Review History for anonymous

Madison Grove Townhomes


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anonymous

Resident 2016 - 2023

4/15/2023

“No A/C repairs until summer”

DO NOT MOVE HERE!!! Every year the air conditioning system runs out of refrigerant and they refuse to fix the problem. We put a work order in to have them fix our air conditioner and they told us they were not fixing it until the summer unless we had a doctor note. Everyday of this week has hit the mid to upper 70s outside and the temperature in the inside of our apartment has been higher than that. We can’t even use our stove because it raises the temperature of our apartment. The temperature is so hot it is near heat stroke conditions inside of our apartment. We have to drink plenty of fluids so we don’t suffer from dehydration. The conditions inside of our apartment is horrible. We have to run cold water out of all the faucets and showers with fans nearby to try to cool the place down. DO NOT MOVE HERE!!!
    Manager

    4/19/2023

    Madison Grove Townhomes
    Hello Melissa, Thank you for reaching out with your concerns and worthy frustrations about your A/C. We know how important it is to feel comfortable in your home and we are doing our best to keep you cool. While the weather has made a turn to normal spring weather, we do need to wait to repair your A/C when the temperature becomes warmer. We did reach out letting you know that we would be putting in a temporary A/C unit in your home until we are able to repair your current A/C. We appreciate your patience during this time and while the weather is cooler now, we hope you will remain cool as well. If you have any further questions or concerns, please call our team at the office who is here to help. Best Regards.

    Review 2 out of 49

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    Madison Grove Townhomes

    May 2024

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