Review History for anonymous

The Reserve at Glenbridge


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anonymous

Resident 2019

4/2/2019

*The apartment that they show you is NOT the apartment you get* They will show you a nicely modern apartment and will not show you the apartment you will actually be living in. The kitchen and bathroom have all old hardware/cabinets and the floors just have a thin laminate sheet over some old tile (that peels and folds up). It's not actually "newly remodeled" and looks nothing like what they show you. My fiancé and I decided to rent as they were the only place that offered a 6 month lease that we could find in the area. We lived here for 6 months. I'm giving this place two starts: 1 for being close to a nice location for food/shopping. And 1 for being a safe location/clean location. My fiancé and I lived here for 4 of the 6 months in the apartment. The last month we had the apartment rented, they decided to add a $200 sewer fee to our bill. Every month we paid the sewer fee which was so where between $8-$12 a month. After speaking to the office, they could not clarify why the "company" that charges the sewer fee decided to charge us a greater amount our last month. Upon moving out we gave the apartment complex our new address to receive our deposit back along with closing paperwork of what they could have (possibly) taken out of what we may owe. Expecting it only to be the carpet cleaning. It has been 3 months and we have not received anything from the office. Upon contacting them last month, the complex shared they were bought out by a different company and said they couldn't do anything, but just give me a number to call. After calling that number and not reaching anyone, I left a message and one month later have not received anything. The complex is hard to reach and never answers the phone. I've emailed them and have not received any responses. DO NOT RENT FROM HERE UNLESS YOU ARE WILLING TO GIVE UP YOUR DEPOSIT AND PAY MORE THAN WHAT YOU THINK

    Review 113 out of 230

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    The Reserve at Glenbridge

    March 2024

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