Review History for anonymous

Hilliard Village


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anonymous

Resident 2014 - 2015

7/15/2015

This is one of the worst place to live in Columbus, Ohio. Only good thing is, it is not that far from downtown. So downtown commute is not that bad. This is the only reason I decided to live here but my stay was just awful. Bed bugs all around and the crazy part is, the apartment complex will blame you for that. Utilities bill were around $400 dollars per month during winter and around $250 during summer. Apartment complex staffs are rude and they do not know the meaning of customer service. Also all kind of crazy people all around in the neighborhood. When you go there to look at the apartment to sign up for a lease, they will show you one of the best apartment they have and when they will assign you an apartment you will be in the worst one. Because of bed bugs I had to heat my apartment 3 times during my 1 year stay here. Please do not even think about this apartment for your living. Believe me there is nothing personal but this place sucks big time. Also, I want to mention one more thing. If there are people who are providing good feedback/review for this apartment, I promise they are lying or simply they are the staffs who is currently working here. A genuine customer will never provide good feedback to this apartment complex unless they enjoy sleeping on their bed with bed bugs every night. Below is the response from the owner of the apartment after my honest feedback. Response from the owner - Prakash, we want to assure you that we do not participate in the dishonest practice of writing fake reviews. We welcome all feedback because it helps us solve issues that our residents may be having. We truly apologize that you think your time at Hilliard Village was awful. Pest management can be incredibly frustrating. We try to take care of pest problems as swiftly as possible. However, as it states in your lease, if the apartment did not have pests before it is occupied, and the pest company is unable to locate the source of the pests, then each resident has to pay for the treatment themselves. This is the best way to ensure that it is fair. It seems that you may already be moving, but if there is something that we can do to make you happier in your home, please let us know. My response - Dear owner as you said "Prakash, we want to assure you that we do not participate in the dishonest practice of writing fake reviews", I say, you are absolutely correct. I don't believe on writing fake reviews as well. It is my honest review and just because you don't like it doesn't mean that it is fake. I just wanted to make people aware of the truth. Folks out there if you don't believe me then I would say you are willing to know the truth in a hard way. Please sign up for this apartment.

    Review 19 out of 69

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