Review History for anonymous

Estates At New Albany


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anonymous

Resident 2018

12/31/2018

My family lived here for 3 years. This place is in no way, shape, or form luxury. Our cars have been broken into. The office now refuses to receive packages, so now our packages are always stolen. Someone tried to break into our front door twice. They damaged our dead bolt the second time. Mold is everywhere. Our shower has to be heavily scrubbed down weekly to get rid of the excessive mold that grows throughout the week. Same with the window sills. It even grows in the toilets. It is truly bad. After the change in management, the people in the office are unnecessarily rude. The tall blonde lady does not belong in the job she has. Why is she always so rude to the residents? They have the worst communication. They screw up bills. They are miserable to deal with. There is an ant problem. We cannot leave the dog's food on the ground in a bowl because the ants will come. It looks trashy. People will leave their trash everywhere outside. They do not bother to keep up with the landscaping except in the front by the office, there are weeds all over. Dog poop galor. It is embarassing when you have guests visit. They raise the rent every year. But it is no where near as nice as the surrounding apartment complexes. I could go on and on, but you get the idea. The value is not good for the price you pay, it is not even safe. Also, they come in and inspect your apartment every 6 months. If they do not think it is clean enough, they will not renew your lease. We have never had a problem renewing, but still find this annoying.

    Review 19 out of 104

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