Review History for Verified Resident 485413

Stonegate Apartments


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Resident 485413

Verified Resident 2016 - 2018

5/9/2018

They should really update their apartments. AC and heating is always breaking down. The windows need to be replaced and the outlets too. We can only use the bottom part of the outlet because the top is always loose. We can't use 2 things at once in the kitchen because the power goes out. There's a lot of small issues we addressed which they said can't be helped. Other then that the area is very nice, people are nice and it's close to stores and places to eat.
    Manager

    5/14/2018

    Stonegate Apartments
    Hello, and thank you for sharing your experience with Stonegate Apartments. We are thrilled to have you as a resident with us, and we're glad to know you have been enjoying your apartment home and all the wonderful conveniences our community offers. We are very sorry to hear you have experienced concerns with your AC/Heat and electrical outlets. We would be more than happy to have one of our service technicians visit your apartment home to address and resolve these concerns. Our goal is to ensure your satisfaction and provide you with best in class customer service and an exceptional rental experience. If we can assist with resolving any concerns you have inside your apartment home, or help with anything else, please, don't hesitate to contact us at the office at stopropmgr@villagegreen.com or 513-474-4894. Thank you, Jennifer A., Property Manager

    Review 26 out of 90

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    Stonegate Apartments

    March 2024

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