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The Shoreline

5455 North Marginal Road, Cleveland, OH 44114
(175 Reviews & Surveys)
$1,667 - $4,484/mo
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Move-In Specials

Spring Into Savings Special! Spring Into Savings Special for the first 5 Move-ins! -- $1500 off your first month PLUS take your chance on our Prize Wheel to win...

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Floor Plans & Pricing

1 Bedroom

1bd/1ba

1 Bed, 1 Bath | 623 - 1,280 sq. ft.

$1,667 - $2,224

3 Available Units

See Floor Plan Details

2 Bedrooms

2bd/2ba

2 Beds, 2 Baths | 1,000 - 1,880 sq. ft.

$1,938 - $2,479

3 Available Units

See Floor Plan Details

2bd/2.5ba

2 Beds, 2.5 Baths | 2,110 - 2,920 sq. ft.

$3,644 - $4,484

See Floor Plan Details

3 Bedrooms

3bd/2ba

3 Beds, 2 Baths | 1,800 sq. ft.

$2,486 - $2,491

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.1

Safety

3.8

Office Staff

4.9

Maintenance

4.6

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

15

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1 days

View Community Timeline
View Community Timeline

The Shoreline Reviews

(78)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1223134

Verified Resident 2019 - 2024

4/14/2024

Happy with new management company. Hope that will continue. Still have some issues that were not resolved by the previous property manager. I have other suggestions that I hope the current property manager will consider.

    Manager

    4/15/2024

    The Shoreline
    We're glad to hear that you're happy with the new management at The Shoreline, and we sincerely hope to continue meeting your expectations. We understand you have unresolved issues and suggestions, and we appreciate your willingness to share them with us. Please feel free to discuss them further with us at leasing-theshoreline@rentberger.com or at 1-833-898-6101. Your feedback is crucial for us to improve and provide an even better living experience.
    Review Author Icon

    Resident 1241846

    Verified Resident 2024

    4/7/2024

    My experience and onboarding process was fast. I needed to move and this process took less than 2 weeks. Staff was awesome and my unit was what I was looking for. Im close to everything I enjoy the most! Work, and entertainment!

    Manager

    4/8/2024

    The Shoreline
    We're pleased to know that your move-in experience was smooth and quick at The Shoreline. It's wonderful to hear that our team was able to assist you effectively and that you're satisfied with your unit. We're also glad that you're enjoying the convenience of our location. Your feedback is valuable to us, and we'll continue working hard to maintain your satisfaction. If there's anything more we can assist you with, feel free to reach out to us at leasing-theshoreline@rentberger.com or 833-898-6101.
    Review Author Icon

    Resident 1240258

    Verified Resident 2020 - 2024

    4/2/2024

    Lived on property for almost 3 years. Love the location?close enough to downtown but far enough away to avoid the traffic and crowds. Pool is fantastic! New property management is quick in addressing needs or concerns. Making constant improvements to the building and grounds.

      Manager

      4/3/2024

      The Shoreline
      We're glad to hear that you've had a positive experience at The Shoreline over the past three years! It's great to know that our location, amenities, and our dedicated management team have met your expectations. We appreciate your feedback, and we'll continue to strive for excellence in serving our residents. If you ever need any assistance, please feel free to contact us at leasing-theshoreline@rentberger.com or 833-898-6101.
      Review Author Icon

      Resident 1239728

      Verified Resident 2023 - 2024

      3/31/2024

      The on-site management office staff are great to work with!......................................................

        Manager

        4/1/2024

        The Shoreline
        We appreciate your kind words about our on-site management team at The Shoreline! It's our goal to provide a positive and seamless experience for all our residents. Should you need any further assistance, don't hesitate to reach out at leasing-theshoreline@rentberger.com or 833-898-6101.
        Review Author Icon

        Resident 1237732

        Verified ProspectVisited 2024

        3/24/2024

        Was a great walk through, very detailed and very straight forward of what to expect as a tenant. Was very helpful and kind and make to bring attention to specific details. Was up to date on the information he needed to know and didn't have… See More>
          Manager

          3/25/2024

          The Shoreline
          Thank you for the positive feedback! We're glad to hear that you found the walk-through informative and that our team was able to provide the necessary details promptly. We strive to make the leasing process as clear and straightforward as possible at The Shoreline. If you have any other questions or need further assistance, feel free to contact us at leasing-theshoreline@rentberger.com or 833-898-6101.
          Review Author Icon

