Cornerstone Crossing
#15,044 #63 #354

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Cornerstone Crossing

6033 Lake Club Court, Columbus, OH 43232
(133 Reviews)
$735 - $1,011/mo

Reviews

(132)

2.2 rating

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133 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospectiveVisited 2024

3/8/2024

This is a scam

Where do I start and how much time do you have? This is a scam. Plain and simple. They took my application fee and then tried to charge a "holding fee" of $469 on an apartment, even though I didn't have an apartment or sign a lease. (Security deposits are generally incurred when you sign a lease, and if you haven't signed a lease, they have no way of knowing how much your security deposit, which they call a "holding fee," will be.) They've sent me quotes, and when I go in to sign up for an apartment, the apartments are already taken, even though the quotes are still active and valid. Each subsequent quote also keeps going up in price. My account was cancelled for not paying them the $469, and so far I haven't received my application fee refund ($350), and there's a good chance that I may have lost the "holding fee" ($469) as well had I paid it. I think this is just a pay to play scheme. If you pay them an additional $469 on top of the application fee, they "may" be able to find you an apartment. Anytime you get taken by a… See More>
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    anonymous

    Resident 2023 - 2024

    3/3/2024

    Getting better

    Brandon & Marley always come through And it seems to be pretty fast each time I need them I appreciate how they explain in detail what’s happening while making the repairs. Thanks you guys Keep up the good work!!

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      anonymous

      Resident 2023

      10/1/2023

      Save your money

      ants , mice, and the apartments look nothing like how they look online. All the appliances are worn down, and once you complain they will charge you 500 for some rodents that came with the apartment .

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        anonymous

        Resident 2021 - 2023

        8/9/2023

        TWO THINGS I CONTINUE TO NOTICE HAS BECOME A CONSTANT AT THIS COMPLEX: MAINTENANCE OF THE PHYSICAL FACILITIES, ESPECIALLY IT GENERAL OUTLOOK REMAINS A PRIORITY. I TRAVELLED RECENTLY AND RETURNED, THE FACILITY WAS JUST AS I LEFT IT AS IF - UPLIFTED, CLEAN AND SECURED. SECOND, THERE IS THE SERVICE. I WANT TO RECOGNIZE THE PROMPT REACTIONS OR RESPONSE OF SCOTT, A MAINTENANCE ASSOCIATE WHO DOES NOT ONLY RESPOND TO REQUESTS PROMPTLY, BUT HE ALSO TAKES HIS TIME TO EXPLAIN WHAT HE WILL DO, WHAT THE PROBLEM IS AND WHAT HE HAS DONE TO REMEDY THE SITUATION COMPLAINED OF OR THE ISSUE REPORTED AND NEEDING RESOLUTION. I WILL NOT ONLY COMMEND BUT ADMONISH THE MANAGEMENT TO CONTINUE THE GOOD WORK WHICH ENHANCES OUR SENSE OF SECURITY AND "PEACE AT HOME".

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          anonymous

          Resident 2011 - 2022

          12/14/2022

          Don't move here

          Don't live here Thay lie to you over everything that is going on with your apartment and everything we had black mold eating the walls we also had mice that were so bad you could literally see them running across the floor told him about the situation they came in to do apparently a maintenance expectation and they ended up telling my mother who was having two years old they were no longer going to remove her month to month lease literally right after my father passed away he wasn't even cremated before they had put the notice on the door I fought them in court and in currently in a hotel because of them these people are horrible James is a liar he is so unemotional and such an a****** like it's unbelievable the lengthy people will go to and he thinks he is above everybody and sorry honey you're not you are just as bad as these people running it you are considered the slumlord you are considered to some Lord's little Aaron boy you should be ashamed of yourself you should really take stock of you you should really look inside of your soul and see that… See More>
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            anonymous

            Resident 2022

            11/16/2022

            Santiago who works for Maintenace came out fixed the issues in my apartment. He is very professional, and very respectful! He got the job done, Quick and easy! Somebody give this man a raise for his hard work ethic. Thanks Santiago!!

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              anonymous

              Resident 2021 - 2022

              9/30/2022

              Do not live here unless you absolutely have to

              This place is not great to live in. The only thing going for it is the cheap large apartment. Management is lack luster and not helpful. State of apartments are in disrepair with carpet coming up, paint on carpets, dings in walls, nails on the ground during move in, etc. This place is mismanaged and dont expect any help from management. Ground have trash everywhere and weeds everywhere as well as neighbors letting their dogs go to the restroom without picking it up. When i was signing my lease a woman came out of the leasing office crying warning not to stay here and i should have listened. What a waste of a year of my life.

