Review History for anonymous

Hunters Creek Apartments


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anonymous

Resident 2015 - 2017

7/25/2018

I lived here for a little over 2 years. There were initially problems with theft. Complexes being targeted in the area. But overall, not an issue. Quiet other than the noise from the highway. Nice location. Staff is friendly but not effective. They do not know how to take charge of a situation and conduct business with their tenants in mind. Make random appointments for service without checking your availability at the whim of the service people. Started cutting corners on grounds upkeep before I left. Cleaning team weren't even professionals with easily identifiable vehicles or clothing. Just random company that did a poor job and I thought they were sketchy. I have lived in a few complexes over the years and NEVER had problems with bedbugs. This complex is INFESTED. They refuse to spray entire buildings at a time and so bugs just move and resurface somewhere else. This has been going on for YEARS. My tub had moldy tile and stripped caulk when I moved in. They promised to replace it when I moved in. Never happened even after I reminded them and they agreed they had promised that. Other units around me remodeled but mine was never fixed. Carpets used and stained when I moved in. They charged me to replace carpets when I moved out and a deep cleaning fee which was also unnecessary. They just automatically charge it regardless so don't bother cleaning when you leave. Price of water is ridiculous. They go through a billing service and they gouge you. All appliances, water heater, furnace etc are electric so utility bills are ridiculous. Pay a little extra and go to the center of Blue Ash to the new apartments because these are not worth the price. It probably won't be much of a difference by the time you save on utility bills.

    Review 1 out of 32

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    Hunters Creek Apartments

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