          Resident 1235008

          Verified Resident 2023 - 2024

          3/14/2024

          Our experience has been amazing at The Shoreline. Both owners/management have made our time here exceptional! The views from the apartment are unbeatable. There is plenty of green space for animals and for recreational use. The location is just far enough outside of downtown that… See More>
          Manager

          3/15/2024

          The Shoreline
          We appreciate your positive feedback about The Shoreline. It's wonderful to hear that you're enjoying the views, green spaces, and convenient location. Your satisfaction is important to us. For any further suggestions or concerns, you're welcome to reach out at leasing-theshoreline@rentberger.com or 833-898-6101.
          Review Author Icon

          Resident 1234641

          Verified Resident 2020 - 2024

          3/13/2024

          The best part of living here is right on the water. The marina with entertainment in the summer months is a short walk. Low rating for security is because we did have onsite and may in future but not at the time of this comment.

            Manager

            3/14/2024

            The Shoreline
            Thank you for your review, we're glad to hear you've been enjoying the water access and the nearby marina at The Shoreline. We appreciate your feedback and we strive to maintain a comfortable environment for all our residents. Your input is valuable to us and we encourage you to reach out to us at leasing-theshoreline@rentberger.com or 833-898-6101 to discuss any further suggestions or concerns.
            Review Author Icon

            Resident 1231339

            Verified Resident 2019 - 2024

            3/3/2024

            I enjoy living in this building. Residents are friendly and engaging. The views of the Lake are inspiring. The building is conveniently located off I-90 which makes it easy to travel in the Cleveland Metropolitan area.

              Manager

              3/4/2024

              The Shoreline
              We're pleased to hear you're enjoying your residency at The Shoreline and that the community, views, and location have been positive aspects of your experience. We truly value your feedback. Should you have any suggestions for further improvement, don't hesitate to reach out at leasing-theshoreline@rentberger.com or 833-898-6101.

              Updated Review

              Review Author Icon

              Resident 1215002

              Verified Resident 2021 - 2024

              1/28/2024

              Looking forward to working with our new owners and managers to make this the finest property it can be. Our spectacular views of Lake Erie deserve the best. So far this new group has shown care with both their words and actions.

                Manager

                1/29/2024

                The Shoreline
                We appreciate your positive feedback and look forward to continuing to improve The Shoreline. It's great to hear that you're enjoying the exceptional views of Lake Erie and that you've noticed our commitment to making this property the best in the area. Should you need any assistance in the future, please reach out to us at 1-833-898-6101 or leasing-theshoreline@rentberger.com.
                Review Author Icon

                Resident 1218949

                Verified Resident 2023 - 2024

                1/21/2024

                The staff are pleasant and professional. They handle questions and concerns quickly. All public areas are clean and tidy. The Parcel Pending package area is great, I no longer worry about my packages. Enjoy living at The Shoreline!

                  Manager

                  1/22/2024

                  The Shoreline
                  Thank you for your positive feedback! We're thrilled to hear that you've had such a great experience with our professional staff and are enjoying the clean common areas and Parcel Pending package area at The Shoreline. It's fantastic to know that you feel at ease about your packages and that you're enjoying your time living here. Should you ever have more questions or need assistance, don't hesitate to contact us at 833-898-6101 or leasing-theshoreline@rentberger.com.
                  Review Author Icon

                  Resident 1218948

                  Verified Resident 2022 - 2024

                  1/21/2024

                  Beautiful apartments right on the shores of Lake Erie. Great staff that is very caring and will always work with you. Maintenance is quick to rectify any problems. I would recommend The Shorline Apartments to anyone. It has beautiful views of… See More>
                    Manager

                    1/22/2024

                    The Shoreline
                    Thank you for your glowing review of The Shoreline! We're thrilled to hear that you're enjoying the beautiful lakeside views, spacious apartments, and our dedicated staff. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to contact us at 833-898-6101 or leasing-theshoreline@rentberger.com.
                    Review Author Icon

                    Resident 1218190

                    Verified Resident 2023 - 2024

                    1/18/2024

                    This community is very conveniently located, beautiful, on the water nestled between marinas. We have a nice sauna and workout room and coffee every morning. Living on the water is great and being so close to downtown makes living at the shoreline worth it.

