When it comes to renting apartments, it is almost inevitable that issues will arise for various reasons. Governors square handled issues we experienced with timlieness and care and do not get enough praise for that. We did not notice their great customer service until our experience with our last apartment from another company. Considering the way Governours Square operates and handles everything so deligently, I would give them a 10/10. Thanks for having great renting/service practices. Sorry that your praise was not delivered at the time of our stay with you, but I'm glad our bad experience elsewhere opened our eyes to how great your team operates.