasty person. She talks down to residents and acts as if she's doing you a favor to allow you to live there. I also tried to provide feedback to the owner, but was told that "he lives in California and doesn't accept phone calls from residents."<br><br>There are lots of pets in the building...in fact, it's like a zoo at times with all the barking and dog crap everywhere. Most of the residents are transient students or seniors who've been there forever. <br><br>The place offers a gym, but it's literally only one properly working treadmill. They have a lot of equipment in there, but I think it's all for show, because nothing else works.<br><br>Save yourself the money and time. There are tons of other apartments on Madison Rd with a better price and friendlier, more responsive management.