Residences At DeSales Plaza
#2,665 #12 #51

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Residences At DeSales Plaza

1550 Madison Road, Cincinnati, OH 45206
(63 Reviews)
$1,464 - $2,285/mo
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Floor Plans & Pricing

1 Bedroom

The Cleinview

1 Bed, 1 Bath | 886 sq. ft.

$1,464 - $1,793

See Floor Plan Details

The Baker

1 Bed, 1 Bath | 688 sq. ft.

$1,486 - $1,707

See Floor Plan Details

2 Bedrooms

The Cypress

2 Beds, 2 Baths | 1,214 sq. ft.

$1,838 - $2,090

1 Available Unit

See Floor Plan Details

The Annwood

2 Beds, 2 Baths | 1,015 sq. ft.

$1,475

See Floor Plan Details

Ingleside

2 Beds, 2 Baths | 977 sq. ft.

$1,503 - $1,794

See Floor Plan Details

The Fairfield

2 Beds, 2 Baths | 1,150 sq. ft.

$1,668

See Floor Plan Details

The Upland

2 Beds, 2 Baths | 1,170 sq. ft.

$1,727

See Floor Plan Details

The Dexter

2 Beds, 2 Baths | 1,163 sq. ft.

$1,746

See Floor Plan Details

The Johnstone

2 Beds, 2 Baths | 1,356 sq. ft.

$1,866

See Floor Plan Details

The Grandview

2 Beds, 2 Baths | 1,238 sq. ft.

$1,943 - $2,285

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.3

Safety

4.0

Office Staff

4.0

Maintenance

5.0

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.67 days

View Community Timeline
View Community Timeline

Residences At DeSales Plaza Reviews

(58)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 790716

Verified Resident 2019 - 2023

7/31/2023

The apartment overall is nice with decent cost compared to other places close to the city. Some aspects of my apartment could be updated (I have carpeting when I know others have none), so there may be variability in what's within each unit. Access to… See More >
    Manager

    8/3/2023

    Residences At DeSales Plaza
    Hello, We are so glad you are enjoying Residences at DeSales Plaza! Please feel free to reach out if there is anything we can do to improve. We strive for 100% satisfaction and appreciate your feedback.
    Review Author Icon

    Resident 1163581

    Verified Resident 2021 - 2023

    7/26/2023

    The community is safe, the apartments are spacious and clean, and the amenities are a nice perk to the community. The office staff can sometimes be challenging to get a hold of due to office hour times, but are generally responsive by email.

      Manager

      7/28/2023

      Residences At DeSales Plaza
      Hello. We are so grateful for your review. Thanks for sharing your rating with us and the community.
      Review Author Icon

      Resident 1160462

      Verified Resident 2008 - 2023

      7/17/2023

      I chose this apartment community due to the proximity to my job in downtown Cincinnati and church in Walnut Hills. This is the second apartment that I have lived in since I have been here and I am satisfied with the community

        Manager

        7/20/2023

        Residences At DeSales Plaza
        Hi, We are so happy to read such a great review about DeSales Flats (12). Please don't hesitate to reach out if there's anything additional we can do for you.
        Review Author Icon

        Resident 1054081

        Verified Resident 2021 - 2022

        8/11/2022

        The Residences at Desales Plaza has been a great home during the nearly two years I have been here. Located in a wonderful neighborhood with many new businesses, there is plenty to do, without being overwhelmed by crowds. The apartment itself has lots of space… See More >
          Manager

          8/13/2022

          Residences At DeSales Plaza
          Thank you so much for your wonderful review! Our team appreciates it! We hope to continue to exceed your expectations in the future!

          Updated Review

          Review Author Icon

          Resident 929222

          Verified Resident 2021 - 2022

          8/3/2022

          I have really loved my time at Desales. As a new graduate student to the area, safety and security were really important to me, as was a neighborhood with a vibrant scene, restaurants, things to do, and a strong community. The amenities here are wonderful,… See More >
            Manager

            8/3/2022

            Residences At DeSales Plaza
            Thank you so much for your wonderful review! Our team appreciates it! We hope to continue to exceed your expectations in the future!