                Updated Review

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                anonymous

                Resident 2017 - 2022

                2/11/2022

                DO NOT MOVE HERE! The right hand doesn’t know what the left is doing! James the property manager is a LIAR! He will tell you ANYTHING! The first two years were GOOD! Then they switched owners! TRASH EVERY SINCE! Ppl come & go. So. That should tell you something! In order to get my front closet repaired, which had hella mold in it. I had to escrow my rent. Maintenance is TRASH!! Since being fixed… It’s starting to crack. So. The mold will be back! They allow tenants dogs to ---- & don’t make them clean it up. (As stated in lease) they want you to do their job. They say send in pics! Then say we can’t verify the person. Of course NOT! Cause y’all sit in the office & don’t walk y’alls community. Abby & Sam left & it’s ------ AF! Don’t waste the time coming here. A few employees quit, due to the way they treat tenants. Others stay… Cause they get free insurance & discounts on rent. That’s more important than treating ppl correctly! Each & everyone of y’all are FULL OF ----! And it’s SAD! But. It’s okay. God is watching. Y’all have some good… See More>
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                  Raebrew

                  Resident 2020 - 2022

                  1/19/2022

                  Don’t move here if you care about your health and safety…. Truly. Weekly shootings, theft, killing. Guys that think the bass in their car is awesome at 3 am. Trash everywhere except for in the dumpsters. Maintenance is lazy and will only put bandaids on issues. I have seen all kinds of issues from floods, broken heating, bugs, and mold. I know we’re in a low income area and the buildings are 70 years old but they just don’t try at all……

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                    anonymous

                    prospectiveVisited 2022

                    1/6/2022

                    Let’s start with how CORNERSTONE CROSSING is stealing money from people. I submitted any application in January of 2022 in which $349.00 is required before you’re even considered but $250.00 (holding fee) of it would be refunded as long as your application wasn’t falsified. I submitted all needed documents and raven from the office calls and says “hi i need a phone number to call your supervisor to verify employment” , not even 30mins goes by and she emails me again while I’m at work saying my application was denied and I won’t get the refund due to falsification of employment. PLEASE MAKE THIS PLACE A LAST RESORT AS THEY ARE GETTING MONEY OUT OF EVERY ONE.

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                      anonymous

                      prospectiveVisited 2021

                      9/23/2021

                      Don’t apply !! They will keep your deposit for stating you falsified information on your application! I applied and was told I would be placed back on the waiting list until my former landlord replied with my rental history with weather or not I owed a balance or got a eviction. Instead of being placed on a waiting list I received a email stating I was denied due to unverified information.. Why would anyone lie on a application and be willing to loose $250 !!??? Olivia who works in the office told me id be placed on a waiting list until further notice but instead denied me and she never received a definite answer from my previous landlord. People work hard for their money and $250 is way too much money to just throw in the trash .. I’m so glad this didn’t work out in my favor because I can only imagine how horrible it must be to actually rent here if they are stealing money from people who are looking for a place to stay.

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                        anonymous

                        Resident 2020 - 2021

                        9/20/2021

                        BUGS. Bed bugs and roaches were a constant problem the entire time I was living there. It was pretty quiet during the day, but at night it was frequent gunshots, police, and murders. Maintenance will attempt to fix things with what they're given to work with... which isn't much. I left my apartment in better condition than when I got it, and they still kept over half of my deposit.

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                          anonymous

                          Resident 2017 - 2021

                          6/14/2021

                          I just wanted to say Asia & Brenna are both GREAT!!! Cornerstone has A LOT of ISSUES!!! But… If you speak with either of these ladies, they will try their BEST to get the issues fixed. It’s NOT them when it can’t be handled! This new company really SUCKS! When I first moved here, life was GOOD!! Now… I have a neighbor with two dogs. They bark ALL DAY & I live under a circus of noise! Nothing has been DONE. You would think, the dogs live hear! That’s how loud they are. Since NOTHING is being done, I’ll be escrowing my rent. I’ve been NOTHING But patience with this situation and nothing has been done. So I’m saying this to you… If you can wait don’t move here! This is a last Resort maintenance does a piss poor job of fixing things & when you complain!!! NOTHING gets DONE! It’s NOT the people in the office fault! It’s the people over them! My first two years were going great. Now… It’s pure HELL! It’s not worth the stress! If you don’t mind half --- bs then you’ll LOVE IT HERE!!! Mental health is REAL!! This place will definitely TEST… See More>
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                            Bean01

