Resident · 2013 - 2015
Extremely bad experience, they decieve you at the beginning and later on they never listen to you regarding any of your complains. I lived in HHA-310, regarding the noise,literally the ceilings and walls were paper thin and transmitting every jump or run by kids in the fourth floor and every yell by my neighbors. Regarding safety, one of their maintenance staff came to me to open the front door with dilated pupils, congested eyes and a terrible marihuana odor coming out of his mouth. Regarding neighborhood, I had a neighbor who broke his fire alarm to smoke marihuana freely!!! I was seriously thinking to call 911. When I complained to the leasing office they gave me their usual apathetic careless look and told me to call 911 next time. Regarding maintenance... I would give you a big smile, the front door was broken and open during the last 6 months of my stay. Staff, enjoy the most rude personnel on planet earth. Regarding management, welcome to the most apathetic manager on the planet!! He is always absent/on vacation, never respond to emails (especially if they contain complaints:) ) and never respond to phone calls.