Review History for anonymous

Madison Park


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anonymous

Resident 2014 - 2016

8/30/2016

Be informed before renting here or any Preferred Living complex. Firstly, communication is HORRIBLE. Example: we received a letter in our door letting us know we had 2 days to get rid of a grill that we specifically bought because we had a balcony and were told grills were permitted. Apparently, the complex had just discovered that this was actually a fire code violation so they were putting the burden of removing the grill and somehow figuring out how to not make this a total financial loss on us because of their ignorance. They also moved the leasing office off site for about 6 months with little to no warning. You should be very aware of where your unit will actually be located. When we toured we were not told a railroad track ran behind the complex and although we should've paid more attention, it should have been disclosed that our unit directly faced the tracks and would shake about 4 times a night when trains passed. You will also not get your pet deposit fee back at all, it is simply a fee for what is apparently the very exclusive privilege of owning a small pet. And many people won't pick up after these pets; there was feces all over the parking lot and common grassy areas. Management did not seem to think it important to enforce any policy about picking up after your dogs. Upon move out, you will be charged exorbitant fees for what is routine cleaning between tenants. I thoroughly cleaned the unit before move out to the best of my ability without having professional cleaning equipment and was still charged various cleaning fees (including $5 to replace a lightbulb that never worked when we moved in and we didn't even realize was a light). Also, due to a stain about 4 inches wide by 1 inch deep in a corner of the carpet, management felt it necessary to replace the entire carpet of a 2 bedroom apartment and stuck us with the fee. There were various other stains on the carpet that we noted on move in and we were blamed for these as well despite having the documentation that we did not cause them. So do more research than we did and don't get stuck in a lease with these slumlords. It may seem like a decent price for the amount of square footage but you will more than pay for it in fees and utilities. They also raise rent by about $50/month every year so don't plan on staying for long as it will quickly move out of your price range. I have already warned all my friends and family members to avoid Preferred Living at all costs and based on some other reviews of their complexes I have read, this is not an uncommon experience. Bonus! They use APL as their electric provider not AEP. Be prepared to pay double in utilities what you would expect because APL basically buys the electricity from AEP and charges a "service fee" for providing it. You will also pay for your entire building's electric so even though you kept the heat on 68 degrees all winter, you'll pay $200 a month because someone on the first floor is cranking it to 75.

    Review 9 out of 15

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    Madison Park

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