We've been here two years, starting our third. All in all, it has similar problems to any apartment - no control over neighbors. My biggest gripe is that people coming down the outside stairs tend not to realize they're making so much noise. And I'd like to see a few more flowers on the grounds.
That said, there are many positives:
We have never had a problem with urgent maintenance issues - they show up quickly and fix things. Non-urgent issues (like a missing screen)can be delayed - it's a big complex and urgent things have priorities. They replaced our dishwasher ASAP when it broke down. The staff has been responsive and helpful.
The grounds are well-cared for. The swimming pool, exercise room and racquetball court seem well-maintained. The clubhouse is lovely, and the rental staff holds get togethers occasionally for the residents. They're pet friendly and have walking/clean-up stations for dogs.
I would recommend it as a place to live.