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Prospective Resident · 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2015
The office staff at this place is a JOKE!!!! I went in to view an apartment and I was told one would be ready the following week. Then I was contacted and told the apartment would be ready to view a couple of days later. I went to view the apartment on the second date I was given and was told the apartment would be ready later that day. I called back to see if it was ready and AGAIN I was given the run around. Needless to say, I was told the apartment would be ready the following week. At this point I was tired of the lies and told JESSICA to just have someone call me when the apartment was ready. I asked her if she needed my phone number and she said "no we already have it". I should have known that was a bad sign. A few days later I still hadn't received a call. I decided to call and find out if the apartment was ready. JESSICA again answered and stated the apartment was ready but I had to be there before 4:30pm which is the exact time I leave work. Her excuse was that supposedly the lady moving In would be there at 4:30pm. When I questioned JESSICA and asked why no one called to let me know, she gave me some stupid excuse saying they didn't have my phone number. I knew that was a lie because I had been in contact with JESSICA specifically for about a week. Also, not to mention I had a previous voicemail from another member of the office staff. I informed JESSICA I would not be able to make it because I was still at work. She then proceeded to tell me about another apartment that might be ready at the end of the following month. I declined. This place is not worth the hassle. If I had to go through this many issues just trying to view an apartment I can only imagine what it would be like to actually live there. I'm glad I was able to find another apartment with a courteous, nice and professional office staff. I would NOT recommend Morse Glen apartments to anyone!! First impressions are everything and JESSICA along with the other office staff did a horrible job. The office staff at Morse Glen is beyond unprofessional. The only reason I selected one star for the rating is because I had to in order to post my review. If it wasn't for that I would have given zeros across the board regarding the office staff.
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