                            Resident 2021

                            6/10/2021

                            Breanna Main was very nice and accommodating ,worked with us every step until the lease was signed.The apartment is great and a quiet area. They got me processed and in a new apartment within a week thanks guys

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                              anonymous

                              prospectiveVisited 2021

                              4/20/2021

                              Terrible experience. I was mislead into paying a 2 feet that totalled over $700 dollars. I was told adimmatly that my initial $200 payment would be nonrefundable. Then I was told to give up another $500 within like 24/48 hrs. I requested over and over and over and over to see a model or something similar and I was told for almost 3 weeks how that would happen soon. I was even told about a virtual tour. NONE OF THESE VIEWEINGS HAPPENED. I finally see this place 3 days before move in and I was truly disappointed with the residence. After all this it takes management 1 1/2 weeks to get back to me regarding the staff and my situation not finding this apartment up to par. Terrible customer service and the management will have you waiting over a week as well. Im glad I don't live here and feel terrible for those who do. You will be treated terribly at the cornerstone crossing. Think twice before wasting your time. Much patience was shown throughout this entire delay. Crazy to believe this is true but yes it is???????

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                                anonymous

                                Resident 2018 - 2021

                                1/12/2021

                                DO NOT MOVE IN, this place is disgusting, ------ . Maintenance man can’t do REAL maintenance. Won’t fix air w/o medical reason if they do it’s about a 8 week turn around time. For them to fix your Friday it has to b broke for 3 days.OH ! and my neighbor told me and I SAW the roof cave in on one of these tenets from proper roofing. Also if someone is listening to loud music or being loud AFTER hours, you have to call the office and complain literally 30 times and call the police a good 5 times before something is actually done. The trash is always all over the parking lot. They say no pit bulls , but those dogs are EVERYWHERE. It smells like weed . The office staff are RUDE , a lady name Asia , Aaliyah and Trevor

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                                  Sunshine_L

                                  prospectiveVisited 2020

                                  8/28/2020

                                  They took my money, then deceived the Leasing Agent I spoke with! He was the only nice person in the entire place. His name is Travis. After they told him I had no verifiable income, they also told him they would send me my money back, but in a check! They debited my account, they know I am moving, but they SAY they'll send me a check, if I give them my new address! By the way, I receive Social Security, which is Federal, not State. This is why I say they lied, because my Social Security will transfer to wherever I move! In my personal opinion, if you want to live in an honest community, you may want to look elsewhere. I know I am. All they had to do was rescind the payment and send it back to my account, the same way I sent it to them. Since they wont, I am filing a claim of Fraud with my bank, and letting them deal with it.

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                                    anonymous

                                    Resident 2018

                                    8/7/2018

                                    2 MONTH RESIDENT NO AC KEEPS RUNNING AND NOT WORKING ELECTRIC BILL WAS 230.00 FOR 1 MONTH CEILINGS LEAKING FRIDGE LEAKING COUNTER TOPS COMING UP SCREEN NOT IN PATIO DOORS CARPET WASNY CLEANED PROPERLY NO SMELL OFF CLEANER STOVE LOOKS LIKE IT HAS CAT SCRATCHES ALL OVER IT LEAKS IN BEDROOM ALSO AND THEY ALSO ADVERTISE THINGS YOU CANT USE THE POOL HOW CAN THEY GET AWAY WITH ADVERTISING SOMETHING THEY DONT HAVE BUT DON'T CHANGE YOUR RENT SOMEONE PLEASE HELP ME CAN I CALL THE NEWS CHANNEL OR THE BOARD OF HEALTH SOMEONE PLEASE REPLY WILL BE CALLING MARK ON YOUR SIDE

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                                      anonymous

                                      Resident 2018

                                      6/7/2018

                                      I currently live here and it's been ONLY a month, it's been absolutely terrible. Upon moving in I didnt even get to see my apartment until the literal day of, the first day I'm putting away dishes and my cabinet literally broke off. I thought nothing much of it it seemed like a simple fix, there was greasy stuff all over all of the cabinets and pantry, my sliding glass door has VERY OBVIOUS MARKS of being broken into previously with a crow bar, my ac leaks into my bathroom, this has all been brought to management and nothing's been done. Now I've delt with this as well as I feel I can, but tonight after a long 13 hour shift at work I came home to an EVICTION NOTICE, when I have the screenshot AND confirmation number that I did in fact pay my rent on time. For all of these reasons and so many more my boyfriend and I are definitely looking to go elsewhere do not waste your time. Ps; read all of your lease, they do "upgrades" and you have to pay for them, my quoted rent was $670 a month plus whatever utilities and things… See More>
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                                        saprice

                                        Resident 2018

                                        5/25/2018

                                        There is one person I am impressed with when I came in one time, it's Adonica. I remember when I was talking to Patience Morrison at her desk there was a phone call for her. I seen her get really upset, but she got on the phone and not only she was very polite and professional, but she still help the person on the phone and did not let her feelings get in the way of her job.