                      Manager

                      1/19/2024

                      The Shoreline
                      We appreciate your wonderful feedback about The Shoreline! It's great to know that you're enjoying the convenient location, stunning views, and our amenities such as the sauna, workout room, and morning coffee. We're delighted to hear that you find living here to be worth it. If you have any further needs or questions, feel free to reach out to us at 833-898-6101 or leasing-theshoreline@rentberger.com.
                      Review Author Icon

                      Resident 1217744

                      Verified ProspectVisited 2024

                      1/16/2024

                      The nicest office staff IN THE LAND! I was over an hour late to my visit to look at a new apartment on a saturday afternoon and Jessica stayed late just to make sure she was there to walk me around! That is world class… See More>
                        Manager

                        1/17/2024

                        The Shoreline
                        Thank you for your kind words about our staff! We're glad to know that your interaction with Jessica was a positive one and that she could assist you during your visit to The Shoreline. We're here to provide you with excellent service. If you have any further needs or questions, please do not hesitate to get in touch with us at 1-833-898-6101 or leasing-theshoreline@rentberger.com.
                        Review Author Icon

                        Resident 1215083

                        Verified Resident 2023 - 2024

                        1/7/2024

                        Waking up to a waterfront property is the absolute best feeling that one could have! The location of the building is perfect you're downtown but far enough to were you avoid all of the things that make you not want to live downtown.

                          Manager

                          1/8/2024

                          The Shoreline
                          Thank you for sharing your experience at The Shoreline! We're thrilled to hear that you're enjoying the waterfront views and convenient downtown location. Your satisfaction is important to us, so please don't hesitate to reach out if you need anything. You can contact us at 833-898-6101 or leasing-theshoreline@rentberger.com.
                          Review Author Icon

                          Resident 1210263

                          Verified Resident 2021 - 2023

                          12/20/2023

                          Too soon to comment with the new owner. Prior management did an okay job if issues were brought to their attention. One ongoing issue is with the trash not being emptied in the visitor's parking lot.

                            Manager

                            12/21/2023

                            The Shoreline
                            Thank you for your feedback. We appreciate your patience during the transition period. Rest assured, we strive to maintain the cleanliness of all areas of The Shoreline, including the visitor's parking lot. Please feel free to reach out to us directly at 833-898-6101 or leasing-theshoreline@rentberger.com if you have any further concerns or suggestions. We're here to make your living experience the best it can be.
                            Review Author Icon

                            anonymous

                            Resident 2021

                            9/24/2021

                            The lake brought me to this community. Unlike any other apartment building in Cleveland, this building hovers the water on three sides. Formerly (i understand) a dock building to accept and distribute cars from Detroit, it was converted to apartments around 1993. With natural views,… See More>
                              Review Author Icon

                              anonymous

                              Resident 2020 - 2021

                              7/26/2021

                              Cool spot, definitely not “luxury.” Our apartment had an old razor blade in the bathroom and chips in the kitchen on move in day. Our AC (and everyone else who I’ve talked to agrees) sucks. The lakeside apartments get SOOOO hot from the sun reflecting… See More>
                                Review Author Icon

                                anonymous

                                Resident 2021

                                5/11/2021

                                I just moved in to what's now called the shoreline apartment I can't wait till my lease is up because I will be moving. The worse part is how rude and disrespectful the so called manager is. She is extremely rude and useless. I would… See More>
                                  Review Author Icon

                                  anonymous

                                  Resident 2020

                                  3/31/2020

                                  I've lived here a few months now. I love the location except for the highway noise. The maintenance staff works very hard but I don't know how they can work for the woman who runs this place, I have a feeling she probably gets very… See More>
                                    Review Author Icon

                                    Shireen Parsai

                                    Resident 2016 - 2017

                                    10/28/2017

                                    Quay 55 has now changed it's name to "The Shoreline". With it came terrible and unprofessional management that is only concerned about the bottom dollar and not the individuals here. I agree with everything in the post below me.… See More>
                                      Review Author Icon

                                      anonymous

                                      Resident 2017

                                      10/22/2017

                                      This place is to expensive for what you get! It looks luxury but it isn't. The materials used in the units are cheap, there is not enough lighting in the units and worst of all there is an issue with the plumbing, weak water pressure,… See More>
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                                        anonymous

                                        Resident 2017

                                        6/29/2017

                                        LONG POST, BUT I FEEL THE NEED TO SHARE THIS INFO WITH THE PUBLIC Once a jewel on Cleveland's shoreline, this apartment building is a ship sinking fast. Back when Quay55 first opened it was THEE place in Cleveland to live. The owner at the time did… See More>
                                          Review Author Icon

                                          anonymous

                                          Resident 2016 - 2017

                                          2/27/2017

                                          From the beautiful views of lake erie to the finished touches of this renovated historic building, I love living at Quay55. The staff is responsive to requests, and constantly provide perks to the residents like the unexpected gift wrapping station at the holidays, the… See More>
                                            Review Author Icon

                                            ASBRE2

                                            Resident 2015 - 2016

                                            11/11/2016

                                            Wonderful! Front desk staff are so responsive and friendly! The grounds and building are beautifully maintained!

