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Vantage Pointe West

2706 E. Towers Drive, Cincinnati, OH 45238
2706 E. Towers Drive, Cincinnati, OH 45238

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Ratings & Reviews (64 Reviews)

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 Verified Resident 811620vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2020
My experience so far has been good! I moved into a nice renovated apartment. Ive had to put in a couple of work orders for small things but they responded the day after and completed them in a timely manor. every time I leave or come… See More
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Vantage Pointe West Manager

09/05/2020

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

 Verified Resident 806652vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/22/2020
It took some time to get into the community I assume due to the many people that want to live here. The staff were very professional, pleasant and courteous even though they were swamped with work they still remained polite. When I seen my apartment I… See More
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Vantage Pointe West Manager

09/05/2020

Hi, thank you so much for your positive comments about Vantage Pointe West! We hope you have a great day!

 Verified Resident 806074vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/20/2020
I have lived here for over a year and will stay as long as possible. The community at VPW is so caring and efficient. They ensure clean and safe spaces for all residents, and truly care about their happiness and wellbeing. See More
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Vantage Pointe West Manager

08/24/2020

Thank you so much for your kind words. Our community members are our number one priority and we are happy to hear that you see and feel that in your experience with us. Thank you for choosing to make Vantage Pointe West home!

 Verified Resident 806073vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/20/2020
Thank you Vantages point west for the opportunity to move in such a wonderful beautiful apartment complex I hope to stay there longer then a year and everything goes well with living at such a beautiful place See More
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Vantage Pointe West Manager

08/24/2020

Welcome to the community! Thank you for choosing us and PLK Communities! Here's to a wonderful beginning and many years to come!

 Verified Resident 800833vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2020
The complex is wonderful, the maintenance is not! Have to do better in that aspect. Once they improve in that area this place can Be 5 stars. Until then it will remain a 3. Everyone wants a safe environment that is kept up well. See More
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Vantage Pointe West Manager

08/11/2020

While we love your positive perspective of Vantage Pointe West, we hate to see that you feel that our hardworking Maintenance Team is falling short! We'd sincerely like to connect with you directly for more details on your experience with Maintenance and recommendations for improvement. Please contact us at 513.481.3500 or [email protected] We look forward to hearing from you!

 Verified Resident 798836vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2020
It was great and i appreciated the whole process. The neighborhood is great and the service is outstanding. Everything works perfectly and i was really happy to finally move in. The parking lot is great too See More
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Vantage Pointe West Manager

08/11/2020

We are so happy to hear your satisfaction in choosing to call Vantage Pointe West home! We truly appreciate you!

 Verified Resident 792697vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2020
Nothing to to bad about community schools shopping bus is a plus over all its great the complex id huge i think mamagement send out flyers about whats going on anf and dont glow thru with it buy if itd pertaining to money they will let… See More
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Vantage Pointe West Manager

08/11/2020

While it is difficult to understand the specific content of your review, we understand that we may have room for improvement. We would love to connect with you in person or on the phone to discuss how we can make the most of your experience with us. Please reach out to us directly by stopping by the office or calling 513.481.3500. We do hope to speak with you soon!

 Verified Resident 792320vrp 2010 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/16/2020
Great place to live. Courteous staff Security is good. Friendly neighborhood good neighbors. I would definitely recommend Vantage Point West as your new community. Maintenance issues are tended to quickly. Look forward to continued residency. See More
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Vantage Pointe West Manager

08/11/2020

Thank you so much for choosing Vantage Pointe West and for your positive feedback! We appreciate you!

 Verified Resident 790923vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2020
The Unit Has roach infestation, blinds are not working or mussing slaps, dishwasher is leaking when working and not very clean. I contacted the office and nothing is done until now and I have been living in this roach infested unit for nearly 2 weeks. I… See More
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 Verified Resident 788725vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2020
The apartment unit I moved into is great. They could do a better job of cleaning the hallways, laundry room, and elevator. I would recommend this community to my friends. I would also like to receive a pool pass. See More
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Vantage Pointe West Manager

08/11/2020

Thank you for taking the time to share your experience with us! Your feedback is appreciated and we'd love to talk details with you to make sure we target our additional focus on the correct building(s). Please stop by to grab your pool pass and let us know what building it is that needs a little extra care. We'd be happy to chat on the phone as well at 513.481.3500. We look forward to connecting with you!