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                                          dasiaredman

                                          Resident 2018

                                          3/8/2018

                                          This place is terrible and i hate living here. they do not care about your living conditions! The rental offices lies about everything they can. I’ve been living here for about 4 months. They showed me the exact apartment I was moving into after i signed my lease. The apartment was filthy and they did not clean it. The carpet has many stains and smelled terrible. My dishwasher was over heated and stopped working and i never received a replacement. And also they water in my apartment is very very very cloudy and they are doing nothing to fix it. Do not set yourself up and move here it’s HORRIBLE!

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                                            Sean_P112

                                            Resident 2018

                                            2/25/2018

                                            I see these reviews on here and I can't believe that some of the people on here have nothing to say positive about Cornerstone Crossing. If it wasn't for Tiffany, Dayjanae, Amber, Ciera, Heather, and that whole office that made me feel welcome, showed me the apartment, given good customer service, and caring about me being comfortable, I would still be looking for an apartment. I was in a situation of homeless and need something soon, and the whole office starting with Tiffany help me and went beyond the duty for me to get my apartment. And I want to thank you Cornerstone Staff for helping me through a bad time. And the apartments are very nice with the setup. I don't have any complaints. and for the Staff at Cornerstone, once again thanks. Sean Price at 5888 Apt A

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                                              C. G.

                                              Resident 2018

                                              2/12/2018

                                              *WARNING* *WARNING* *WARNING* If I could give them 0 stars I would. I have lived here only 3 WEEKS & in that time I have been harassed by management, have my privacy invaded, retaliated against and been through mental & emotional trauma by these people. Maintenance has entered my unit for no reason. Leasing office claims they didn't get my rent even though I have proof I paid it. They are refusing to resolve this matter. They claim I have lease "violations" saying broken blinds & broken door screen even though I have pictures & proof it's not true. Management lies about everything. Because of their constant harassment I can't sleep, I can't eat I feel sick to my stomach all the time. When I'm not home I'm constantly worried someone is in my apartment without permission. They make you pay for water but you never see a bill. They just tell you whatever amount they claim it is & refuse to show you any kind of bill. I have lived in some crappy places before but this place is the absolute WORSE! THESE PEOPLE NEED TO BE SHUT DOWN! I found out a few days ago they have an… See More>
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                                                Tiffani dunger

                                                Resident 2017

                                                12/27/2017

                                                Very nice staff, including maintenance, nice size balconies for the Garden apartments! Nice new appliances, cute ceiling fan in my dining room. Multiple laundry rooms and dumpsters for convenience and large parking lot.

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                                                  cherishw1

                                                  Resident 2017

                                                  4/23/2017

                                                  I love my apartment! Cassie is so friendly!!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    1 Bed, 1.5 Baths

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                                                    1 Bed, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D
                                                    D

                                                    Renter Ratings

                                                    C

                                                    Review Ratings

                                                    Noise

                                                    2.8

                                                    Grounds

                                                    2.3

                                                    Safety

                                                    2.0

                                                    Office Staff

                                                    2.3

                                                    Maintenance

                                                    3.0

                                                    Neighborhood

                                                    3.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D

                                                    Number of reviews in the past 365 days

                                                    4

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 133 number of votes by renters, Cornerstone Crossing is currently rated 2.2 out of 5 stars.
                                                    Cornerstone Crossing is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Cornerstone Crossing is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Cornerstone Crossing is rated 2.8/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Cornerstone Crossing is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Cornerstone Crossing is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Cornerstone Crossing is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    1 Bed, 2 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Studio, 2 Baths

                                                    Check Availability

                                                    Cornerstone Crossing

                                                    July 2024

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                                                    Cornerstone Crossing is an apartment in Columbus in zip code 43232. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,011. Nearby cities include Bexley, Upper Arlington, Whitehall, Gahanna, and Worthington.

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