Innova

Thank you for taking the time to write a review. We understand your friend encountered a very unfortunate and isolated incident. According to the resident who was involved in the incident, he was smoking (which is not allowed on property) on a public street corner late at night, against the recommendations of one of our courtesy officers. The resident whom you speak of remained at Innova for many months after this one-time incident. We take several measures to provide security onsite, including (but not limited to) a controlled key fob access to the building, our onsite courtesy officers and the expected city police presence with our proximity to the Cleveland Clinic, Case Western Reserve University, University Hospitals and all the other cultural institutions that make up Greater University Circle. Our residents also know that they are welcome to ask the courtesy officers to escort them to and from their car for any reason whatsoever, although few (if any) feel the need for this. Additionally, our Concierge staff regularly walks the grounds, and we have security cameras all throughout the property. Regarding your bed bug accusation, there is not an infestation. There was an isolated incident in one apartment 5 months ago with a short-term resident that was traveling, and it was taken care of immediately. Please feel free to reach out to the office to discuss your concerns in further detail.

Innova Living Thank you Gina for your kind words! It is residents like yourself that make it easy! We love having you. Thanks, Liza

Thank you so much for your kinds words! It is residents like you that make our jobs so enjoyable and makes Innova the premier place to live. Like you, we are so excited for the commercial space to open later this year. Thank you again! Liza