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River House

891 Ingleside Avenue, Columbus, OH 43215
891 Ingleside Avenue, Columbus, OH 43215

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Ratings & Reviews (88 Reviews)

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 Verified Resident 875633vrp 2020 - 2021
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02/23/2021
Beautiful club house, love the decor and the pool table especially. The movie theater brightness on the projector is extremely dark, maybe that's an easy fix. The appliances are great and the apartment is well insulated, though the ceilings are very thin. Not really something that… See More
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 Verified Resident 875462vrp 2019 - 2021
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02/23/2021
Has gone downhill since new management. Can tell they spend less towards residents. Smaller referral bonuses, less resident events, not stocked coffee bar, no more water bottles/soda, less staff. No one ever answers the office phone when you call. Grounds are not as clean. See More
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 Verified Resident 875459vrp 2019 - 2021
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02/23/2021
This apartment community great. Nice gym but which they would have a few more cardio machines. The pool is beautiful and the common area is great as well- need to restock the fridge more. Before covid there were mini community events almost one every month which… See More
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 Verified Resident 875349vrp 2019 - 2021
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02/22/2021
It's great a lot of our friends and young people live there so it's super fun. Maintenance and portal is great easy to use and very responsive (haven't used maintenance since switching mgmt thiugh) I do wish that the club house, pool, and tanning was open… See More
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 Verified Resident 875313vrp 2019 - 2021
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02/22/2021
I would not recommend this apartment. It is a fun atmosphere but they do not take care of the place. They built it as cheaply as possible and things are consistently breaking. My ceiling has leaked twice, my sink has broken three times and the microwave… See More
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 Verified Resident 875292vrp 2019 - 2021
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02/22/2021
Very satisfied with living experience. Nice and quiet yet close to downtown. Upkeep is nice. Feels very new. Amenities are very nice as well. Trash and parking are a big issue to me though. Need more trash bins for the Millais. See More
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 Verified Resident 875277vrp 2020 - 2021
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02/22/2021
It's been horrible since they change the management, I was happy with the first one but the new one they take too long to solve problems, the trash is been everywhere the door doesn't open, I can't let people enter through my phone..... See More
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 Verified Resident 875228vrp 2020 - 2021
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02/22/2021
Overall good. Can be noisy weekend nights with people in hallways. Also the doors consistently slamming is a nuisance. Otherwise noise doesn't seem to be an issue. Biggest concern is packages left unattended downstairs near the elevator. If they are not in luxer we do not… See More
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 Verified Resident 875153vrp 2019 - 2021
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02/22/2021
The community is great here and I really enjoy the location. All the amenities are very nice and can be used year-round. The management changed at the end of 2020 and I haven't had much interaction with them but I have not had any problems so… See More
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 Verified Resident 875082vrp 2020 - 2021
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02/22/2021
Overall good experience. Maintenance is always very quick and helpful, office has generally been helpful since they got new management, and apartments are very nice. Apartment is usually quiet, especially given the number of shared walls. Main complaints are small. Trash container will fill up regularly.… See More
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 Verified Resident 875020vrp 2020 - 2021
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02/22/2021
Location is great. Amenities are also great. Spacious apartment. Noise level not so great - Can hear basically every move from units above if you are not on the top floor. Lots of structural issues in the timeframe I'd lived here See More
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 Verified Resident 875019vrp 2020 - 2021
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02/22/2021
Nice apartments and beautiful clubhouse and pool. Upset about how covid has changed the amenities we pay for. Certain things are not available or close after 5pm. This is super inconvenient for people who work a normal job!!!! I don't understand why something can be 'safer'… See More
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 Verified Resident 875004vrp 2020 - 2021
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02/22/2021
We moved in right when milhaus took over the River House community. We had signed a lease with the previous owners , but milhaus made it easy to transition. So far we have been pretty happy with our new place. We love the amenities and our… See More
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 Verified Resident 874986vrp 2020 - 2021
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Office Staff
02/22/2021
We love it here. Anytime there is an issue or question we have, it gets taken care of in a timely and efficient manner. The staff and management team have been great about communicating what is open/available regarding COVID protocol and we were happy to extend… See More
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 Verified Resident 874985vrp 2020 - 2021
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02/22/2021
Overall, I've had a good experience at River House. The amenities are great and I love the location. The walls are thinner than I would like and guest parking was taken away with the new management... See More
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 Verified Resident 874984vrp 2020 - 2021
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Maintenance
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Safety
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Office Staff
02/22/2021
Overall the community has been very welcoming, friendly, and safe feeling. Maintenance has been so timely, and everyone working at the office has been very helpful. Overall my experience with customer service here has been wonderful, and the amenities are very well upkeep and maintained. The… See More
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 Verified Resident 874959vrp 2019 - 2021
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Maintenance
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Safety
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Office Staff
02/22/2021
This property has been great. My move in process was great with the former owner and they were very sweet. With COVID it's been hard meeting the new members of the new owners but I have nothing bad to say. See More
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 Verified Resident 874587vrp 2019 - 2021
Rating Breakdown
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Maintenance
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Safety
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Office Staff
02/20/2021
Overall River House has been a very positive place to live. The location is very convenient for getting anywhere in town and close proximity to the bike trail is a huge plus. The current management has been extremely efficient at responding to maintenance concerns. The gym… See More
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 Verified Resident 874467vrp 2020 - 2021
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02/19/2021
Initially I was very happy about moving in. The management seemed very receptive to any feedback and seemed like they wanted you to have a great experience living here. However after actually moving in, I found that not to be the case. There is very poor… See More
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 Verified Resident 874423vrp 2019 - 2021
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Maintenance
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Safety
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Office Staff
02/19/2021
It's like living at a vacation resort. The grounds are maintained. Friendly staff. Community events. I love it! Mail packages system could improve. Parking is bad. Still worth living here. Everything else is amazing! See More
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 Verified Resident 874375vrp 2020 - 2021
Rating Breakdown
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Maintenance
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Safety
Grounds
Office Staff
02/19/2021
The cleanliness of the halls etc. is greatly appreciated. My frustration is the parking. If folks can have guests that's fine if not it would be great if it was more consistent. A process of a guest pass or an assigned spot would be helpful. It… See More
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 Verified Resident 874374vrp 2019 - 2021
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2021
Overall it's been a good place to live. I love the coffee in the lobby and maintenance is responsive. Critiques - there is no recycling, lots of cars have gotten broken into in the parking lot, and no efforts were made to make up for the… See More
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 Verified Residentvrp 2020 - 2021
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2021
I chose this apartment because I was extremely impressed by the amenities and location. In particular, the original management, preferred living, was wonderful. I have experienced many issues ever since new ownership took over. In particular, guest parking and call boxes not working. As well as… See More
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River House Manager