                                              Review Author Icon

                                              hortenbrian

                                              Resident 2016

                                              10/26/2016

                                              I love the Place! With all of the new renovations, I wish there was better workout equipment! Nick on maintenance is great!

                                                Features & Amenities

                                                Parking
                                                • both our north and south garages are heated for comfort year-round. we also provide a no-charge resident car wash station in our indoor garage and free outdoor parking so our residents have plenty of spaces.
                                                Pets
                                                • Cat / Dog Allowed
                                                  Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs to our community! Please enter the breed info in your application.
                                                  Less Info
                                                  More Info
                                                • Animal type not listed Allowed
                                                Other
                                                • Break Room
                                                • Cort Furniture
                                                • Elevator
                                                • Free Weights
                                                • Full Quality Inspection
                                                • Online Service Requests
                                                • Onsite Bike Rentals
                                                • Thirty Day Apartment Trial
                                                • Transfer Program
                                                • Video Tours
                                                • in our patio area, you’ll also find our lakeside firepit—one of the most popular gathering places for our residents. we provide plenty of wood for burning as the weather starts to get cooler.
                                                • many residents love to start their mornings on our lakeside boardwalk, walking their dogs or sitting on benches just feet from the water to drink their coffee.
                                                • on the main level of our complex, you’ll find standard, hot-rock, men’s and women’s saunas. our residents love that these are conveniently near the gym.
                                                • our apartments are pet-friendly, and you and your pup can socialize at our off-leash, fenced-in dog park. let them run free and stretch their legs while you relax and connect with other resident dog owners.
                                                • our lake-view, resort-style, heated pool is the only pool on cleveland’s lakefront, and the accompanying patio features webber grills and a picnic area where residents often spend time together.
                                                • our residents enjoy a modern gym with a wide range of fitness equipment and free weights that allows them to get the workout they want without leaving the comfort of home.
                                                • relax lakeside or work from home in the community room. residents can rent our beautiful community room as an event space for parties or large gatherings of up to 40 people.
                                                • take advantage of the convenient, secure storage we provide on-site in the safety of the indoor north garage.
                                                • this real grass space sits between the north end of our building and the swimming pool, offering a great view of the lake and sunset. people gather here to play cornhole, walk their dogs, sit on the loveseat swing, and let their kids play.
                                                • you can enjoy fishing in lake erie right from our lakeside boardwalk. residents regularly catch catfish, perch, and smallmouth bass.
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                                                Leasing

                                                Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to The Shoreline today.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:30 AM - 06:00 PM
                                                • Saturday: Closed
                                                This community is managed by

                                                Berger Communities

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                                                Communities
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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Can you hear your neighbors?

                                                Frequently Asked

                                                Based on 175 number of votes by renters, The Shoreline is currently rated 4.4 out of 5 stars.
                                                The Shoreline is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                The Shoreline is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                The Shoreline is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                The Shoreline is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                The Shoreline is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                The Shoreline is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 1 days to their community reviews in the past year.
                                                Berger Communities
                                                Cat / Dog Allowed
                                                Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                Pet Limit: 2
                                                Comments: We welcome cats and dogs to our community! Please enter the breed info in your application.
                                                Animal type not listed Allowed
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                2 Beds, 2.5 Baths
                                                3 Beds, 2 Baths
                                                Spring Into Savings Special! Spring Into Savings Special for the first 5 Move-ins! -- $1500 off your first month PLUS take your chance on our Prize Wheel to win additional perks.

                                                Contact Property

                                                The Shoreline

                                                April 2024

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                                                The Shoreline is a 623 - 2,920 sq. ft. apartment in Cleveland in zip code 44114. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,667 - $4,484. Nearby cities include Brooklyn, Cleveland Heights, East Cleveland, Lakewood, and Bratenahl.

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