            Updated Review

            Review Author Icon

            Resident 929465

            Verified Resident 2012 - 2022

            7/25/2022

            The community is excellent. Very assable to downtown, on the bus line. The apartment is lovely has washer dryer in unit, offstreet Parkin in garage, elevator and community room availability. Excellent maintenance staff.

              Manager

              7/27/2022

              Residences At DeSales Plaza
              We are so happy to read such a great review about Residences At DeSales Plaza! Please do not hesitate to reach out if there is anything additional, we can do for you.
              Review Author Icon

              Resident 1048376

              Verified Resident 2022

              7/25/2022

              Quiet property with clean, spacious, attractive apartments. Appliances are a little old, but fine. Community amenties are very nice and gyms are well-equipped and clean. However: serious problems with both building security and addressing bad behavior (like constant cigarette smoking) by some residents. Staff… See More >
                Manager

                7/27/2022

                Residences At DeSales Plaza
                Thank you for your feedback. At Residences At DeSales Plaza, we are always striving to exceed our customers’ expectations, and it sounds like this time we fell short. Please reach out and let us know what we can do to improve.
                Review Author Icon

                Resident 937796

                Verified Resident 2019 - 2021

                8/11/2021

                Great place to live! Office staff and maintenance staff are responsive. Great location with easy access to downtown, NKY, and Hyde Park/Oakley. Great walkability. Overall very happy in this community.

                  Manager

                  8/11/2021

                  Residences At DeSales Plaza
                  Thank you so much for your wonderful review! Our team appreciates it! We hope to continue to exceed your expectations in the future!

                  Updated Review

                  Review Author Icon

                  Resident 790577

                  Verified Resident 2020 - 2021

                  8/2/2021

                  Desales Plaza is a nice place to live. Our apartment has nice hardwood floors, a gas fireplace, and updated appliances. There are high ceilings in the living room (3rd floor unit), and it really opens up the space. The leasing office is very nice and… See More >
                    Manager

                    8/2/2021

                    Residences At DeSales Plaza
                    Thank you so much for your wonderful review! Our team appreciates it! We hope to continue to exceed your expectations in the future!
                    Review Author Icon

                    Resident 932607

                    Verified Resident 2021

                    7/28/2021

                    Very nice apartment. Spacious for 1 bedroom and great amenities with pool and gym. Easy and free parking. Location is good too. Walking distance to lots of bars and restaurants. Wish it was more secure and safe.

                      Manager

                      7/28/2021

                      Residences At DeSales Plaza
                      Thank you, we really appreciate you as a resident and your positive feedback!
                      Review Author Icon

                      Resident 929475

                      Verified Resident 2020 - 2021

                      7/19/2021

                      Great staff and location. Love living here. Staff responds to questions and concerns in timely manner. Several bars and shops within walking distance. Quiet neighbors. Maybe a little overpriced, but its a nice space.

                        Manager

                        7/19/2021

                        Residences At DeSales Plaza
                        Hello, Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work.
                        Review Author Icon

                        Resident 796864

                        Verified Resident 2020

                        7/27/2020

                        Great location and comfortable apartment. Would recommend to anyone looking in the area. Office staff, facilities, and maintenance are above standards of where I've rented in the past in the area. Keep up the good work!

                          Manager

                          7/31/2020

                          Residences At DeSales Plaza
                          We're so glad you enjoy living at The Residences at DeSales Plaza! Thanks for taking the time to leave a review.
                          Review Author Icon

                          Resident 790576

                          Verified Resident 2017 - 2020

                          7/13/2020

                          My experience was enjoyable, problem free, quiet, and safe. Staff is always friendly, conscientious, and responsive to our needs. I attended a couple of the organized mixer events and met a few fellow tenants. Excellent experience.