 Verified Resident 781511vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2020
It's the same bull crap as before but you all don't care, as long as y'all are getting your money that's all that matters and it is what it is. I'll continue doing what I've been doing and we'll go from there. See More
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Vantage Pointe West Manager

08/17/2020

We're sorry to hear that you feel this way. There seems to be some sort of breakdown in communication and we are eager to set things on a better path going forward. Please stop by the office to sit down with us and help us work towards a positive resolution. We hope to see you in soon!

 Verified Resident 781417vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2020
The overall community has been great, its big community and a mix of cultures as well, Everyone seems very nice, The building itself is VERY quiet which we love. and the repsonse to anything we need is prompt. See More
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Vantage Pointe West Manager

08/17/2020

We consider our Community as a whole one of our best features and love hearing that you appreciate this as well! Our hard working team aims to create a home that you love returning to and we thank you for your review and for choosing us!

 Verified Resident 729218vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/10/2020
The closet is way too small. We are keeping in the living room several boxes containing our shoes and books because there is no other place to keep them. This is why I filled out a form in 2018 in order to move to another apartment.… See More
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Vantage Pointe West Manager

08/17/2020

We would love to help you stay with us in a more comfortable home! Please stop by our office at your earliest convenience to join our Priority Waitlist for a more accommodating floor plan. We look forward to connecting with you soon and thank you for choosing Vantage Pointe and PLK Communities!

 Verified Resident 638054vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/06/2020
The staff here are wonderful people and the maintenance staff as well.Things get taken care of right away. The complex is nice and kept up. The parking should be more monitored so the residents who live here have spots to park in. And the handicap spots… See More
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Vantage Pointe West Manager

08/24/2020

Thank you for your open and honest feedback. We'd love to chat with you directly to get more details on the particulars of the parking you mention and to address your hot water issue. Please contact our Property Manager, Shanda, directly at 513. 418.3500. We look forward to speaking with you!

 Verified Resident 775653vrp 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2020
Safe & family friendly location. We've been here almost four years after moving from Washington, D.C. with no issues. Maintenance is quick, responsive, and friendly. The office staff love seeing our daughter when we come in and they really makes us feel welcomed and home. See More
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Vantage Pointe West Manager

08/24/2020

This gives us all the warm fuzzies to know that you so naturally found a home with us following your big move! It is our pleasure to serve and welcome you and your family. Thank you for choosing us! We look forward to calling you a community member for many years to come!

 Verified Resident 773577vrp 2010 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/29/2020
Its home but this building is falling apart and they won't fix it, just patch it. I'm raising my kids here and one don't sleep at night because people trying to get in our door that the office or security don't seem to care about. Like… See More
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Vantage Pointe West Manager

08/24/2020

Oh no! We hate to hear this and want to speak with you directly at your earliest convenience. Please stop by the office to talk with our Property Manager, Shanda, or call her at 513.481.3500.

 Verified Resident 738638vrp 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/02/2020
The apartment was really good when we first moved in but we have had issues with maintenance issues for several years. We have not been able to get some of them addressed consistently. We talk to the office but we don't always get the response that… See More
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Vantage Pointe West Manager

08/26/2020

Thank you for sharing your feedback with us. We strive to provide the best possible living experience to all of our residents, but it sounds like you've had some frustrations communicating about work orders. We'd love to talk to you directly about these concerns and encourage you to call our Regional Manager, Erin, at 513.508.5036.

 Verified Resident 757052vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/02/2020
If you don't have anything nice to say. Don't say anything at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! See More
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Vantage Pointe West Manager

08/24/2020

Thank you for your review. We'd like to chat with you directly to see what we could do to improve your experience. Please feel free to stop by the office and meet with our Property Manager, Shanda. Hope to hear from you soon.

