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1401 Aschinger Boulevard, Columbus, OH 43212
1401 Aschinger Boulevard, Columbus, OH 43212

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The Meridian by Cortland

 
 
 
 
 
 

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Verified Resident 701030 2019 Not Recommended

Reviewed 09/30/2019

Think twice before renting here. Very poor response for safety required repairs. Location is good, but there are better options near by. When contacting staff about repairs, all the offer is a no fee, move out. Unacceptable!
The Meridian by Cortland Manager10/02/2019

Hi Don, Thank you for taking the time to complete a review, though I am sorry to hear your experience has not met our high expectations. We are proud of our commitment to provide the best resident experience for current and future residents. We offer a 45 day satisfaction guarantee because we are confident we will provide a great resident experience, and also want new residents to have the freedom to determine if we are living up to our own high standards. When we spoke you had indicated you'd like to be relocated and that is why I mentioned our 45 day satisfaction guarantee as a possible solution. I apologize if it came across that that was the only solution. We are still in the process of replacing the door per your request. I will have our service manager continue his regular phone call updates on the status of the custom door we've ordered. I would also be more than happy to speak with you again. Feel free to reach out at [email protected] -Jim A. Community Manager

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