                            Manager

                            7/21/2020

                            Residences At DeSales Plaza
                            We are so happy you had a wonderful experience at Residences at DeSales Plaza. Thank you for taking the time to take our survey and to write a review.
                            Review Author Icon

                            anonymous

                            Resident 2017 - 2020

                            3/17/2020

                            I lived at Flats 1 before moving to a 2-bedroom here in Plaza. The staff has been consistently great, and the maintenance people go far out of their way. We've had hot water heaters replaced proactively and never had any issues that were not dealt… See More >
                              Manager

                              3/21/2020

                              Residences At DeSales Plaza
                              Thank you for being a long-term resident with us. Our goal is to create a great place to live for all of our residents and it sounds like we've done our job :). We know that having a comfortable home is so important which is why we focus on timely and proactive maintenance. Thanks again!
                              Review Author Icon

                              Resident 670682

                              Verified Resident 2018 - 2019

                              7/29/2019

                              I like the floor plan of my apartment and I like the amenities of this apartment complex/community. There are two fitness centers, a beautiful pool/outdoor patio area, and and indoor community room with a few games and coffee machine. I like the location as it… See More >
                                Manager

                                7/29/2019

                                Residences At DeSales Plaza
                                Thanks for your kind words. Our community has a great location, and we're glad to hear that you're taking advantage of it! Thank you for participating in the Verified Resident portion of our annual resident survey. Your responses will help us to better serve your community!
                                Review Author Icon

                                Resident 167607

                                Verified Resident 2014 - 2019

                                7/23/2019

                                The property is great and has improved. The maintenance staff has always been the best, even though they are short handed. Can't overemphasize the importance of a great maintenance staff. The office staff has been mostly good, with very good people there now. The neighborhood… See More >
                                  Manager

                                  7/29/2019

                                  Residences At DeSales Plaza
                                  Thank you for sharing your experiences with our community! We really appreciate the feedback! Your participation in the Verified Resident Program portion of our annual resident survey will allow us to improve our service of you and the community!
                                  Review Author Icon

                                  Resident 663826

                                  Verified Resident 2019

                                  7/11/2019

                                  Great community with all the amenities a resident could ask for, including in-unit laundry, secure parking included, fiber optic internet, pool, and work out facilities! I love the location, super walkable to a variety of restaurants, bar, and parks! Also great because it's so close… See More >
                                    Manager

                                    7/15/2019

                                    Residences At DeSales Plaza
                                    Thank you for the in-depth recommendation! We are proud of all the amenities we have to offer, and it's great to hear that you're enjoying them! Thank you for participating in the Verified Resident Program portion of the annual resident survey. Your feedback enables us to better serve you and the community you call home!
                                    Review Author Icon

                                    Resident 662298

                                    Verified Resident 2018 - 2019

                                    7/8/2019

                                    Great building with a fun community. Staff does a great job at throwing social events. No issues to report. The neighborhood is great and is close to multiple restaurants and bars. The building is also only a 10 dollar lyft from downtown.

                                      Manager

                                      7/15/2019

                                      Residences At DeSales Plaza
                                      We're glad to hear all those positive comments about your home at the Residences at DeSales Plaza. We have a great staff; thank you for recognizing the work they do! We really appreciate you taking the time to complete the Verified Resident Program portion of our annual resident survey. The information you provided us will be used to better serve you and your neighbors at the Residents At DeSales Plaza.
                                      Review Author Icon

                                      Resident 521903

                                      Verified Resident 2018

                                      8/2/2018

                                      Really nice neighborhood, safe, clean and with option of public transport and parking garage. Good environment (shopping, restaurants, groceries, neighbors, etc) and very well communicated. Very convenient if you work at University or at hospital.

                                        Review Author Icon

                                        Resident 521545

                                        Verified Resident 2017 - 2018

                                        8/1/2018

                                        Community is great. There is a great newsletter that goes around that shows you all the great things and really builds that sense of community. This is the only apartment that I've seen do that and I love it.

                                          Review Author Icon

                                          Resident 326635

                                          Verified Resident 2017 - 2018

                                          7/23/2018

                                          Quite neighbors, excellent amenities and prompt maintenance staff. Really satisfied with my stay here. The only annoyance was the fire station near by which leads to siren going off often in the night.