02/26/2021

Hi. Thank you for taking the time to leave us a review! I apologize we had some technical issues in your building. There were some issues when transferring the internet accounts from Preferred Living which is why the call boxes and lockers were temporarily offline. This has all been taken care of and we don't foresee any other issues. We did remove guest parking because we had been receiving numerous complaints from residents who live here that they were unable to find a parking space. All of the surrounding streets are free and no permit is needed if you are looking for some where to have your guests to park!

 Verified Resident 874362vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2021
River house is a decent apartment complex but it is hard to justify the cost. The amenities are pretty, but limited. There are relatively frequent breakdowns of things like intercoms and gym equipment. The parking is horrible if you ever want to have guests over. The… See More
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 Verified Residentvrp 2019 - 2021
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Maintenance
Neighborhood
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Grounds
Office Staff
02/19/2021
I absolutely love living here. I have a great sized apartment with great features. The quality of the appliances and apartment is very good. I bet there are nicer apartments, but I have lived here since they opened and love it. I like that we have… See More
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River House Manager

02/26/2021

Hi! Thank you for taking the time to leave us a review! I am glad you enjoy living at River House! When living in apartments, you will likely hear the people around you, but if you ever feel like the noise is excessive please just contact the rental office - we are happy to help with your concerns!

 Updated Review
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Manager

 
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Leasing:

A
Milhaus
VIEW 17 COMMUNITIES

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Frequently Asked

What are noise levels like at River House?
The community is rated 2.9/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at River House?
The community is rated 3.5/5 stars, signifying much satisfaction on average.

How safe is River House?
The community is rated 3.4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.7/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 38.64% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 10.14 days to their community reviews in the past year.

Who manages River House?
Milhaus

What is the pet policy at River House?
No pet policy available


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River House is an apartment in Columbus in zip code 43215. Nearby cities include Bexley, Gahanna, Whitehall, Worthington, and Upper Arlington. 43203, 43205, 43211, 43201, and 43210 are nearby zip codes.

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River House

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    Resident Photos (5)

    • (Resident photo uploaded on 02/16/2021) Image of River House in Columbus, OH
    • (Resident photo uploaded on 02/16/2021) Image of River House in Columbus, OH
    • (Resident photo uploaded on 02/16/2021) Image of River House in Columbus, OH
    • (Resident photo uploaded on 02/16/2021) Image of River House in Columbus, OH
    • (Resident photo uploaded on 02/16/2021) Image of River House in Columbus, OH
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