 Verified Resident 652273vrp 2009 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/19/2020
It's a great place to live it's close to everything. Love that they have a playground for children and pet friendly. Love that it on the bus line and easily to get to stores and restaurants and also schools See More
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Vantage Pointe West Manager

08/26/2020

We are thrilled to hear how much you enjoy the convenience of your home with us! Thank you for your review and for choosing Vantage Pointe West!

 Verified Resident 749968vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2020
Apartment was very clean upon move in. Hallways have an odd (chickpea?) smell but thankfully does not seep into the apartment. Dryer does not connect to the outside, so the hot, humid air blows around the house. Overall experience can be very pleasant depending on which… See More
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Vantage Pointe West Manager

03/10/2020

Thank you for sharing your feedback. We strive to provide five-star service in all aspects of our community, so we will definitely take your assessments of our hallways, dryer hookups, and noise levels into consideration. If you have any further questions or concerns, please don't hesitate to contact our leasing office at your earliest convenience, as we're always eager to help.

 Verified Resident 746692vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/23/2020
I got a safe home and nice people , near of downtown and others important locations in Cincinnati. I will recommand to my friends to take pert here. This community have look like professional and many skills of managing rental with any cultures from many countries… See More
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Vantage Pointe West Manager

02/26/2020

Thank you so much for validating our efforts to provide the best possible homes and services to our residents! It's great to know how much you value our convenient location, peaceful atmosphere, and superior service. Rest assured that we'll always be here to assist with whatever you may need.

 Verified Resident 746145vrp 2007 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/20/2020
This is the third owner of this complex and it has gone down over the years. The people living here tear up things, when they are reported, it takes a long time for anything to be corrected. The laundry room is a mess, holes in the… See More
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Vantage Pointe West Manager

02/25/2020

I'm sorry to hear that our management and upkeep have been disappointing you as of late. Please know that it has never been our intention to contribute anything short of peak comfort and convenience to your life, so we definitely want to discuss these matters further and determine how we can resolve them once and for all. At your earliest convenience, please give me a call at 513-508-5036.

 Verified Resident 722186vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2020
I was referred to this property. Very friendly staff, very clean and organized. I am getting my money's worth and some. I enjoy living here. Definitely would refer my friends and family here. Location is 15 minutes from everywhere. Give it a try See More
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Vantage Pointe West Manager

08/26/2020

Thanks a bunch for sharing your kind words for our friendly team members, convenient services, and well-kept facilities! It's always an honor and a privilege to provide residents with the best possible homes for the best possible price. We very much appreciate your recommendation and your loyalty!

 Verified Resident 672411vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2020
V.P. is a very nice place to live it's peaceful,clean and management is very friendly...only one thing I don't like is that they go up on rent every year other than that it's a "GREAT PLACE TO LIVE".... See More
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Vantage Pointe West Manager

08/06/2019

Thank you so much for sharing your five-star review of our community! We're really proud of the first-rate service and amenities we provide, but it means so much more to hear straight from residents about what a great job we're doing. Please continue to enjoy everything we have to offer; feel free to drop by our leasing office or call to discuss options for improving our parking situation.

 Verified Resident 732489vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/31/2019
Very nice overall love it people are nice it's quiet l think that the no parking schould really be Address where people can't park by the dumpsters l think poles need to be put there so people can't park giving the trucks can empty the dumpster.Thank… See More
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Vantage Pointe West Manager

01/03/2020

Thank you for your lovely words of encouragement! We aim to provide five-star service at all times, so it's wonderful to know that we've succeeded in your eyes. That said, we appreciate you bringing your concerns about parking to our attention; please call or visit our leasing office to discuss this further.

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Frequently Asked

What are noise levels like at Vantage Pointe West?
The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Vantage Pointe West?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Vantage Pointe West?
The community is rated 3.7/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.9/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 74.55% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 38.66 days to their community reviews in the past year.

What is the pet policy at Vantage Pointe West?
No pet policy available


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Vantage Pointe West is an apartment in Cincinnati in zip code 45238. Nearby cities include Norwood, Dayton, Bellevue, Mount Airy, and Lakeside. 45205, 45204, 45211, 45225, and 45233 are nearby zip codes.

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Vantage Pointe West

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