                                            Review Author Icon

                                            Resident 515438

                                            Verified Resident 2018

                                            7/18/2018

                                            I do not have a comment at this time. I moved from the flats to the plaza and am not as satisfied as I was before. The lack of consistency of office staff has become an issue. The maintence staff is fantastic.

                                              Review Author Icon

                                              Resident 515401

                                              Verified Resident 2016 - 2018

                                              7/18/2018

                                              Very good place to live, selling point for me was parking.mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmnnnmmnn

                                                Review Author Icon

                                                Resident 511457

                                                Verified Resident 2018 - 2019

                                                7/22/2019

                                                Great management/maintenance staff and responsive to needs. Would like to see some upgrades to appliances but i believe that's a work in progress. Would recommend to others! Great area to live in and up & coming with new businesses sprouting up.

                                                  Review Author Icon

                                                  Resident 511122

                                                  Verified Resident 2017 - 2018

                                                  7/9/2018

                                                  First, I like the structure of my apartment - big, clear and good lighting, especially the third floor, because I like higher ceiling. Second, I fell so convenient living here because the location is close to UC, Kroger, Wholefood and etc. Third, I really love… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Comments: Cats only. 2 max. $35 pet rent, $150 non refundable fee, $150 refundable fee
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                                                      More Info
                                                    • Dogs Allowed
                                                    Other
                                                    • 2016 Resident Satisfaction Award
                                                    • ADA Accessible
                                                    • Additional Storage Available
                                                    • Apartmentratings.com Top Rated Community
                                                    • Balcony, Deck or Patio in Select Homes
                                                    • Bay Window
                                                    • Ceiling Fan
                                                    • Cincinnati Bell Fiberoptics Ready
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Elevator
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Garbage Disposal
                                                    • Gated Access
                                                    • High Efficiency HVAC
                                                    • High-Speed Internet
                                                    • Microwave
                                                    • Multi Year Resident Satisfaction Award
                                                    • Refrigerator with Ice Makers
                                                    • Spacious Homes Perfect for Work From Home
                                                    • Steam Cleaned Prior to Move-in
                                                    • Top Rated Community for Online Ratings
                                                    • Walk In Closets
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                                                    Leasing

                                                    Welcome to the Residences at DeSales Plaza at DeSales Corner in East Walnut Hills. Enjoy upscale living in this new town center with its exciting mix of first floor retail - Cafe DeSales Coffee Shop, Salon DeSales, New Orleans To Go, The Growler, and Suzie Wong's Asian Eats (awarded 4 Stars by Cincinnati Enquirer!) - with perfectly appointed apartment homes above. If you seek fresh, modern apartments close to Mt. Adams and downtown Cincinnati, The Residences at DeSales Plaza is the place to be! Take a look at our WalkScore to learn more about our great neighborhood! We are down to one floorplan folks! This one bedroom won't last long, so get it today!DeSales Plaza a 2 bedroom, the Upland (1st floor West building, no elevator) 1170SQFT.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Towne Properties

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Residences At DeSales Plaza Rated?
                                                    Based on 63 number of votes by renters, Residences At DeSales Plaza is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Residences At DeSales Plaza?
                                                    Residences At DeSales Plaza is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Residences At DeSales Plaza is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Residences At DeSales Plaza?
                                                    Residences At DeSales Plaza is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Residences At DeSales Plaza?
                                                    Residences At DeSales Plaza is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Residences At DeSales Plaza is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Residences At DeSales Plaza?
                                                    Residences At DeSales Plaza is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.67 days to their community reviews in the past year.
                                                    Who manages Residences At DeSales Plaza?
                                                    Towne Properties
                                                    What is the pet policy at Residences At DeSales Plaza?
                                                    Cats Allowed
                                                    Comments: Cats only. 2 max. $35 pet rent, $150 non refundable fee, $150 refundable fee
                                                    Dogs Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Residences At DeSales Plaza

                                                    March 2024

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                                                    Residences At DeSales Plaza is a 688 - 1,356 sq. ft. apartment in Cincinnati in zip code 45206. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,464 - $2,285. Nearby cities include Norwood, Dayton, Bellevue, Mount Airy, and Lakeside.

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