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Woodland Village and Colerian Crossing

 
 
 
 
 
 

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  Verified Resident 94268
vrp · 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2014
I had trouble with this place from the beginning. Maintenance issues take way too long to correct and then they are poorly done. Office staff are too involved in residents personal lives and gossip about others. The community pool is always filled with children unaccompanied by adults. The children are disrespectful, destructive, and impolite. My children rarely play outside due to the children. Cars speed through the parking lot with loud music late at night. The quality of the cameras in the parking lot are extremely poor. Kids are out late at night being loud and can be heard through the windows.
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Woodland Village and Colerian Crossing Manager

11/17/2014

Thank you for your review. I'm sorry you've had some issues since moving in. We would love it if you would come and speak to management on the phone or in person so we can better address your issues, but I'll do my best to address a few of them here: We want to take the time to get to know our residents, but we do not encourage gossiping about others, I'm sorry you've seen some examples of this and would be happy to address the issues on a case by case basis. Children are not allowed to be at the pool unsupervised. We have an active pool monitor who's job it is to see that this rule is enforced. Again, I would be happy to discuss the incidents you saw. We also do our best to make sure people do not speed or play loud music, as these are also against our rules, but it can be hard to monitor this at all times. If you see this happening frequently, please feel free to call us or see someone in management so we can address the individuals directly. Thank you for bringing up your concerns and I hope you'll speak to someone in management directly so we can work through these issues.

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Woodland Village and Colerian Crossing

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